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Civil Lines, Agra | 7.2 km drive to Taj Mahal
3118 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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This property shines with its smooth check-in process, spacious and clean rooms, and delicious food offerings that guests truly appreciate. The courteous staff and convenient location close to shopping areas enhance the overall experience. Families enjoy the kids' play area, while the variety in the breakfast buffet is a highlight. Guests appreciate the attentive service and overall hospitality, making it a preferred choice for both relaxation and work trips.
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Excellent Stay
The room could've been a lot more cleaner, noticed a discarded alcohol container in one of the drawers left by the previous occupant. Otherwise, stay was comfortable, decent rooms and good food. A little away from the main city.
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Excellent Stay
I have a good experience with the staff. I reached early, and request for room occupancy as my old mother wanted some rest. They provided the room as the room got vacated and and the housekeeping staff cleaned it on urgent basis.ocerall my stay was comfortable.
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Tue Nov 04 21:24:46 IST 2025
Dear Guest, Thank you for sharing your experience! We’re glad our team could accommodate your early arrival and make your stay comfortable, especially for your mother’s convenience. Your kind words mean a lot to us and will surely motivate our staff. We look forward to welcoming you and your family back soon at Holiday Inn Agra! Warm regards, Pradipt Sinha General Manager
Excellent Stay
we feel the luxurious feeling in it in a efortbile price... i will give 5 rating but the location in Google maps have to update because it's showing the wrong direction
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road
Dear Guest, Thank you so much for your kind words and 5-star rating! We’re delighted to know you enjoyed the luxurious comfort and found great value in your stay with us. We truly appreciate your feedback regarding the Google Maps location — our team is already looking into it to ensure smooth navigation for future guests. We look forward to welcoming you back soon at Holiday Inn Agra! Warm regards, Pradipt Sinha General Manager
Excellent Stay
Firstly the Checkninn was smooth Mr Harsh was fantastic in making it quick . The rooms are comfortable good size as I was with family , the food options are ample and good taste . The pool was ok kids enjoyed for small time , the pool side restaurant and live music was amazing . Staff is courteous and helpful .
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Fri Oct 31 09:29:34 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to know that you had a smooth check-in experience and appreciated the hospitality extended by Mr. Harsh. It’s great to hear that you found the rooms comfortable, enjoyed the food options, and had a pleasant time by the pool with live music. Your kind words for our courteous and helpful team truly mean a lot to us. We look forward to welcoming you and your family back soon for another memorable stay at Holiday Inn Agra. Warm regards, Pradipt Sinha General Manager
Excellent Stay
Great comfortable stay with yummy food. The rooms were big & clean as expected with yummy food options for dinner & buffet breakfast.
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Sat Oct 18 13:51:03 IST 2025
Dear Guest, Greetings from Holiday Inn Agra! Thank you for your kind feedback. We look forward to your next visit and the opportunity to serve you again. Best Regards, Pradipt Sinha General Manager
Nice stay
Had nice stay. Good ambiance, good food. It’s second time I chooses this property over Marriott. Kids friendly and
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Tue Oct 07 16:11:26 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Excellent Stay
it was a wonderful stay. Rooms were nice with all amenities.Checkin was smooth and it was on prime location.
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Tue Oct 07 16:11:19 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Terrible Stay
I didn’t come to the hotel due to family excigency, I didn’t got a booking reminder from hotel holiday inn and my booking from 29th to 30th September got wasted, they didn’t refund a single rupee giving reason that I have done reservations from make my Tripp
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Tue Oct 07 16:11:56 IST 2025
Dear Guest, We are sorry to hear about your experience and appreciate your feedback. We are working on improving our service and hope to welcome you for a better stay. Regards; Pradipt Sinha General Manager
Good Stay
My stay was good I liked it. Hope you make my stay even better the other time. Looking forward to it
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:06:15 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
rude receptionist
The receptionist was so rude at the time of check out. Refused to give the invoice, where it is legal requirement.
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:05:11 IST 2025
Dear Guest, We are sorry to hear about your experience and appreciate your feedback. We are working on improving our service and hope to welcome you for a better stay. Regards; Pradipt Sinha General Manager
Terrible Stay
check in process experience was horrible we were denied for welcome drink, saying by hotel reception staff that it's too late night we can't offer welcome drink..... we requested for tea instead of welcome drink......staff said it's corporate business Hotel so tea is chargeable. any way begining was horrible n we had a bad conversation with staff........not expected this kind of behaviour from Holiday inn hotel........
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:05:27 IST 2025
Dear Guest, We are sorry to hear about your experience and appreciate your feedback. We are working on improving our service and hope to welcome you for a better stay. Regards; Pradipt Sinha General Manager
Excellent Stay
Ok
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:02:55 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
feedback
Good hotel and facilities , cleanliness was good. Breakfast spread was good with good service. I would stay again
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:02:45 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Good Stay
I didn't get any discount though I stayed there earlier too
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:05:34 IST 2025
Dear Guest, We are sorry to hear about your experience and appreciate your feedback. We are working on improving our service and hope to welcome you for a better stay. Regards; Pradipt Sinha General Manager
Excellent Stay
Comfortable stay with clean rooms, friendly staff, and good amenities. The location is convenient, and the food was satisfying. Great value for both business and leisure trips.”
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:02:36 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Terrible Stay
The stay was not good, the hotel lack the hospitality.
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:05:44 IST 2025
Dear Guest, We are sorry to hear about your experience and appreciate your feedback. We are working on improving our service and hope to welcome you for a better stay. Regards; Pradipt Sinha General Manager
best in class service
Best experience ever i would like to thank team holiday inn agra for such an amazing stay and support
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:02:25 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Excellent Stay
excellent service & excellent food
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Wed Oct 01 15:02:18 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
A good property in Agra
location is easily discoverable Food also good, Staff is well behavior. all services is good nearby market Sanjay Place
Room: 1 King Bed Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Thu Sep 11 12:40:57 IST 2025
Dear Guest, Greetings from Holiday Inn, Agra! Thank you for your excellent rating and we certainly look forward to the pleasure of welcoming you back soon. Sincerely, Pradipt Sinha General Manager
Good stay
Very good service and amazing stay. The rooms were clean and hygenic and service was up to date even in the late nights.
Room: 2 Single Beds Standard Low Floor-15pct discount on F&B(including in room dining),laundry,ironing
Holiday Inn Agra MG Road has replied on Mon Sep 08 12:05:31 IST 2025
Dear Guest, Greetings from Holiday Inn Agra! Thank you for your kind feedback. We look forward to your next visit and the opportunity to serve you again. Best Regards, Pradipt Sinha General Manager
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