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Review Of Five Elements Hotels North Avenue0123401234

North Delhi, Delhi | 2.4 km drive to Gtb Nagar Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    472 Ratings, 213 Reviews

    excellent
    32%
    very good
    25%
    average
    22%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 5
    • 4
    • 5
    • 4
    • 4
    • 2
    • 2
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.9
    • Room4.0
    • Food3.4
    • Hospitality4.0
    • Value For Money3.5
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    Review Summary

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    Guests appreciate the excellent location, convenience to markets, and friendly, cooperative staff. Many enjoyed the food quality and praised room cleanliness. However, common complaints include poor Wi-Fi connectivity and maintenance issues with bathrooms, such as broken taps and cleanliness concerns. The property's ambiance is noted as decent, making it suitable for short stays, especially for those visiting nearby universities.

    Sort by:

    Positive first
    5.0

    Good place to

    shubham n.family

    the staff was good. their way of talking was very nice. happy with the overall cleanliness and service

    Travel Month: Oct 2025

    Room: Superior Double Room

    4.0

    Good Stay

    amit d.family

    The location of the property was good, I have tried for the veg food which was awesome! Hospitality was good! Just two things which I didn't liked was the wi-fi was too bad with the speed and connectivity and there were no mini freeze with no dental/shaving kit. Overall the experience was good and may be I will again stay in the property if I want that location.

    Travel Month: Oct 2025

    Room: Superior Double Room

    5.0

    Excellent Stay

    ashu d.

    Most importantly the room is too good ..and the food is also very good.... location is also good...staff is too polite...and privacy is too much

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    nice

    vicky k.couple

    nice hotel very neat and clean,,, on prime loaction.....staff are well behaved ....rooms are premium

    Travel Month: Sep 2025

    Room: Superior Double Room

    2.0

    Poor Stay

    nikunj g.

    The property was not maintained properly. The taps in the washroom were broke. The bedding was uncomfortable and there was smoking smell in the corridors.

    Travel Month: Sep 2025

    Room: Superior Double Room

    3.0

    Average Stay

    vivek k.solo

    I stayed 2 days in that property both the days television was not working, washroom tap is not fixed properly is was shaking

    Travel Month: Sep 2025

    Room: Superior Double Room

    3.0

    Small Rooms

    amrita p.solo

    The room was quite small. Mattress very old . Cleanliness was just ok. Location is good. Restaurant had good food options The room was quite small. Mattress very old . Cleanliness was just ok. Location is good. Restaurant had good food options.

    Travel Month: Aug 2025

    Room: Standard Room

    3.0

    Average stay

    jayesh a.family with 1 kid

    Just an average stay.. Rooms are small.. Bathroom fittings are old.. Staff is Okey.. overall average.. Nothing special

    Travel Month: Aug 2025

    Room: Standard Room

    3.0

    Average Stay

    reena t.

    Didn’t receive old reviews coupon

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    average stay

    sr.family

    plain average in all sense. food is below par. but only decent hotel in the entire area. so the 'tina' facto plain average in all sense. food is below par. but only decent hotel in the entire area. so the 'tina' factor

    Travel Month: Jul 2025 (7-Night Stay)

    Room: Standard Room

    Five Elements Hotels North Avenue has replied on Wed Aug 13 19:10:45 IST 2025

    Dear sr, We appreciate your honest feedback. While we're aware that there's room for improvement, especially concerning our food offerings, we're committed to enhancing our guest experience. Suggestions like yours are vital as they guide us in addressing the areas that need attention. Being the only hotel in the area, we aim to offer reliable service to all our visitors. We're in the process of reviewing our menu and culinary services to better meet expectations. Thanks for your input, and we hope to provide a better experience on your next visit. Regards, General Manager

    4.0

    Good Stay

    madhusmita.

    We had a very comfortable stay.All staff members are very cooperative and friendly. Excellent food, excellent rooms. We highly recommend this place. Thanks.

    Travel Month: Aug 2025

    Room: Standard Room

    Five Elements Hotels North Avenue has replied on Wed Aug 13 19:10:57 IST 2025

    Dear Madhusmita Baruah, We're thrilled you enjoyed your stay and found the staff cooperative and friendly. Our team focuses on creating memorable experiences, so it's great to hear everything met your expectations. It's fantastic that you loved the food and rooms; they're areas we take pride in to ensure our guests feel at home. Your recommendation means a lot to us and we hope to welcome you back soon for another comfortable visit. Safe travels and see you next time! Regards, General Manager

    1.0

    Terrible Stay

    george m.

    Simply put it was pathetic hotel 1) I stayed in Room 202...The cupboard door was broken and one of the doors was missing....Even the one door whichw as available was half stuck and could not be moved easily 2) The flooring in the room was damaged 3) The toilets eat had lot of stains and was looking really dirty 4) The locker provided was stuck and could not be used 5) No tissues provided in the room 6) The new towels provided had blood stains on them 7) The mattress was in terrible condition and when you lie down, it sinks down completely

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Room

    Five Elements Hotels North Avenue has replied on Wed Aug 13 19:11:09 IST 2025

    Dear GEORGE MOHAN, Thank you for sharing your experience. It's disappointing to learn about the condition of Room 202 during your stay. It’s essential for our guests to feel comfortable, and it seems we fell short in several areas, including room maintenance and cleanliness. The issues you've mentioned regarding the cupboard, flooring, and bathroom are concerning and do not meet our standards. We are already addressing your feedback with our housekeeping and maintenance teams to ensure these problems are rectified promptly. Additionally, the quality of linens and room amenities is being reviewed to prevent future occurrences. We strive to provide a better experience and appreciate you bringing these problems to our attention, as it allows us to improve our services. Your comments are invaluable in helping us enhance our guest experience. Regards, General Manager

    5.0

    Memorable day at Hotel North Avenue

    sahil a.family

    We stayed for 2 days for admission of my daughter and services were really good. Breakfast was very tasty and healthy.

    Travel Month: Jul 2025

    Room: Standard Room

    3.0

    Average Stay

    pachal p.solo

    had a pleasant stay at the hotel. The location is excellent, easily accessible and well-connected. The food quality is really good, fresh and delicious with a decent variety. Service was satisfactory, the staff were polite and helpful. However, the bathroom condition needs a little improvement in terms of cleanliness and maintenance. If that’s taken care of, the experience would be even better.

    Travel Month: Jul 2025

    Room: Standard Room

    4.0

    Good Stay

    jeevan j.

    5

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    anmol t.

    Small rooms , no ventilation, spoilt linen was provided, book at your own risk

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Standard Room

    1.0

    poor infrastructure, disturbance in room, all washroom poor conditions

    amam.business

    Look like govt property not maintain properly two time room change but same experience no mineral water

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    2.0

    Meh

    rakhi s.solo

    Very mediocre staff , horrible front receptionist (the male one ). No good food poor valuefor money.

    Travel Month: Jun 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    sonu c.solo

    My stay was terrible. The reception staff was unprofessional and rude. The rooms on the first floor were in bad condition; all the bathroom fittings were loose, and the rooms had a very unpleasant smell. The hotel staff was just as disappointing as I could have imagined.

    Travel Month: Jun 2025 (8-Night Stay)

    Room: Standard Room

    • user photos
    1.0

    Bad experience

    niharika m.business

    Mattress very uncomfortable Room not clean or messi badsheet staff not polite or taking a lot of time on everything

    Travel Month: Jun 2025

    Room: Standard Room

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