The property scores high on location, situated right in the heart of Connaught Place, making it ideal for shopping and dining options nearby. Guests noted the courteous staff, particularly at reception, and several appreciated the neatness of rooms upon check-in. However, the overall condition of the property leaves much to be desired, with many rooms described as small, stuffy, and in need of maintenance. Issues with hot water, limited breakfast options, and lack of proper amenities have also been highlighted.