The property has a favorable location near Karol Bagh metro station and bustling markets, making it convenient for local exploration. However, cleanliness and maintenance are major concerns, with many guests reporting dirty rooms, malfunctioning bathrooms, and poor housekeeping. While some visitors appreciated the friendly staff, others faced rude behavior and inadequate service. Guests noted the absence of in-house dining and inconsistent breakfast quality. Despite some positive experiences, overall sentiment leans toward disappointment.