The property is located in a busy area near New Delhi railway station. Guests have reported issues with cleanliness and maintenance, including dirty rooms, broken furniture, and smelly bathrooms. Some guests also complained about poor service, uncooperative staff, and rude behavior. However, there were positive comments about the helpfulness of some staff members and the property's proximity to the railway station. Food quality was mixed, with some guests finding it good while others found it terrible. Overall, the property seems to have some issues with maintenance and service, but some guests had a pleasant stay.