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Palam, Delhi | 7.9 km drive to T1 - Delhi Airport (IGI Airport)
38 Ratings, 17 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property offers a mixed bag of experiences. Some guests enjoyed their stay, praising the spacious rooms and good hospitality, while others faced major issues like filthy rooms with cockroaches and bad smells. Service seemed to vary significantly, with reports of poor staff coordination and demands for extra payments. Although a few accolades mention pleasant stays, the overall sentiment highlights serious concerns about cleanliness and maintenance.
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Very much good
pleasantly experience in a safe neighborhood, daily housekeeping was prompt and non intrusive, Wi-Fi speed was decent for work calls.
Room: Deluxe Room
definitely a good pick.
clean and cozy service was timely, nothing to worry about. overall a solid experience- location was convenient, satisfied with the overall experience.
Room: Deluxe Room
Good overall.
pleasantly surprised lobby looked good, satisfied with the overall experience. Good value of money, would stay again.
Room: Deluxe Room
Quick room service.
overall a solid experience room was neat, would stay again. Good Wi-Fi and hot water, which is all i needed.
Room: Deluxe Room
Neat and tidy rooms at reasonable pricin
Beds were really comfortable and cozy. The staff made the check-in experience seamless. We didn't face any issues during our stay.
Room: Deluxe Room
perfect for business trips near prime spots.
peaceful environment made it perfect for rest. nice interior and good lighting in the room. value for money stay, very satisfied. local commute was super easy from the hotel. everything was smooth right from check in to check out. staff were polite and helped us with direction.
Room: Deluxe Room
review of the room
I had to checkout in 10 minutes as the room was terrible and i a very bad experience
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre
We’re truly sorry to hear about your unpleasant experience that led to an early checkout. This is certainly not the standard we strive to deliver, and we regret the inconvenience caused. Your feedback regarding the room condition has been taken seriously, and immediate corrective measures have been implemented to improve cleanliness, maintenance, and overall comfort. The issue has been resolved now, and we hope you will give us another opportunity to serve you with the quality and hospitality you expect from FabHotels.
Excellent Stay
Nice stay at hotel will be visit again as keep coming for business related concern. Thank you
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Aug 26 11:57:19 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Nice stay at hotel very good staff and service
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Sat Mar 01 16:52:10 IST 2025
Thank you for your feedback! We're delighted to hear you had a nice stay and enjoyed the staff and service. We look forward to welcoming you again soon!
Extremely disappointed! Rooms had rats empty bottles& staff took no actio
family with 1 kidWe are extremely disappointed with this hotel and their service. I had booked 2 rooms for my guests. the kind of experience they had is horrible empty Alcohol bottles were there in the rooms and many rats were in the room. when informed to the hotel staff no action was taken poor my guest dint say anything to me next day when they checked out and i came to know about this it was very embarrassing situation for me
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Aug 26 11:56:55 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
Terrible stay smelly room full of insects uncomfortable bed there were cockroaches everywhere worst stay ever
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Aug 26 11:56:58 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
The service at this hotel was extremely disappointing. The room was in terrible condition, with a bad smell throughout, and the washroom was equally unpleasant and poorly maintained. The staff's behavior was abusive and overbearing, which was completely unacceptable. Despite having paid in advance, they demanded extra money and even pressured me to check out before 10:00 am, which was unexpected and unprofessional. Overall, it was a very unpleasant experience.
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Aug 26 11:57:01 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Bad maintenance
soloNot good experience. They should have maintained the hotel properly. No hygiene. Bad staff coordination
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Jul 23 17:00:01 IST 2024
Hi Syed, your valuable feedback is appreciated, and we sincerely apologize for any inconvenience you experienced during your stay. Your comments about maintenance and hygiene have been duly noted. Our goal is to provide a delightful experience for all guests. If you could kindly share more details about your stay, it would greatly assist us in improving our services. Best Regards, FabHotels
Very dirty rooms very bad experience
soloRoom is very unclean cockroach in all room. I call fab hotel i did not get resolution i got other room which is similar dirty. . They pass issue on fab hotel.
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Fri Jun 14 22:03:00 IST 2024
Hi Sagar, we are sorry to hear about your experience with the cleanliness of our rooms. Your feedback is important to us in our continuous efforts to improve. If you could kindly share more details about your stay, we would appreciate the opportunity to address your concerns better. Best Regards, FabHotels
Excellent Stay
All good.
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Tue Jun 11 21:59:00 IST 2024
Hi Pankaj, thank you for your kind review! We're delighted to hear about your excellent stay and that everything exceeded your expectations. Your positive feedback motivates us to continually deliver exceptional service. We eagerly await the opportunity to host you again for another memorable experience. Best Regards, FabHotels
Terrible Stay
Worst hotel room. They charge extra amount from my side. Room was very bad. Overall experience was pathetic
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Thu Feb 29 05:30:02 IST 2024
Hi Tejaswini, we apologize for any inconvenience caused by the issues you faced. Best Regards,FabHotels
Good hospitality and good neat room
Pleasant stay with pleasure and good hospitality and room was spacious and entertainment was good and luxurious
Room: Deluxe Room
FabHotel Royal Galaxy I - Nr. Yashobhoomi Convention Centre has replied on Sun Feb 25 01:58:01 IST 2024
Hi Selva, thank you for your kind words about your stay. We appreciate your feedback and look forward to hosting you again for another fantastic experience! Best Regards, FabHotels
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