The properties mentioned in the reviews offer a mixed bag of experiences. While some guests found the Location of the properties to be great, others found it to be congested. The Cleanliness of the rooms and bathrooms was appreciated by many guests, while some found the rooms to be average and in need of maintenance. The Staff was found to be friendly and helpful by most guests. The properties were considered to be a good Value for money by many guests, especially for budget travelers. The Room size was found to be decent and spacious by some guests, while others found it to be small and lacking basic amenities like a fan or proper hot water supply.
Location
Many reviewers appreciated the location of the property, mentioning that it was situated in the heart of Munnar town, making it easy to access nearby restaurants, shops, and tourist attractions. Some reviewers also mentioned that the property was located in a quiet and peaceful area, away from the hustle and bustle of the town.
Cleanliness
Several reviewers praised the cleanliness of the property, mentioning that the rooms and bathrooms were neat and tidy. Some reviewers also appreciated the housekeeping staff for their efforts in maintaining the cleanliness of the property. However, a few reviewers mentioned that the property could improve its cleaning standards.
Staff
Many reviewers appreciated the friendly and helpful staff of the property, mentioning that they went out of their way to make the guests feel comfortable and welcome. Some reviewers also mentioned specific staff members who provided exceptional service. However, a few reviewers mentioned that the staff could improve their communication skills.
Value for money
Several reviewers mentioned that the property offered good value for money, with affordable prices for the rooms and amenities provided. Some reviewers also mentioned that the property offered additional services such as sightseeing tours and campfires at reasonable prices. However, a few reviewers mentioned that the property could improve its amenities and services for the price paid.
Room
Several reviewers mentioned that the rooms of the property were spacious and comfortable, with some rooms offering great views of Munnar. Some reviewers also appreciated the amenities provided in the rooms such as TV, WiFi, and tea/coffee makers. However, a few reviewers mentioned that the rooms could improve their ventilation and noise insulation.