The property is perched atop a hill, offering stunning views of Ooty and a serene atmosphere perfect for nature lovers. Guests enjoyed the homemade food, especially dinner and breakfast, and appreciated supportive staff. However, maintenance is a concern, with many rooms lacking basic amenities, leading to a disappointing stay. The approach to the property can be a challenge, and cleanliness and overall upkeep are reported to be below expectations. Campfires and kids' play areas were positively noted as enjoyable features.