Zone by The Park Coimbatore

Zone by The Park Coimbatore has replied on Thu Nov 13 00:41:07 IST 2025

Dear Karthik M, We're delighted to hear your enjoyable experience at our hotel. Your satisfaction is an indication of our success. We're glad to know that our location was advantageous for you. Furthermore, it's heartwarming to hear compliments about our professional team and comfortable rooms. Your feedback is a valuable contribution in continuing to provide a high level of service. We look forward to welcoming you back, ensuring your next visit will be as pleasant as the previous one. Stay with us again! Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore

Dear Mr. Ponnappa U I, We sincerely regret the unfortunate experiences you faced during your recent stay with us. Please accept our heartfelt apologies for the inconvenience caused. Regarding the delay in check-in, we completely understand how disappointing it must have been. The matter has been taken up with our Front Office team to ensure such lapses do not recur. We take cleanliness and hygiene very seriously. The concern you raised about bed bugs was immediately escalated to our Housekeeping team. The room has since been thoroughly inspected and professionally treated to ensure the issue is fully resolved. We have also reinforced our preventive measures across all guest rooms. While such incidents are extremely rare, they can occasionally occur due to external factors such as contaminated luggage during transit from railways or taxis. Nevertheless, we take full responsibility and deeply regret the discomfort caused. We truly value your feedback—it helps us uphold the standards we are known for. We sincerely hope you will consider giving us another opportunity to serve you better and to restore your confidence in our hospitality. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:51:41 IST 2025

Dear Saurav Suman, Delighted to hear that you had a wonderful stay at Zone by the Park Coimbatore. It's fantastic to know that the service met your expectations, was prompt and reliable. The culinary team will be thrilled to know you enjoyed the food - they always love hearing from satisfied guests. Your kind comments regarding the hygiene standards further testify to the team's consistent efforts in ensuring a clean, comfortable and safe environment for all of our guests. We await your return for another memorable experience. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:52:29 IST 2025

Dear Nandhu Ramasamy, We are delighted to know that our property has become your favorite pick during your visits to CBE. It's great to hear that you appreciate our polite staff and calm surroundings. We strive to provide a comfortable, serene environment for all our guests to enjoy, so it's very gratifying to hear that our efforts have been successful. Furthermore, we're pleased to know that our pricing suits your budget. We sincerely value your continued patronage and look forward to welcoming you back on your next visit. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:52:05 IST 2025

Dear A Gopalakrishnan Nair, We're thrilled to hear that you had an excellent stay with us! It's so good to know that our team, under Mr Anil's trusted leadership, were supportive and responsive to your needs. From our chefs preparing delectable dishes to the swift brunch service, we strive to create an unforgettable experience. Knowing that this commitment to excellence made an impact on your visit brings us immense joy. Also, it sounds like you were able to take advantage of our prime location, which we believe adds to the stay experience, enhancing it to a great extent. Your feedback will surely encourage the entire team to keep providing our guests with memorable experiences. We hope to welcome you back again soon to provide another remarkable stay experience! Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:51:51 IST 2025

Dear Venkadesh S, It's unfortunate to learn about your disappointing experience. Our aim is to always provide a five-star quality to our guests and we regret in this instance, it has fallen short. Your feedback about the room's cleanliness has been taken seriously and shared with the housekeeping team to reassess their procedures and make necessary improvements. We are also reviewing our prices to ensure they reflect the quality and service we aim to offer. Our staff is always ready to assist, so please let us know if you have any issues during your stay, so we can resolve them right away. Regarding your comment on 5-star hotels in Coimbatore within the same price range, we understand your concerns. However, we assure you our mission is to provide outstanding service, excellent facilities and comfort that justify the rate we charge. We would like to emphasize that we value your feedback and will use it to better our services. In the future, we hope to have the opportunity to show you the improvements we've made based on this constructive criticism. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:52:42 IST 2025

Dear P Chandrasekar, We appreciate your valuable feedback! We're glad to know that our rooms, hotel maintenance and our staff met your expectations. As for the swimming pool issue, we understand it must have been disappointing. We assure you that the provision of accurate and timely information to our guests is a priority for us and we will work on improving our communication system to make sure such issues don't happen in future. Your input helps us grow and we're glad that overall, you had a good experience. We look forward to serving you again and providing an even better experience. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:52:53 IST 2025

Dear manoj yarashi, We are absolutely thrilled to hear about your satisfactory stay at our hotel and your high recommendations. It's wonderful to know that you enjoyed our well-furnished and modern rooms with all the desired facilities available. We aim to provide a smooth and efficient service which seems to have lived up to your expectations. It's also great to know that you found our staff courteous and polite. Your compliments about our breakfast spread add to our delight. We are constantly trying to provide excellent facilities and services to all of our guests and feedback as positive as yours serves as great motivation. We can't wait for your next visit. Until then, take care and safe travels! Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:53:03 IST 2025

Dear prabavathi pp, I'm sorry to hear that your stay did not meet expectations. Your comfort is of utmost importance to us and it's unfortunate that the air conditioning was not to your satisfaction. We ensure each of our rooms are regularly maintained and we regret the issues you faced. Regarding your concern about a non-smoking room, we offer both smoking and non-smoking rooms. If you placed a request for a non-smoking room, it should have been taken into account. Your feedback is valuable and has been noted. A report regarding the cooling problem is already submitted to the engineering team for immediate rectification and we'll ensure that room preferences are accurately accommodated in the future. Your experience is not representative of the service we strive to provide and we hope to have a chance to redeem ourselves. We look forward to welcoming you back soon. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:53:14 IST 2025

Dear Ramkumar Murugaiah, We appreciate your honest feedback. Your comments regarding room size and the menu have been duly noted. We strive to provide competitive pricing for the area and we are sorry to hear that we didn't meet your expectations on this occasion. Quality food and dining experiences are an integral part of our service and your comments regarding the meals will be taken onboard. It will be beneficial for us to know more about your dining preferences so we can enhance our menu options to ensure a delightful experience for you in future. Despite the areas that didn’t quite hit the mark, we hope that the overall stay was comfortable. We look forward to having another chance to enhance your experience with us on your next visit. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore

Dear Babulal Mahto, We're delighted to hear about your positive experience with our check-in/check-out process. Our team strives for efficiency and effectiveness to ensure the beginning and end of your stay go smoothly. We're also thrilled that the hospitality of our staff left a mark on your visit. Our team members are the heart and soul of our establishment. Their warmth and kindness truly set the tone for a unique and enjoyable stay. We believe that a genuine smile can go a long way, and we're glad that you think so too. We look forward to welcoming you back in the future for another exceptional experience. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore

Dear Siddharth Shankar, We are genuinely sorry that your experience did not meet your expectations. The issues you've raised are not in line with our usual standards of service; we make it a point to ensure guest satisfaction and comfort, which was unfortunately not reflected during your stay with us. Concerning your interaction with at check-in, this is a serious issue which will be addressed promptly. We understand waiting can be inconvenient, especially when travelling with a child and we assure you that the communication issues raised are not typical of our customer service. Your satisfaction as our guest holds immense significance; you certainly should not feel as though you're in an environment where you feel unattended to, regardless of whether you've paid for your stay or not. We appreciate you bringing this to our attention and hope to welcome you back for a better stay in the future. We would also like to inform that there is a slight delay in receiving the confirmation especially when online booking is made on the spot. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:53:46 IST 2025

Dear Shahul Moopan, We appreciate your honest review and hope you enjoyed your stay overall. It's true that our property has been around for a while, maintaining its unique charm and history. As for the room size, we aim to provide the most information possible on our booking platforms to ensure guests make the appropriate choice for their stay. We acknowledge the limitations for a triple occupancy in the smaller rooms; we would advise guests to consider larger rooms or suites for a comfortable stay for more than two people. Your feedback about our catering is uplifting as we strive to offer a variety of delicious meals. We've taken note of all points you mentioned and assure you that we will use this as a chance to enhance the experience for our future guests. Protecting guest satisfaction is our topmost priority and we're determined to make every stay a memorable one here. If you choose to visit us again the future, we'd be thrilled to recommend room options that would fit your needs perfectly. Looking forward to your next stay. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:53:59 IST 2025

Dear Mayur Udawant, We are absolutely thrilled to learn about your positive stay at our hotel. It's fantastic to know that our deluxe rooms met your expectations and you found our breakfast delightful. We make every effort to create a pleasant environment for all our guests and it's enriching to know that our efforts made your family's stay enjoyable. We aim to consistently provide an excellent experience, and it gives us immense pleasure that we were able to accomplish that goal with you. Your wholesome feedback is highly appreciated as it encourages us to strive for more. We are looking forward to creating more splendid experiences for you in the future. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:54:07 IST 2025

Dear T R Dorjee, We appreciate your feedback and recognize the importance of your concerns regarding the condition of our hotel. We're committed to offering our guests an optimal stay, and we understand that our hotel's condition plays a significant role in achieving this. Therefore, we are actively addressing your remarks concerning repairs and maintenance. Your insight gives us vital direction on areas where we can improve. We are putting together strategic plans to rectify these issues and hope to provide a more pleasant and comfortable stay in the future. Your next visit will surely reveal improvements to our environment, and we value your understanding during this period of enhancement. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:54:18 IST 2025

Dear Hari Prasad, We appreciate your positive feedback about our accommodation. It's great to hear your commendable words regarding our clean and neat rooms, excellent location, and good quality amenities. Your words serve as an affirmation that we are able to fulfill our commitment of providing comfortable and convenient stays to our valued guests. Your satisfaction and enjoyment motivate us to constantly strive for excellence, and we are always eager to make our guests' experience memorable. Please do not hesitate to share with us if anything else that we can make during your stay more comfortable and enjoyable. Once again, we are looking forward for your next visit to enhance your experience. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:54:27 IST 2025

Dear Irfan Khuraishi, We're thrilled to hear about your great experience with our clean rooms and friendly staff. Your comfort is our highest priority, the team will be pleased to hear their efforts made a positive impact on your stay. Should you visit us again, we'll strive to provide the same quality of service or better. We look forward to your next stay with us. Thanks & Regards Arun Kumar General Manager

Zone by The Park Coimbatore has replied on Mon Nov 10 19:54:37 IST 2025

Dear Liju Varghese, We're thrilled to see your positive review of our accommodation! Your description of our location, ambience, room maintenance and breakfast immediately silhouettes us. It's great to learn you find us ideal for business travel. We are committed to providing an excellent experience, offering a mix of comfort and convenience. We're excited to serve you anytime you visit, and provide you with the same or even more promising hospitality, ensuring you continue recommending us. Your kind words serve as a fabulous boost and drive us to keep enhancing our standards. We look forward to witnessing you on your next business travel! Thanks & Regards Arun Kumar General Manager