Zone Connect by The Park Udaipur

Property is not maintained and service is pathetic. Being the 4 star hotel they don't have live counter in breakfast and service is pathetic even toaster is in very bad condition. have to toast bread thrice to get it toasted. Lift is not operational having 5 floors. Building and room condition are very bad. I have attached pics as well. staff is very less. Gate security is doing all work from parking till putting the luggage in the room

House keeping service is not good. Kitchen smelled. Lift not working. Parking not available inside area. Very small swimming pool.

worst experience no good staff and even they does not cooperate and one of the most terrible and main thing is water problem the water does not come there 24/7 and the management ignore all the please don't visit my worsted experience in my life

Staff was not polite, AC not working in room. Breakfast is very poor....................... .......... one room shower not working

We stayed at Zone Connect Hotel, Udaipur from 19th October 2025 to 23rd October 2025, in Premium Room 310 (3rd Floor). It was one of the most disappointing hotel experiences for my family. Room & Facilities: The room was large, and we were provided with an extra bed sheet as per plan, along with breakfast. That’s probably the only positive point. Everything else was a struggle. • The toilet flush didn’t work properly throughout the stay. • There was no running water for three full days due to some so-called “water issue.” • No hot water for three days because of a boiler problem, and staff kept providing buckets of hot water only when we called repeatedly at reception. • Wi-Fi was not working for three days straight. • Floor corridors were dirty and never properly cleaned. • There were ceiling leakages on multiple floors — clear signs of poor maintenance. • On the last day, our room key card stopped working for no reason. Breakfast: Breakfast was very monotonous — 80% of the items were repeated daily. Every morning the same kheer, idli-sambar, poha, bread butter, sautéed vegetables, same fruits and same juice. No variety, no change, just the same boring menu. Other Facilities: The swimming pool was just average, not very clean or inviting. Staff: The only saving grace was the staff’s polite behavior — especially the housekeeping team (mostly from the North East) who were courteous and tried their best despite poor management. Overall: A pathetic and frustrating stay. My family really struggled due to the constant water and maintenance issues. Definitely not worth ₹3700 per night. The management seriously needs to take responsibility and improve the basic amenities before charging premium rates. Would never recommend this hotel to anyone. A big NO for Zone Connect Udaipur.

Room amenities is not as per premium but overall experiance is better as per facilities provied by them

Linen is old and utensils stand kept in room was very dirty. Behavior of female receptionist was very rude and uncooperative.

Its nice comfortable and luxury hotel and a very good Breakfast option and varieties courtegeous supportive excellent hotel

It was ok....Not Very bad neither very bad...Bathroom had issues like clogged basin and leaking Hand shower

very poor experience with everything, route to hotel was closed. water logged every where. not possible to to use hotel in rainy season,

Nice and comfortable stay. Enjoyed swimming pool, however missed a separate small pool for small children Nice and comfortable stay. Enjoyed swimming pool, however missed a separate small pool for small children.

Washroom was not clean. Water leaking from tap, flush pressure was so week. I asked them to fix that but nothing happened. I asked them for room cleaning but they didn’t

stay was pleasant. spacious rooms with all necessary amenities

Very worst hotel I have ever seen...Bathroom flush not working,room is very old with bad smell.We checked out within 30 minutes and my money fully wasted

The staff was extremely rude zero knowledge of hospitality i don’t recommend at all it is sad to see a group hotel like this

Excellent breakfast spoilt for variety and choices ranging from English breakfast to south indian cuisine. Friendly customer service, helpful in nature. eat and Tidy rooms

Let start with something a minor detail that the people ignore during their stays. That morning tea served was excellent in taste. The interior part of the hotel was clean and hygienic. The rooms were spacious with all the basic amenities in the bathroom and the room itself. The service was prompt. The hotel is located in the central part of the city so all the tourist attractions are nearby. I will definitely consider staying again and hope everything remains the same. Let start with something a minor detail that the people ignore during their stays. That morning tea served was excellent in taste. The interior part of the hotel was clean and hygienic. The rooms were spacious with all the basic amenities in the bathroom and the room itself. The service was prompt. The hotel is located in the central part of the city so all the tourist attractions are nearby. I will definitely consider staying again and hope everything remains the same.

This hotel was not at all cooperative and just money minded never seen hotel which is not at all cooperative

Excellent experience at Zone connect. Pool was clean and food was great

A very good place to stay. Very Clean, Polite Staff, Good Food and Good Atmosphere. Definitively go go it.