First of all the access to the hotel is very congested, so good luck getting your car in and out of the place. Second of all it gets too cold in the rooms, they didn't have heaters and didn't provide one even after asking. They didn't even provide extra blankets when asked, so we suffered a lot. Thirdly the toilets were in terrible condition. The roof was leaking in one of the rooms. The receptionists are greedy and ask you for money time and again even before checkout and they overcharged us when we tried to upgrade our rooms to connecting ones because the ones they provided us in booking were inadequate. They don't provide you water in rooms properly. Only give you one medimix soap that's it after charging such a high amount per night per room. Food is the cherry on top at being terrible. Spoil t our holiday with this one. Only good thing was the view, which was ok.