Take a look at verified ratings & reviews posted by guests
Location is fantastic
ASHOK KUMAR , Mar 04, 2019
Stay was comfortable people are caring. Food is very spicy, needs to be taken care of. Breakfast was very good. Reception people are very helping and responsive. It is slightly costly. However we enjoyed the stay and are satisfied
manikandan rajappan , Mar 03, 2019
Good. But costly. Service ok. Improve the food menu. Consider about cost
Kartik Chikkerur , Feb 17, 2019
Good stay. Good for families. Safe and secure. I recommend this place
Good hotel. Safe and secure. Recommend for families. I would re book if re visit Ooty.
ASHOK KUMAR , Feb 15, 2019
Stay was comfortable. Cleanliness was ok. Hotel staff were courteous. Service was prompt. Breakfast was excellent and was plenty. However no fruits were served. Dinner was too spicy and oily. Dinner was not at all good
sunil suresh , Feb 02, 2019
No frills hotel good for family trips
No frills hotel situated near charring cross. But bathrooms have odour issues due to lack of ventilation. Value for money with good spread for breakfast.
Should stay in Ponmari Residency
GEETANJALI srivastava , Jan 31, 2019
Good place to stay. Good restaurant. Overall a very comfortable stay with my children.
Good stay in the hotel. The ambience was very good
Complementary dinner and breakfast
Gnanasekaran G , Jan 26, 2019
Complementary dinner and breakfast was good.
Good atmosphere near to botanical garden.
Best hotel in Ooty
Bichitra K Dalei , Jan 26, 2019
Location was fine, food was good, staff were very cooperative.
Location was fine, food was good spa was excellent, except they charged extra for heater.
JUSTIN ALEX , Jan 23, 2019
Location is easily accessible. Food is good. Morning breakfast is excellent. Restaurant service to be improved.
Restaurant service to be improved. All the other things at the hotel is good.
Gunapreetham V , Jan 20, 2019
The hotel is situated near to botanical garden and other main attractions.
5 star in all way
VISHNU SAWANT , Jan 19, 2019
Pleasant stay here for 2 nights, food was very good. Room service staff is polite. Value for money. Suggesting to book here for Ooty stay.
Rajkumar Nila , Jan 17, 2019
Everything was good. Don't have no issues. Sometimes noises happened. Otherwise all thing will be fine.
Nothing else. Everything was good. And good hospitality.
somesh bansal , Jan 16, 2019
Nice place, good stay and very comfortable.
The room were provided in basement so we could not See the view.
sandeep reddy , Jan 16, 2019
Great but channels are not telecasts. Great job by staff. I prefer this hotel.
Vijayan Jothi , Jan 14, 2019
Good to stay and staff are too good.
manoj kumar agarwal , Jan 11, 2019
Good staff and service good stay.
Nice hotel with good staff.
manoj kumar agarwal , Jan 11, 2019
Good hotel with good staff.
Trip to Udagamandalam
Reetesh Ananth Belthangady Pai , Jan 10, 2019
Hotel Rooms are spacious and tidy. Gym and massage parlour available. Jacuzzi available for honeymoon suite. Breakfast and dinner food quality is good. Staff is very professional. Market is nearby Around 150 meters. WiFi is available. Rooms are not clean, dust inside the rooms. Need to inform house keeping personal to clean the washroom or they will arrange the bed and leave the room. Soaps and dental kit are not replaced need to request the room services for replacement and no laundry bags available at room. Luke warm water is available 24 hours but hot water is available at times only. TV and DTH remote don't function properly. No scribbling pads and pen provided at room. You order food from room service, the empty plates are taken back the next day during room cleaning or until you request them to after food. Limited parking area for vehicles. Buffet dinner is available sometime and if not then ordering food will take you more than 30 minutes and serving you the same takes one more 45 minutes. Buffet dinner is on FIFO basis, if you come early you can leave early or need to wait for items once it's exhausted. Rooms are not sound insulated, you can hear people talking in the room corridors. Poor WiFi network. Shoe shiner nor polish is available at room. Overall service needs to be improved and amenities need to be provided. Overall it is not value for money.
Akshay Gaikwad , Dec 12, 2018
Had stayed for a night. This is an overpriced average hotel with worst possible food service. I would suggest to exclude breakfast if possible and try and go out for food and dinner.
Very good hospitality
rahul Rahul , Dec 11, 2018
All are good. Service, location, hotel staff well behavior, food excellent.
Near Ettines Road
Kotagiri, Tamil Nadu, India
Near Ooty Train Station
Don Bosco Road
Ettines Road, Ooty
My overall experience with the Ponmari Residency was excellent. I was looking for 3 star Ponmari Residency in the budget of nearly Rs 2000 and which is located near to City Market and Bus Stand. While going through the feedbacks on Ponmari Residencys in Makymytrip, I found Ponmari Residency as the best fit. The Ponmari Residency is located near to the City Market (5 mins walking distance) but still away from city noise which is plus point. Bus stand is nearly 2 kms and Auto charged Rs 70 for the same which is nominal as per Ooty standards. The Ponmari Residency gives a nice view of Doddabetta mountain surrounded by fog. The other side has a green open ground and good view of the Ooty city. This Ponmari Residency is located on the main road going to Doddabetta and was open from all the four sides. The shopping market was few meters away so we could go walking and we did not need Auto for the same. Rose Garden and Botanical garden are also near. The Ponmari Residency staff were very polite. We reached Ponmari Residency around 6 AM. Since the standard check-in time for Ponmari Residency is 12 PM, we requested for early check-in. They allowed us to check-in by 9 AM to the room. For the 3 hours in between, we could use the Guest Wash Room which was neat and clean to fresh up and Restaurant for breakfast and talking to Travel desk for arranging sight seeing. We checked out next day around 9:30 AM. We kept our luggage in the Ponmari Residency for the whole day and we stayed in the Ponmari Residency during evening waiting for our bus at 10 PM. They were very supportive even after we checked out the Ponmari Residency. They arranged for auto for going to bus stand. The Ponmari Residency has its own travel desk to arrange sightseeing. We booked 2 days tour .One for Ooty-Conoor and another day for Mudumalai forest and pykara water falls. The car (Tata Indica) provided to us was clean and properly maintained and driver was knowing Hindi which was plus point. We started around 9:45 AM and back at 6 PM both the days. The Ponmari Residency is properly maintained and the ambiance was good. The room was better than I expected. For the Royal Standard room, they give King Size bed, Sofa Set, Dressing Table, One Almera, TV, table to keep your luggage. The room was decorated very well and I was impressed with the quality. The window gives a nice view outside. The bathroom was very clean and 24 hours hot water was available. They provided towels, soaps and shampoos. The bed was very soft and comfortable. The Ponmari Residency has very good Restaurant with good ambiance and good food. They have buffet for breakfast and you can also order Sandwiches, Bread Toast, Break Omlete etc if you do not want to go for buffet. The food was of good quality and served hot. I also liked the dinner. I found the ambiance, cost, food quality and taste better than restaurants in the city. Overall, I found this Ponmari Residency value for money. I would recommend this Ponmari Residency to everyone.
Lounge - very small. There is hardly any space. Check-in was not so easy. I had to wait for 45 minutes because the room was to be cleaned. When I entered the room after 45 minutes, I see that only half the room was cleaned. I had to call reception and get the room cleaned once again. Rooms - Rooms are ok. Not big, but not small either. I suggest you to get rooms either on first floor or second floor. But definitely not on ground floor or basement (yes, there are rooms in the basement). Ask for room with a view of Doddabetta and not the view of the football ground. Room service - was prompt enough in my experience. However, I did see couple of guys complaining about delay in serving tea to the rooms early in the morning (6.45am). Staff - Were cordial. Prompt in their service. Restaurant - Tried only breakfast. Good quality, but not enough quantity for the price charged. Checkout - I had my bus starting at 2.30pm. I requested for a late checkout and they agreed for it. Didn't charge anything extra. Parking space - There is hardly any parking space out there. If there are too many vehicles, you may end up parking your vehicle on the road ! Travel desk - They arranged a cab for me to travel to Coonoor and Paikara falls. The desk advises you very well about the places you can visit. Overall - Value for money Ponmari Residency.
Best value for money hotel
Gini Srinivas Rao
I stayed with my family in a royal deluxe room for 3 days. The rooms were extremely clean and cozy, not very big rooms though and sufficient for a couple. The location of the Ponmari Residency is excellent and is 5 minutes walk from charring cross road i.e market area. The service is very quick and cleanliness is top. The Ponmari Residency has also a travel desk and they provide you the best travel information taking climate and other things into consideration. The cabs provided were pretty good and with good drivers and at very reasonable price. The best part of the Ponmari Residency is the restaurant. It has great variety with good taste and quick service. We had food all 3 days at the same restaurant and food was served within 15 minutes. The cost of the food is also very economical and very tasty. It helps when you had a tired day and you don't want to explore again late in the evening. The approx cost for 2 people is more. All in all, a very good Ponmari Residency with excellent service,travel desk and restaurant. Truly value for money.
K. Vines Kumar
I had booked the Ponmari Residency after seeing the reviews in Makemytrip and everything was same as per the reviews. As soon as I saw the Ponmari Residency, I was impressed with the hospitality of the staff, the room was ready and clean. The Ponmari Residency is located to the main shopping area and the famous Botanical Garden. So I need not bother to take my car. The security person and the travel desk had guided and helped me to plan for the visit to the locations as per my visit schedule. So everything went on so easily and as per my time limit. Regarding the restaurant in the Ponmari Residency, the food menu had all varities and would satisfy tourists coming from any part of India. It had North Indian, South Indian, Chinese... Overall, I was overwhelmed with the polite and courteous nature of the staff and the hospitality also. I would be opting for this Ponmari Residency, the next time I plan to visit Ooty. No plans to look for other Ponmari Residencys...
I chose the 'Royal Standard' room. The room is spacious and clean, and the view was also nice. While we initially had a bit of confusion on directions to the place, the staff was helpful in guiding us. Once there, we figured that the approach is pretty decent - the Ponmari Residency is close to Charing Cross and to the Botanical Gardens, and so makes both shopping and sightseeing easy. The fact that the Ponmari Residency had parking facility (though a bit limited in space, IMO) made it easy for us to explore other places like Coonoor, etc., without worrying about where we'd need to park was useful. We travelled with a small child, so room service was also a useful facility. My feel is that the room service is priced on the higher side, though I think that is the trend all across Ooty. All in all, I'm happy about the choice of Ponmari Residency, and will recommend this to others.
After reading the previous reviews on makemytrip.com I planned of staying in this Ponmari Residency. To my surprise I found that the Ponmari Residency was exactly located at a serene location were from the room the beautiful mountains of the Nilgiris could be viewed. The services provided by the Ponmari Residency were excellent. Also complete privacy is given to the newly married couples by the Ponmari Residency staff. The food was extremely delicious and not as mentioned in the earlier reveiws. Since I had hired a local tourist taxi the charges were less than the facilities provided by the travel desk. Hence, this Ponmari Residency is the best place to chill out in Ooty and worthstaying for newly married couples.
Don't make any judgement basis the name of this Ponmari Residency. This is a definitely one of the best budget places to stay if you like to stay close to the core of the town. Good customer service along with a pro-active management being the USP. Food is good with sufficient varieties in the restaurant. Parking is sufficient. The royal deluxe room was comfortable, neat and tidy. The bathroom fittings have been built in with modern taste. If you are going to Ooty and want to be close to the town, just check into this place. Safe and secure for the family. At the end of the day my wife was very happy with the Ponmari Residency facilities which made my life easy.
Itnwas one of the best experiance and pleasant stay at ponmari residency in ooty. as expected the rooms were very clean and bathrooms was very neat. the rooms was very spacious and staff was cooperative. The aachi restaurant at ponmari was good but costly . buffet Breakfast was worth for Rs 100. i feel this Ponmari Residency is one of the best Ponmari Residency with good service and value for money. i recommend everyone who visits ooty to stay in this Ponmari Residency , as it is very close by to botanical garden , had an excellent view from my room and also anna stadium was behind the Ponmari Residency and had an chance to watch a football match .
I had booked my room for 3 days. i reached the Ponmari Residency late in the noon. Staffs were very good they allotted us a room which was open to view of Nilgiri Hills. the location was excellent. Market was at walking distance but the Ponmari Residency was far away from the crowd. The Ponmari Residency did not have lift so every time we had to walk to our room at second floor. The restaurant was really good. Helpdesk were prompt. I had to leave one day early. The refund was not available for that day, but we enjoyed a lot with the stay in the Ponmari Residency. i will suggest all to stay in these Ponmari Residency and enjoy real quite holiday
Good hotel with courteous staff and right location
Good/excellent things: Rooms, hot water (both usage and drinking), Breakfast, courteous and responsive staff, location. Several other food joints are at walk-able distance from this Ponmari Residency. Further, Botanical garden is very nearer . Could be better things: They could get Rotis right. But the north Indian curry preparation and way of serving can be improved . Much better to improve: If you have previous experience of massage, you may not like the massage here. It has to improve a lot, I would say. I had previous experience of Swedish, Thai and Kerala styles including deep tissue and reflexology. So, I couldn't enjoy it much.
Location is good. Five minutes walk from Charring cross junction. Rooms were neat and hot water availability was good. Kettle available in room. Also water dispenser for hot water in the floor corridor. Though they have veg and non veg restaurant, buffet breakfast was pure vegetarian, which was a good idea. Breakfast was good. They can arrange cab for sightseeing. When we arrived before the check in time, they gave us the room immediately, with the condition that we have to check out at the same time , which was ok for us. In all, a pleasant stay. They don't have a lift.
A very good stay for families
Had a very good stay in this Ponmari Residency on 27 December. We were travelling with extended family with people of all ages. The rooms were very clean, 24 hour hot water was a really relieving in cold weather of Ooty. Staff was courteous, helped us to carry baggage etc. As we did not have much time in Ooty we had lunch and dinner in Ponmari Residency restaurant itself. Breakfast was very good, specially Rava Upama and Sweet Pongs. Overall a very good experience. Thanks Ponmari staff and thanks to MMT.
Room service staff and all the staffs were very supportive.
Hotel is located 2 km away, without any sort of sound pollution, which was good. Service was good but not up to the mark. Food is ok and expensive. Overall, I was comfortable.
The property is very good, but staff is untrained. Services at times are very good but bad sometimes. There is no predictability of level of service especially for travel desk and laundry.
Prakash K P
The staff was very coooerative and they helped us very much. The food was ok. Not many options were available. Food rates were reasonable when compared to other local resturants. Water was not kept in the room when we entered, but when asked for it, they gave it immidiately. Overall it was a nice stay and i would reccommend the Ponmari Residency.
Very good value for money.
One day stay with comfort. A convenient place to stay.
Overall, a comfort stay.
Five minutes walk from charring cross ... Staff was very kind and cooperative. Travel desk facility. Nice room service. Excellent complementary breakfast in buffet. Overall a pleasant stay at PONMARI
We were very well greeted at the Ponmari Residency. The rooms very very neat and was kept arranged before we reached the place. The food was good value for money and they also reminded us when we missed ordering dinner. A dedicated travel desk was also available which arranged hazzle free sightseeing for us for two days and we were dropped back to the bus stand. A very good value for money, decent and clean Ponmari Residency
Good Ponmari Residency.
Very nice experience at the Ponmari Residency, food quality and services are best, place to visit again.
Good hotel to stay in Ooty
The Krishen Kher
Me went Ooty with my family for one night. Stay in this Ponmari Residency nice location and good food.
Good location of Ponmari Residency and nice food.
For the price you pay, this is a pretty decent Ponmari Residency. Food in the restaurant is good and the service is fairly decent.
I stayed at Ponmari in March 2018 . The room was clean and most of the staff were very cooperative. The location is near to the town but not noicy/ crowded . And most of the main tourist attractions are nearer.
Great choice with budget price
No negatives. Food, room service, hospitality, location all a plus. Highly recommend.
Their room service and hospitality was fantastic. Loved the experience.
stay was pleasant.
Everything was fine other than food. Quality of food has to be improved.
The Ponmari Residency was very good. I booked this Ponmari Residency to stay along with my parents. The location of the Ponmari Residency is very good as it is near to the Botanical garden and the Ooty Market. The quality of food is excellent though I feel it is bit costly. Highly satisfied on room service. They are very friendly.