Ponmari Residency

Lounge - very small. There is hardly any space. Check-in was not so easy. I had to wait for 45 minutes because the room was to be cleaned. When I entered the room after 45 minutes, I see that only half the room was cleaned. I had to call reception and get the room cleaned once again. Rooms - Rooms are ok. Not big, but not small either. I suggest you to get rooms either on first floor or second floor. But definitely not on ground floor or basement (yes, there are rooms in the basement). Ask for room with a view of Doddabetta and not the view of the football ground. Room service - was prompt enough in my experience. However, I did see couple of guys complaining about delay in serving tea to the rooms early in the morning (6.45am). Staff - Were cordial. Prompt in their service. Restaurant - Tried only breakfast. Good quality, but not enough quantity for the price charged. Checkout - I had my bus starting at 2.30pm. I requested for a late checkout and they agreed for it. Didn't charge anything extra. Parking space - There is hardly any parking space out there. If there are too many vehicles, you may end up parking your vehicle on the road ! Travel desk - They arranged a cab for me to travel to Coonoor and Paikara falls. The desk advises you very well about the places you can visit. Overall - Value for money Ponmari Residency.

The overall experience was very satisfactory. I stayed in Deluxe Room for 2 days from 12 Feb 2010 to 14 Feb 2010. The size of the room was quite good. Window provided in the room overlooking the soccer stadium was splendid. Service was reasonably quick, but it can be quicker. The Ponmari Residency staff very-very friendly and helpful. But Ponmari Residency food is very ordinary. Quality of food needs to improved. The location of Ponmarri is too good. You are just 400 meters from charring cross junction.

Hotel located in nice place and very close to market in walkable distance. Room service is excellent. Food also good not bad. 24hrs hot and cold water. Mmanager and supervisor very kind and staffs also giving respect for guest. Rooms are very clean and good conditions. Organizing for sight visiting arrange the cabs. I enjoyed very well in this Ponmari Residencys. I recommended this Ponmari Residency. Ii thanks to makemytrip and ponnmari residency.

Check in was quick and the location is very near to the most preferred Botanical Garden. Bazaar is close by. Food (both vegetarian and non vegetarian) is superb. A bar in the Ponmari Residency would have added more spice to our stay. Service is very good. Will be happy to stay again.

We stayed for 3 days in this Ponmari Residency. Hotel is new, at walkable distance from Botanical Garden and market. Food was nice. Room conditions are good. Travel helpdesk provided cab for cheap rate. Worth paying for money.

I must say it was one of the best moment of my life. Ponmari served me the feelings of been in Five Star at that amazing deal. So Thanx Ponmari.. U really Rocks...

I am satisfied with the service of the Ponmari Residency. Rooms are decent and enough in size. Very close to the centre of the town and botanical gardens. Ideal for families with kids in case of any emergency. Food is OK and affordable. Staff service is good and courteous.

Overall good customer service and maintained well. Restaurant is not all that great. This can be improved. They are unable to manage when the restaurant is crowded.

Some of the Ponmari Residency workers were pleasant, with the exception of one guy who got cranky when hot water was not available in his room at night. The rest is all fine. Cleanliness could have been improved.

Fine.

Our stay was very comfortable, early check-in was really helpful, rooms were clean and well maintained, loved the temperature of hot water facility, helpful staffs and good restaurant with decent food and amenities.

Very Good service. We are very happy with the service.