Review Of Blackberry Hills Retreat and Spa

Don’t book the resort if you can’t climb stairs. Not recommended for aged travelers. The buggy only goes till one place after which most rooms except the top variants have to go down hill and walk down atleast 70-80 steps. Some of the higher category rooms have an excellent view. I booked this hotel for my family. Before booking I had called them to ensure the buggy takes me to the room. Only after confirming with the hotel that the family villa is an ideal choice and the buggy goes uptil there as my father has arthritis, the hotel staff compelled me to upgrade my room so that he has to walk lesser. I showed them the chat confirming that I had a conversation with a hotel staff, despite which they charged me extra and because I had no option but to stay here!!!! The food is also very avg and the service is very poor. The only good things about the hotel is its view. Rest everything is not good

We had a good experience during our stay. The property is nice with beautiful view and location. Food is also good but has limited options.

STAY WITH MY FAMILY THE GREAT SERVICE ON ALL STAFF AND VERY CLEAN THE RESORT, THE FOOD IS VERY TASTEY . MY FAMILY PEACEFUL AND ENJOY THE CLIMET WITH RESORT.

food is average, room is good , staff good , need more activities and variety in food options remaining good

Excellent stay, food, and service. Nice viewpoints, and the staff were very polite and helpful. The rooms were very clean, and I was especially impressed by the staff's smiling faces.

nature friendly property with excellent service,food ,room and the stay. the rooms where good and even the staff as well .will surely recommend to others.

Mentioned room didn't have the swing as displayed in puc

The good was good along with all the working staff, however the resort has electricity issues and power cut. They have to fix the power cut problem.

Location of the Resort is amazing, we felt being connected with nature all the time. Rooms are clean, big and still holds the rustic look with modern amanities. View from balcony is eyesome. The best part is, You will hear sound of singing birds and rumbling leaves of trees around all the time. The walkway from the room to their restaurant is so beautiful. Pool is good as well. Food is tasty,service is great plus lots of veg options at Hornbill Restaurant. They arranged day trips, Trekking, Yoga session, Tea tasting session, Bonefire, Spa session at SISAL spa. They surprised us with flower bed and Cake for Birthday celebration during our stay. This well-maintained resort has very efficient staff. Would like to mention a few names here who made our stay at this property best in all the ways. Mr Akshay & Mr Lijo at frontdesk always ready to help the guests, Mr Ashutosh & Ms Geethu at Sisal spa are professional and trained. Ms Ankita at Restaurant takes very good care of guests. And Mr Arun's tea tasting session was very informative.

Sure

The property is not at all good for elderly people. The rooms are very far from the reception. They take you to a place in a special vehicle and from there you have to use the stairs, which is very difficult for persons having knee problems, heart problems etc. The cost is high compared to the facilities. Restaurant is OK. The main advantage is location, which is very good.

Awesome stay, great service, excellent blend of natural habitat & cozy rooms. One of the best stay we had enjoyed in the recent past. Will plan to recommend within my network

We had stayed in Black Berry Hills in 2006 and for our second visit to Munnar, we couldn't think of any other stay. They were ultimate then and now, they have bettered it. Courteous staff, wonderful rooms, great food and awesome location. It was the first time for my kids, 15 year old daughter and 12 year old son. They didn't want to leave the place just like us, 19 years back! They came together to celebrate our return with a cake cutting and even when we left, they came together to wish us good bye. Very homely people. Not many can maintain high standards for such a long time. Hats off!

Right from the reception till the checkout, the experience was very nice, and all the staff was very courteous & helpful. Food was very good. The rooms are Beautifully and thoughtfully crafted with scenic views. It was a wonderful experience.

The location of the property is superb (near the main market) and mesmerizing view. Great place to chill and relax. Amazing room, space and good food. Bit pricey but overall a very good experience. The resort completely supports an eco friendly atmosphere and each and every detail of the resort will reflect the eco friendly spirit.

Exclellent. Highly recommended for couples and families. Their hospitality is something very unique and makes you feel special

Resort has beautiful locations. Though far away from city, you will love your stay at blackberry. Cons - 1. Restaurant uses packaged food be it veg/nonveg which is unhealthy. 2. Rooms need heater as it was too moist and damp for all the days. 3. Need to provide toiletries like handwash, body wash, shower cap, hair dryer for the money they are charging. 4. High tea & evening snacks should be complimentary for the price one pays for a day.

Beautiful property and we feel like we are at the lap of nature. It offers wonderful valley view with passing clouds, humming birds, no pollution, practising sustainable and coexisting with the nature. Their hospitality is another level and it’s wonderful to see the teaming among the staffs. They all are awesome. Those who love to be in the midst of green with zero plastics, zero pollution this is your gateway. Do not miss it

5

Great location, very helpful staff, good restaurant. Spa was nice too. Kid enjoyed cycling and other activities at the resort. Front desk also arranged for local sight seeing. All in all a very nice 2 day stay.