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Salt Lake City, Kolkata
1146 Ratings, 535 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property features an impressive infinity pool with stunning city views, ensuring a delightful spot for relaxation. Guests appreciate the courteous and attentive staff, praising them for excellent service. The ambiance is lauded for its elegance, making for a pleasant stay. The rooftop dining experience is also highlighted, with delicious food and a vibrant atmosphere.
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Average Stay
The check-in and check-out timings were quite inconvenient, and despite informing the staff about a physical illness, they were not provided any additional time. Although we had booked and paid for a Deluxe Premium Room, they were allotted a normal suite due to unavailability, which defeats the purpose of paying for a higher category room. Additionally, a special request for a room with a bathtub was made a month in advance, but it was not accommodated. The food quality was good.. however, the variety of options was quite limited.
Room: Deluxe Room
my staycation
it was a great experience the ambiance was fantastic, and the food was great too We had a good time The view from the room was amazing
Room: Premium Suite
Aesthetic and beautiful
The property is extremely well-maintained and at a good location. The staff is very well spoken and respectful.
Room: Superior Room
AltAir Boutique Hotel has replied on Wed Oct 29 11:21:59 IST 2025
Dear Ms. Agarwal, Thank you so much for your wonderful review! We're thrilled to hear that you have enjoyed the stay along with the cleanliness, and location. At the same time the hospitality provided by our team your stay experience memorable by smooth coordination of every small details. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Excellent Stay
The hotel offered impeccable service and a refined ambience. Every detail reflected professionalism and comfort, making my stay on 14th October truly pleasant and memorable. Thanks and regards Rumpa Saha
Room: Deluxe Room
AltAir Boutique Hotel has replied on Sat Oct 25 10:15:11 IST 2025
Dear Ms. Saha, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at AltAir and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Stay at Altair
My stay at Altair Boutique Hotel on 11th October was truly delightful. The ambience was elegant, with stunning city views and a calm, luxurious vibe. The staff was courteous and attentive, ensuring every detail was perfect. The rooms were beautifully designed, blending comfort and style. The rooftop area was the highlight — ideal for relaxing and enjoying the skyline. The food was exquisite, with a variety that pleased every palate. Overall, it was a memorable and refreshing experience that combined warmth, sophistication, and impeccable service. A perfect getaway within the city!
Room: Business Room- Lake View
AltAir Boutique Hotel has replied on Sun Oct 19 11:35:40 IST 2025
Dear Mr. Kundu, Thank you so much for your wonderful review! We're thrilled to hear that you have enjoyed your stay at AltAir along with the ambience, view and lovely at our restaurant. At the same time the hospitality provided by our team which made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Staycation at Altair
Just awesome experience , staff behaviour excellent, and room service is extremely good and timely..
Room: Deluxe Room
AltAir Boutique Hotel has replied on Sat Oct 18 11:56:03 IST 2025
Dear Mr. Basu, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at AltAir and that our staffs who made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
not that happy with my stay
The service was good but rooms were not upto the mark.The wardrobe was not a real wardrobe but tiny. I dont know why our room smelled like moist urine like smell the whole stay? Maybe ac vents ? Tried to change rooms but single bed waa not available so had to adjust.
Room: Deluxe Room
AltAir Boutique Hotel
Dear Ms. Ray, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. Please contact me if you’d be willing to provide more details or if there's anything we can do to rectify the situation. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office Manager
Average Stay
Price of the rooms are very high.mmt says its a 5star property but its just a normal 4 star poperty.washroom wash dirty.room have old furnitures.just an average property
Room: Deluxe Room
AltAir Boutique Hotel
Dear Praveen, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir Boutique Hotel. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office Manager
Average Stay
I want there requested for early check in, they allowed but took money of. Room was fine but it's very serious that the washroom door has no lock inside & outside both. Even I was not able to use Jacuzzi they told the water temperature controller was not working. Even we were not allowed to use swimming pool. You can check all this from their CCTV footage also.
Room: Superior Room
AltAir Boutique Hotel
Dear Mr. Ghosh, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. Please contact me if you’d be willing to provide more details or if there's anything we can do to rectify the situation. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office Manager
Room Service Payment Policy
I was unable to understand the room service payment policy? As a hotel guest, I found it surprising to be asked to pay for food immediately after ordering.
Room: Superior Room
AltAir Boutique Hotel
Dear Mr. Ranjith, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. Please contact me if you’d be willing to provide more details or if there's anything we can do to rectify the situation. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office Manager
food was good but very disappointed with accommodation fac
hello in the hotel is fantastic food and amazing service was amazing very disappointed about the rooms we have booked premium rooms sweet but there is no facility available no food basket to be serve no chocolate swimming pool facility was not available jacuzzi not working very very disappointed with stay paying so much of money dining room team was good food was good tasty service was but over all not happy with the hotels television in the sweet room not working hotel staff mention we have to pay for the cable channel and it was very disappointed
Room: Premium Suite
AltAir Boutique Hotel has replied on Fri Oct 10 23:51:22 IST 2025
Dear Mr. Kanjilal, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated the facility & food of our property. However, we're sorry that room facility did not meet your expectations. We take feedback seriously and will work on these areas to improve our service. Please do not hesitate to reach out to us directly if you have any further comments or would like to discuss your experience in more detail. We hope to have the opportunity to serve you better in the future. Warm regards, Pravasish Ghosh Front Office Manager
BEST HOTEL IN MY ENTIRE LIFE
Hotel Room service is very good and Luxury vibe at the pool and city view Air conditioners and wife also gives a rich vibes
Room: Business Room - City View
AltAir Boutique Hotel has replied on Thu Sep 18 13:13:26 IST 2025
Dear Mr. Abdul, Thank you so much for your wonderful review! We're thrilled to hear that you have enjoyed your stay at AltAir. At the same time service provided by our team who made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Excellent Stay
Pleasant stay. Excellent hospitality. Mind blowing ambience. Smile with Service seems to be their moto of serving.Awesome staff members. Memorable moments. Highly recommended. Pleasant stay. Excellent hospitality. Mind blowing ambience. Smile with Service seems to be their moto of serving. Awesome staff members. Memorable moments. Highly recommended.
Room: Business Room- Lake View
AltAir Boutique Hotel has replied on Fri Aug 22 11:22:13 IST 2025
Dear Ms. Chakraborty, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay along with service & welcoming of our staffs who made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Excellent Stay
The location and infrastructure are very good. Staff was very courteous and helpful.
Room: Business Room - City View
AltAir Boutique Hotel has replied on Wed Aug 13 17:00:14 IST 2025
Dear Mr. Tripathi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay along with location & infrastructure and our staffs who made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Great experience. Good service
Great experience. The staff is polite and helpful. Rooms are good and clean. If you want a single bed option make sure you write in special request because as I had book single bed but I was given double bed as it was not reflecting to them through MMT, but later they chaged it as per my request.
Room: Business Room - City View
AltAir Boutique Hotel has replied on Wed Aug 13 17:02:10 IST 2025
Dear Mr. Nagaria, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay along with clean rooms and our staffs who made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Services and Amenities
Find the property via MMT and amenities and services are good. Properties, really good and services are good. Location of this property is excellent.
Room: Business Room- Lake View
AltAir Boutique Hotel has replied on Fri Aug 01 18:13:15 IST 2025
Dear Mr. Raj, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our property and that our amenities & staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
yikes
the only good thing about this hotel is the pool. their service were horrible. They gave us our room 2 hours late bc of some "maintenance issues". room service was equally as bad. they either took an hour to get us anything to the room or they didn't get it at all even after we called 3 times over a span of 2 hours. the breakfast was horrible. somehow everything tasted disgusting (even the tea 😭). i was shocked to see a hotel with such a nice ambiance have services so horrendous. would never recommend to anyone. it was a very frustrating experience.
Room: Suite Room
AltAir Boutique Hotel
Dear Ms. Ghosh, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir Boutique Hotel. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. Please contact me directly if you’d be willing to provide more details or if there's anything we can do to rectify the situation. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office Manager
Excellent Stay
Evening is fantastic
Room: Business Room- Lake View
AltAir Boutique Hotel has replied on Fri Jul 25 10:59:03 IST 2025
Dear Mr. Nag, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Experience
Nice and peaceful...Very close to sector 5. nice atmosphere. Rooms having lake views r best
Room: Business Room- Lake View
AltAir Boutique Hotel has replied on Sat Jul 19 11:42:28 IST 2025
Dear Mr. Thomas, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Nice hotel
Altair boutique hotel is very good and is located in a very nice location. I enjoyed the stay there. The services is also very good. I enjoyed the food at the restaurant also. The hotel is very good with its excellent service. The food from breakfast to lunch/dinner is awesome. I enjoyed the stay to the fullest
Room: Business Room - City View
AltAir Boutique Hotel has replied on Sat Jun 28 20:14:59 IST 2025
Dear Mr. Baruah, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay along with food & ambience at AltAir and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office & Sales Manager
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