The property offers stunning city and lake views from the 19th floor, complemented by an incredible infinity pool and jacuzzi that guests rave about. The staff, including the highly praised Arindam and Dibakar, are known for their warm hospitality and excellent service. The rooftop restaurant serves delightful food, with a great ambience and ample breakfast options. Despite some minor concerns about room sizes and amenities, the overall experience, cleanliness, and location make it a desirable choice for visitors in Kolkata.