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You are booking hotel for more than 30 days

Chic hostel featuring a cafe, lounge & indoor games

Review Of Zostel Mussoorie (Mall Road)

Mall Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.8
    Very Good

    568 Ratings, 181 Reviews

    excellent
    43%
    very good
    27%
    average
    14%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 1
    • 2
    • 2
    • 5
    • 4
    • 5
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.9
    • Value For Money3.5
    • Facilities3.7
    • Checkin Experience4.0
    • Information Accuracy3.7
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    Review Summary

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    Guests appreciate the stunning views and cozy atmosphere of this property, along with the friendly and helpful staff. The location near Mall Road is convenient for exploring. The cafe serves delicious food, and activities like bonfires and live music contribute to a fun vibe. Some cleanliness and maintenance issues were noted, but overall, it seems to be a welcoming and enjoyable spot.

    Sort by:

    Positive first
    4.0

    nice stay

    preeti s.couple

    nice experience to stay at hotel

    Travel Month: Nov 2025

    Room: Standard Private Room

    1.0

    Terrible Stay

    nitish k.group

    This stay experience was bad, the rooms were not maintained well, the on furniture was not broken, shower knob in bathroom was missing, the reading lights in one of the beds was dim, bucket in the bathroom was missing,. The people present there were good and helpful, its just the room was disappointing.

    Travel Month: Nov 2025

    Room: 1 Bunk Bed | 4 Bed Mixed Dorm | Shared en-suite washroom

    2.0

    Poor Stay

    divyanshi.couple

    Caretaker was so rude overall it was just fine

    Travel Month: Oct 2025

    Room: Superior Deluxe Private Room (with Balcony)

    4.0

    Good Stay

    ronit s.group

    stay was good , behaviour of the staff was also polite... view from the balcony was average bcz of fog issue..

    Travel Month: Aug 2025

    Room: Deluxe Private Room (with Balcony)

    1.0

    bad service

    abhilash v.group

    bad service and treatment by hotel staff

    Travel Month: Aug 2025

    Room: 1 Bunk Bed | 4 Bed Mixed Dorm | Shared en-suite washroom

    5.0

    Top notch zostel experience

    pinky m.family

    Mussoorie zostel is one of the best experience u have had, manas, the host was very warm and helpful to us and ensured all the services were provided on time to us,

    Travel Month: Aug 2025

    Room: Superior Deluxe Private Room (with Balcony)

    • user photos
    5.0

    Good

    aayush a.couple

    Goos stay good food good view

    Travel Month: Aug 2025

    Room: Premium Room|Premium Room With Balcony with Breakfast

    2.0

    Poor Stay

    parul s.couple

    The geyser wasn’t working. The food was the worst thing there. Food was tasteless, I regret staying in such a place.

    Travel Month: Aug 2025

    Room: Deluxe Private Room (with Balcony)

    2.0

    Poor Stay

    abhishek k.group

    Please don’t book this stay...i had booked for 3 people in 4 bed dormitory, the condition of bed and lack of maintenance of the room is horrible, hosteller is way better, the crowd also lack civic sense and the place looks shady, i would never recommend anyone, and trust me you will never love the place with all stinky smells that comes out due to humidity

    Travel Month: Aug 2025

    Room: 1 Bunk Bed | 4 Bed Mixed Dorm | Shared en-suite washroom

    3.0

    Average Stay

    suhani d.group

    There was an electricity issue but aesthetics were quite good and everyone was great

    Travel Month: Aug 2025

    Room: Deluxe Private Room (with Balcony)

    4.0

    Good Stay

    akshat g.

    The rooms were good but in room facilities were not fully worth it for the price, they should add in landline phones to all rooms.

    Travel Month: Jul 2025

    Room: Deluxe Private Room

    3.0

    Average Stay

    ranjeet s.

    No proper Toiletries No proper Wifi Range No water bottles provided in the room, we were said that we'll have to fill them up ourselves from the dispenser We booked Private Super Delux room (the most expensive one on the property) but it was not worth the cost. No Almirah to keep your clothes. The washroom door latch was also not functional.

    Travel Month: Jul 2025

    Room: Superior Deluxe Private Room (with Balcony)

    3.0

    Average Stay

    amrit n.

    Location of the property is not convenient for cars , over price hotel for such service and aminities though staff behaviour was good

    Travel Month: Jul 2025

    Room: Deluxe Private Room|Standard Private Room

    1.0

    Terrible stay

    bhoomika p.couple

    1.Room was suffocating no ventilation. 2. Cleanliness was not maintained. 3 kettle was not working. 4 walls seepage and damped. 5 staff was not cooperative 6. Proper food facility was not available 7. Tv was not working. 8. Not proper lighting in the room don’t confused with the photos . 9 I requested hotel staff to change my room but they behave rudely 10 but no solution from their side as well 11.i booked this room was only ready to compensate me with. 700 rs vouchr that too will take 48hr to proceed and after hotel confirmation .12 not even ready to change my accommodation and i was waiting in the rain .

    Travel Month: Jul 2025

    Room: Deluxe Private Room

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    hariom v.group

    We booked a dormitory of 4 for us as we were a group of 4. It was totally fun, view was great and awesome stay overall. The inbuilt cafe food was awesome and so homely. It was overall a great experience.

    Travel Month: Jun 2025

    Room: 1 Bunk Bed | 4 Bed Mixed Dorm | Shared en-suite washroom

    • user photos
    3.0

    Average Stay

    shivam b.group

    stay all over good basic needs like dental kit is not available and extra towels has extra charge but all over stay is good dominoes available @1:30 am

    Travel Month: Jun 2025

    Room: Deluxe Private Room (with Balcony)

    • user photos
    1.0

    Terrible Stay

    amar p.

    Stay was terrible , room was very dirty and even the bedsheet and walls were not cleans . It were just like we are paying high prices for nothing.

    Travel Month: Jun 2025

    Room: 1 Bunk Bed | 4 Bed Mixed Dorm | Shared en-suite washroom

    3.0

    Average Stay

    khushi r.

    So the place was good but the hostel vibe was missing. Unlike the other hostels i stayed in the zostel one was very dead. Secondly the rooms weren’t maintained well.

    Travel Month: Jun 2025

    Room: 1 Bunk Bed | 4 Bed Female Dorm | Shared en-suite washroom

    5.0

    Amazing Stay

    shivani.group

    Property is amazing and offers a view of the mountains. The food provided in the cafe is delicious. Also, the property is very clean and the caretakers and staff members are friendly and helpful.

    Travel Month: Jun 2025

    Room: Deluxe Private Room

    • user photos
    4.0

    Good

    savita y.couple

    Very Good location near to Mall Road.

    Travel Month: May 2025

    Room: Deluxe Private Room

    • user photos
    • user photos
    • user photos

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