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Review Of WelcomHeritage Grand Srinagar0123401234

Srinagar, Srinagar | 16.4 km drive to Srinagar International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    4.0
    Very Good

    57 Ratings

    excellent
    46%
    very good
    28%
    average
    14%
    poor
    5%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 1
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Food3.6
    • Cleanliness4.6
    • Value For Money4.5
    • Child Friendliness4.5
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    Reviews Summary

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    This property shines with fantastic hospitality and friendly staff who go out of their way to make you feel at home. Guests rave about the delicious food and clean, comfortable rooms. The recently built structure adds to the charm, while unique experiences like bonfires enhance your stay. Though it's a bit far from Dal Lake, the warmth of the team compensates for it, making it a hidden gem worth visiting.

    Sort by:

    Positive first
    3.0

    Average Stay

    hps b.family

    The property is located at a convenient location near NH1 but the food served was stale and was not good at tasting but staff was very good

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Pleasant Stay for fami

    vithal d.family with 1 kid

    Hotel Welcome Heritage is a beautiful hotel located in the heart of Srinagar city and Nishad Bagh, Mughal Garden, Tulip Garden etc. are at a distance of ten to twelve kilometers. The food quality was good and there was variety in it. The hotel staff was very friendly and hospitable. Among them, Bilkis was a very friendly and efficient hotel employee. We had booked a deluxe room for three days but the hotel management updated it to premium deluxe for us, so this was the first pleasant surprise, then one day's dinner was provided complimentary, this was the second pleasant surprise. This hotel is great for families.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    excellent stay at welcome

    arjav u.family with 2 kids

    welcome heritage as the name suggests having a welcoming and homely atmosphere. it is very near to airport. food is excellent and rooms are nice. a highly recommended property to stay on srinagar.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Junior Suite

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    5.0

    Excellent Stay

    sukhman m.couple

    It was great experience staying with this hotel...Bit away from Dal but the warmth of the staff compusates for it (Thanks to Bilqees) ...Delicious food was cherry on top...

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    family with 1 kid

    Very nice property and great hospitality. The hotel staff were very nice and helping. We really recommend this hotel. We will definitely revisit.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Premium Room

    5.0

    Excellent Stay

    harpreet k.family

    We had a great stay at this hotel ! Friendly staff, neat and clean rooms and tasty food made our stay wonderful!Highly recommend it !!!🫶🫶

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Premium Room

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    4.0

    Good Stay

    prakash b.loyalty-iconfamily

    Decent hotel with very warm staffs! best part is the staff hospitality and the food. They make you feel at home. It is a good property to recommend. Not connected to itc welcome group by far, though

    Travel Month: Dec 2024

    Room: Deluxe Room

    WelcomHeritage Grand Srinagar has replied on Sat Jan 04 13:04:55 IST 2025

    Dear Mr Beria, Greetings from WelcomHeritage! Thank you for your wonderful review! We're glad you enjoyed your stay with us and appreciate your kind words.Regarding your comment, we would like to clarify that WelcomHeitage Grand is indeed a part of the ITC Hotels group, a leading luxury hotel chain in India. We are proud to be associated with ITC Hotels and strive to provide our guests with the highest standards of service and hospitality. Thank you for choosing to stay with us. Warm Regards, Rohullah Front Office WelcomHeritage Grand Srinagar.

    4.0

    Good Stay

    amit g.loyalty-icon

    1

    Travel Month: Jun 2024

    Room: Premium Room

    5.0

    Excellent Stay

    shashank v.

    The hotel was newly built, very clean and comfortable rooms. The owner md of their hotel was very friendly he arranged a bonfire and dinner in lawn which was outstanding. Hidden gem

    Travel Month: Apr 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    ravi k.

    Rooms and neat and hygienic. Food is good. All staff are very friendly and polite.

    Travel Month: Apr 2024

    Room: Deluxe Room

    4.0

    Happy and comfortable stay

    anuvi g.family

    Location of the property was the only downside of our stay, otherwise the property is highly recommended. Very clean and good food and hospitality.

    Travel Month: Apr 2024

    Room: Junior Suite

    5.0

    Excellent Stay

    rakshith r.loyalty-icon

    Property was new. Food was good. The main thing is the hospitality. They treated us so well.

    Travel Month: Mar 2024

    Room: Deluxe Room

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    2.0

    Poor Stay

    manan m.

    The hotel doesn't have amenities to justify their price. The location is also just okay. There are better deals available near to dal lake where you get good views too.

    Travel Month: Feb 2024

    Room: Deluxe Room

    3.0

    Average Stay

    geetika b.loyalty-icon

    I would really like to raise an issue with respect to our stay at gulmarg ski hill resort in gulmarg, kashmir. I has booked the resort for 5 nights- 22nd dc to 27th dec. When we reached the resort, it came as a big shock to us that we had to climb steep uphill for almost 200 metres to reach our hotel. Why is this not mentioned anywhere? as it was a pre-booked hotel with a huge lumpsum amount, we had no other choice but to stay there. We had to climb down that steep hill while going out and climb back up while returning. It was such a big inconvenience as we had a lot of luggage too. Though the staff was extremely helpful and friends. Their manager firdoz was also very helpful and they tried to make our stay very comfortable but still this huge inconvenience made it very difficult. Also i am really dissapointed for keeping us blindsided about this and not revealing the complete information. I have rated the stay 3 only because of the extremely helpful and friendly staff there. Thanks! awaiting response! geetika bah l

    Travel Month: Dec 2023

    Room: Deluxe Room

    2.0

    Not great!

    aparajita t.loyalty-iconfamily

    Did not live up to my expectations. Bad drainage, no bonfire and a very minimal dinner buffet. I had high hopes but was disappointed. The room heating burnt my skin and was at a blazing 32

    Travel Month: Oct 2023

    Room: Deluxe Room

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    1.0

    Terrible Stay

    rohit g.

    The staff doesn't know what to do always confused They first gave us room room 302, then shifted to another room because the washroom was having bad smell, another room again there were multiple problems.. Food is not upto the mark Overall bad will not recommend this hotel to anyone.

    Travel Month: Oct 2023

    Room: Deluxe Room

    4.0

    Nice property

    sizi d.family

    Nice property. Staff was very cooperative and well mannered. It’s not a 5 star property. But had a comfortable stay

    Travel Month: Aug 2023 (4-Night Stay)

    Room: Junior Suite

    5.0

    Amazing and pleasant stay

    bilal a.loyalty-iconcouple

    Had a wonderful time at the place. Amazing facilities and great hospitality. Food was superb and also room services are on the point.

    Travel Month: Aug 2023

    Room: Deluxe Room

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    5.0

    Recently opened property - excellent service

    kiran a.loyalty-iconsolo

    Stayed only for 1 night - ambience is great, rooms and washrooms and in great condition and spacious. Staff is very prompt and helpful with service. Location is a bit away from srinagar market area. Use the nova cabs app to get low cost taxis and autos easily

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Average Stay

    shambhav c.loyalty-icon

    Property way too far from centre, no amenities, food and service is good, property has a fine view, could have had been better

    Travel Month: Jul 2023

    Room: Junior Suite

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    WelcomHeritage Grand Srinagar has replied on Sun Jul 23 17:56:37 IST 2023

    Hello Chandra, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the food and services of our hotel. Our aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Irshad Lone Front Office Manager

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