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Srinagar, Srinagar
290 Ratings
Last 10 Customer Ratings (Latest First)
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Excellent Stay
Room were excellent outside ambience was excellent Restaurant service and food was excellent specially Bilal Latef Pervaiz Rahil
Room: Luxury bedroom with balcony
Good Stay but Disappointed with Cab Charge Policy
Overall, This is a nice property with good ambiance and comfortable stay. The staff was courteous and the service was generally good. However, I am reducing 2 stars because of a disappointing experience with their cab service. I had requested a cab yesterday and later asked to cancel it. They charged me 1500, stating that the driver had already arrived to pick me up. Later, I found out that no one had actually come. I feel they could have reduced the cancellation charge to 500–1000, which would have been fair.Additionally it was mentioned that 50% discount on airport transfer which was not provided. This issue slightly hampered my overall experience, as I felt cheated otherwise everything else was fine.
Room: Luxury bedroom with balcony
The Orchard Retreat & Spa
Dear Mr. Abhishek, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for sharing your feedback and for appreciating our property, ambiance, and hospitality. We truly value your kind words about our staff and services. We sincerely apologize for the inconvenience you faced regarding the cab service and airport transfer discount. Your concerns have been noted, and we will investigate the matter with our transport team to ensure such instances do not occur again. Guest satisfaction is our top priority, and we assure you that corrective measures will be taken. We hope you will give us another opportunity to serve you better on your next visit to Srinagar. Warm regards, Abrar Rasool Manager Reservation
Excellent Stay
Nice stay. Booked presidential suite there. Apple orchard really makes it beautiful, also flowers beautify the location.
Room: Premium Luxury Suite
The Orchard Retreat & Spa has replied on Mon Oct 13 16:06:49 IST 2025
Dear Guest, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for sharing your wonderful feedback. We’re pleased to know that you had a pleasant stay in our Presidential Suite and loved the beauty of our apple orchard and vibrant flowers. Your appreciation truly motivates us to continue creating memorable experiences for our guests. Warm regards, Abrar Rasool Manager reservation We look forward to welcoming you back soon for another refreshing stay amidst nature.
Memorable Stay - snow time
Our resort stay was truly amazing! The staff were friendly, food was delicious, and the views were beautiful. Thank you for such a memorable experience! Well-maintained property, courteous staff, and great amenities. Rehaan and Abrar - thank you so much for your support throughout the vacation. Had nice trip and support from you both like a family.
Room: Elegant Chalet
The Orchard Retreat & Spa
Dear Ms Rohini, Greetings from The Orchard Retreat & Spa! Thank you so much for your wonderful feedback. We are pleased to know that you had a memorable stay with us and enjoyed our hospitality, food, and scenic views. Your kind words for our team, especially Rehaan and Abrar, are truly appreciated — they will be thrilled to know they could make your stay special. We look forward to welcoming you back soon for another relaxing and memorable experience! Warm regards, Abrar Rasool Manager Reservation
wonderful hotel
The nature around the hotel is very beautiful. The food at the hotel was very tasty, the staff was very convenient.
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Fri Oct 03 15:41:55 IST 2025
Dear Mr. Kumar, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for your kind words. We are pleased to know that you enjoyed the beautiful surroundings, tasty food, and the hospitality of our team. Your appreciation means a lot to us and motivates us to serve even better. We look forward to welcoming you again soon for another memorable stay. Warm regards, Abrar Rasool Manager Reservation
Must visi
The property is situated on the outskirts.. but once u r inside the property nothing else is required.. beautiful view, pool, play area and restaurant.. food is amazing and the service is amazingly fast.. the play area for kids is well maintained and great..
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Fri Oct 03 15:43:55 IST 2025
Dear Ms Neha, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you so much for sharing your wonderful feedback. We are delighted to know that you enjoyed the serene location, beautiful views, pool, play area, and restaurant facilities. It’s great to hear that you loved the food and appreciated our prompt service. We are also glad that the kids’ play area added value to your stay. Your kind words truly motivate our team to continue delivering memorable experiences. We look forward to welcoming you back soon for another relaxing getaway. Warm regards, Abrar Rasool Manager Reservation
Best resort in Srinagar !!!
Had a wonderful stay ! excellent staff ! All are very helpful. Especially loved the hospitality by Parvez, Javed and Ishfaq. Naseer, Tahir, Rahil and Khalid made us feel at home as well. Higky recommended to everyone who wants to live in the best resort in Srinagar.
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Sat Sep 27 18:10:54 IST 2025
Dear Guest, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you so much for your kind words and for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and appreciated the hospitality of our team, especially Parvez, Javed, Ishfaq, Naseer, Tahir, Rahil, and Khalid. Your recognition means a lot to us and will surely motivate our staff to continue delivering the best service. We truly look forward to welcoming you back for another memorable stay at the best resort in Srinagar. Warm regards, Abrar Rasool Manager reservation
Excellent Stay
very good peasful location and good restaurant and good staff ,apple garden ....
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Mon Sep 15 20:09:16 IST 2025
Dear Mr. Favas, Greetings!!! Thank you for taking your precious time to share your valuable feedback. We truly appreciate it. We look forward to welcoming you again whenever you plan to visit Kashmir, and it will be our pleasure to serve you with our best services.
the orchard
A good hotel slightly high on the budget compared to facilities. The location is a little far away from main Srinagar.
Room: Luxury bedroom with balcony
The Orchard Retreat & Spa
Dear Mr. Ashish, Thank you for sharing your feedback — we truly appreciate it. We're glad you found our hotel good, and sorry to hear you felt the pricing and location didn't fully meet your expectations. Our property aims to offer a peaceful, scenic experience with attentive service and amenities that some guests find add to the overall value. That said, we understand not every guest prioritizes the same things, and we’ll keep working to ensure our offerings match guest expectations. If you’d like, please contact us next time before your next stay — we’d be happy to recommend the best transportation options, share any current offers, or help tailor a package that suits your needs.
Excellent Stay
I had a great time at Orchard Resort. We have received a lot of kindness and assistance from their team. In the dining room, especially Mr. Parvez, Bilal, and Javed. Mr. Rehan, our driver, has been incredibly kind and cooperative. These cottages were quite lovely, tidy, and serene. Since its location is close to a number of popular tourist attractions, such as Dal Lake and Nishat Garden, I heartily recommend it to anyone visiting Srinagar. I sincerely appreciate the staff's cooperation.
Room: Luxury bedroom with balcony
The Orchard Retreat & Spa has replied on Mon Sep 15 20:11:31 IST 2025
Dear Mr. Khan, Greetings!!! Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and recognition of our services and team. We look forward to welcoming you again on your next visit to Kashmir, and it will be our pleasure to serve you with the best of our hospitality.
Good service and nice property.
Special thanks to Bilal, Javed and Naseer bhai for being so kind and helpful. The property was nice too.
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Mon Sep 15 20:13:22 IST 2025
Dear Ms Disha, Greetings!!! Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and recognition of our services, team, and especially for appreciating the property. We look forward to welcoming you again on your next visit to Kashmir, and it will be our pleasure to serve you with the best of our hospitality.
exceptional services during stay
The services provided by the Hotel was excellent, the entire property was exceptionally beautiful. services by Mr. Javed at the restaurant was super. The best place to stay....
Room: Premium Luxury Suite
The Orchard Retreat & Spa has replied on Mon Sep 15 21:01:51 IST 2025
Dear Guest, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for your wonderful feedback. We are pleased to know that you enjoyed our hospitality, found the property exceptionally beautiful, and had an excellent experience with our services. Your special appreciation for Mr. Javed’s service at the restaurant means a lot to us, and we will be sure to share your kind words with him. We truly value your recommendation and look forward to welcoming you back for another memorable stay in the near future. Warm regards, Abrar Rasool Manager Sales
perfect family place
Resort was at perfect place and beautifully decorated and with good amenities. Food was great and staff were excellent.
Room: Luxury bedroom with balcony
The Orchard Retreat & Spa has replied on Mon Sep 15 20:18:55 IST 2025
Dear Mr. Anuj, Greetings!!! Thank you for taking the time to share your valuable feedback. We truly appreciate your kind words and recognition of our property and its amenities. We also sincerely thank you for appreciating the quality of our food. We look forward to welcoming you again on your next visit to Kashmir, and it will be our pleasure to serve you with our best services.
Wonderful stay at The Orchard Retreat and Sp
We had a truly wonderful stay at The Orcahed Retreat and Spa. From the moment we arrived, we were greeted with warmth and hospitality. The staff here are incredibly kind, attentive, and always ready to help with a smile—it really made a difference in our overall experience. The property itself is beautifully maintained, offering a serene and picturesque location that adds so much charm to the stay. The views are absolutely stunning, and it’s the perfect place to relax and unwind amidst nature. The food was delicious with a great variety, and the in-room dining experience exceeded our expectations—special thanks to the dining staff for being so efficient and courteous. We would especially like to thank our driver, Tanveer, who was with us throughout our trip to Srinagar. He made us feel safe and comfortable at every step, and his local knowledge and friendly nature added so much value to our journey. Overall, The Orcahed Retreat and Spa is a perfect getaway with top-notch service, amazing people, and an unforgettable atmosphere. Highly recommended!
Room: Executive room with balcony
The Orchard Retreat & Spa has replied on Mon Sep 15 20:21:30 IST 2025
Dear Mr. Sonam, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you so much for sharing such wonderful feedback about your stay with us. We are delighted to know that you had a truly memorable experience and enjoyed our hospitality, property, and services. Your kind words of appreciation for our team, especially Tanveer, mean a lot to us. We will be sure to share your compliments with him and the rest of our staff, as it will inspire them to continue delivering the best of service with warmth and dedication. It gives us immense pleasure to know that you enjoyed the serene ambience, delicious food, and the overall atmosphere of our retreat. We sincerely look forward to welcoming you back on your next visit to Kashmir and to creating yet another unforgettable experience for you.
Excellent Stay
food stay all are good location is easily accessible service are excellent bonfire in evening is good and playing area for kid is also good
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Tue Sep 30 18:53:27 IST 2025
Dear Guest, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for sharing your valuable feedback. We are pleased to know that you enjoyed the food, stay, service, bonfire experience, and kids’ play area. Your kind words truly motivate our team to continue delivering the best hospitality. We look forward to welcoming you back for another memorable stay with us. Warm regards, Abrar Rasool Manager reservation
Must visit stay in srinagar. 10/10
Hygiene stay with very professional staff and service was brilliant, food was amazing. Of you are coming for honeymoon. Best place to stay here
Room: Elegant Chalet
The Orchard Retreat & Spa has replied on Tue Sep 30 18:55:36 IST 2025
Dear Mr. vineet, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for your wonderful feedback. We are pleased to know you enjoyed the food, hospitality, and services, and found our resort to be the perfect place for a honeymoon stay. Your appreciation truly encourages our team to keep delivering memorable experiences. We look forward to welcoming you again soon. Warm regards, Abrar Rasool Manager reservation
Average Stay
coupleGood Stay but too expensive. I booked 5k hotel in Srinagar and this costed me around 12k but not extra facility were there for which we can say value for money. Hospitality was good, room were good and staff is also very good. Only thing is too expensive.
Room: Luxury bedroom with balcony
The Orchard Retreat & Spa has replied on Tue Sep 30 18:57:53 IST 2025
Dear Guest, Greetings from The Orchard Retreat & Spa, Srinagar! Thank you for sharing your feedback. We are pleased to know that you appreciated our hospitality, rooms, and staff service. We truly value your comments regarding pricing, and your suggestions will certainly help us in enhancing the overall guest experience. We hope to have the pleasure of welcoming you again and assuring you of our best services at all times. Warm regards, Abrar Rasool Manager reservation
Calm and Peaceful stay
coupleThe property is very nice. The service and facilities are good. The location is a bit far from the city center. Recommend staying here for a quiet and peaceful time.
Room: Luxury bedroom with balcony
Poor Stay
Not worth for money no buffet we had already booked our dinner also and then they gave us an average meal menu like one veg dish and one chicken dish(no choice of meal for you) their resort was fully vacant still they accommodate us in the least good view room. Nothing to say now what’s happened already happened. Adding to my review that room size was also very short.
Room: Elegant Chalet
Very good
familyReally nice place. Very good service. Rahul is the best, looked after us very nicely. Will definitely suggest
Room: Luxury bedroom with balcony
Srinagar
Srinagar
Srinagar
Gupkar Road
Srinagar
Srinagar
Near Main Gulmarg Market
Pahalgam
Near Main Gulmarg Market
Main Market
Main Market
Pahalgam
Nagbal
Near Main Gulmarg Market
Near Main Gulmarg Market
Near Main Gulmarg Market
Nishat
Nageen Lake
Srinagar
Munawara Abad
Nageen Lake
Srinagar
Srinagar
Nagin Bagh
Srinagar
Srinagar
Srinagar
Srinagar
Nishat
Srinagar
Nishat
Nishat
Srinagar
Nishat
Nishat
Humhama
Nagin Bagh
Munawara Abad
Sonwar Bagh
Hyderpora
Srinagar
Nageen Lake
Humhama
Srinagar
Dal Lake
Hyderpora
