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Review Of Viramma Resort0123401234

Hill Cart Road, Siliguri

    User Rating & Reviews

    • everyone
    • family
    • solo
    2.9
    Average

    42 Ratings, 26 Reviews

    excellent
    17%
    very good
    31%
    average
    12%
    poor
    5%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 4
    • 1
    • 1
    • 4
    • 4
    • 4
    • 5

    Rating Categories

    • Location3.0
    • Cleanliness2.9
    • Room2.6
    • Food2.2
    • Hospitality2.0
    • Value For Money2.7
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the clean pool and the tasty food served at the property. Many mention the friendly and cooperative staff, as well as the peaceful surroundings. However, several reviews point out issues like slow service, poorly maintained rooms, and a lack of proper reception and security. Some guests enjoyed a homely atmosphere, while others faced frustrating experiences with room categories and cleanliness.

    Sort by:

    Positive first
    5.0

    Best place to stay in a peaceful environment

    sreedhar r.couple

    Ambience reception and the food was awsome. The staff was coordial and cooperative . The pool is also clean K

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    bikram a.

    Sure 1. No proper reception facility 2. Any Restaurant orders done, are brought in post 2 hours 3. Only 1 receptionist for the entire resort 4. Security guard is not at all present in the entry gate 5. Too many mosquitoes in the room 6. The telephone doesn't work in any of the room 7. The stay was not at all worth 1K per night also 8. The only thing they maintained was swimming pool, in which we could see only 1 or 2 person in the pool

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    pujan t.family

    We were not given room as per booked we had booked deluxe room but the room looked nothing like ‘deluxe’ a moldy room with no windows which was not occupied for long time it seemed basically a old unused room not fit for stay like a cow shed also break fast was included as per booking they even charged for that i was not expecting this pathetic situation. Moreover i was visiting this place with three senior citizens and a child this made all the more difficult.

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    Good

    anjansri s.family

    Food is excellent. Service is little bit slow. Room spacious. Surroundings scenery good. Location is good.

    Travel Month: Jan 2025

    Room: Premium Room

    4.0

    Good Stay

    arati a.

    We experienced homely stay with good staff. Thanks a lot.

    Travel Month: Apr 2024

    Room: Deluxe Rooms ( Free Swimming Pool Access 9am to 6:00 PM)

    2.0

    Under construction

    mahesh k.loyalty-iconfamily

    Rooms are under construction, no facility is available. I hope hardly any guests stay there. I will not recommended.

    Travel Month: Jun 2023

    Room: Premium Room

    Viramma Resort has replied on Thu Oct 31 19:11:30 IST 2024

    Dear mr patel , we are deeply concerned about your experience at our resort and have undergone a complete renovations of all our amenities and facilities in the last year and look forward to you giving us another opportunity to serve you and update your view of our services. Thank you,

    3.0

    Average Stay

    shilpi k.

    Room are average. I don't like much. Donor

    Travel Month: Jun 2023

    Room: Deluxe Rooms

    Viramma Resort has replied on Thu Oct 31 19:00:04 IST 2024

    thank you for your rating for us. visit again please, hope we will resolve those problem next time.thank you

    1.0

    Terrible Stay

    karma t.loyalty-icon

    1

    Travel Month: May 2023

    Room: Deluxe Rooms

    Viramma Resort has replied on Thu Oct 31 18:57:04 IST 2024

    thank you .visit again .hope next time we will resolve these problem .visit again .

    1.0

    Terrible Stay

    karma t.loyalty-icon

    I will be sharing my review in points-01. The service was very slow and as per their information they have a shortage in staff. 02. They bookings differently. 03. The rooms were not ready when we got there. We had to wait for 30 minutes. We got there at 4:30 pm and had to wait extra 30 minutes. Two of our rooms were ready at around 6 pm. 04. The premium room did not look like a premium one. The deluxe rooms were even worse. Overall this was one of the worst stays.

    Travel Month: May 2023

    Room: Premium Room

    Viramma Resort has replied on Thu Oct 31 18:55:37 IST 2024

    thank you for your valuable suggestion ,hope next time we will resolve these all problem .give us another chance,visit again

    1.0

    Terrible Stay

    soutik s.

    Service was very poor, room category was not according to room price, water of bathroom was not proper working, ac was not working

    Travel Month: May 2023

    Room: Premium Room

    Viramma Resort has replied on Thu Oct 31 18:50:21 IST 2024

    hope next time we will resolv these problem.please visit again .and thanks for your valuable suggestion.

    4.0

    Good Stay

    kiran.

    We had a very comfortable stay at viramma which is set in a pleasant environment of trees and birds away from the noisy bustle of siliguri town. The staff were very friendly and responsive to our needs, the food was tasty and we met the owner who has great plans to develop the resort further in a sustainable way.

    Travel Month: Dec 2022 (4-Night Stay)

    Room: Premium Room

    Viramma Resort has replied on Thu Oct 31 18:48:11 IST 2024

    thank you ,visit again

    3.0

    Average Stay

    atul k.group

    It is kinda situated in a good place as it has connectivity to majority all the nearby tourist places. Hotel staff and environment were pleasant. Sab badhiya hi tha agar subah ki chai ko nazarandaz kaur de toh.

    Travel Month: Nov 2022

    Room: Deluxe Rooms

    Viramma Resort has replied on Thu Oct 31 18:47:09 IST 2024

    thank you for your valuable rating. visit again .

    1.0

    Pathetic place. Old broken and displayed rooms

    chandrakirti r.loyalty-iconfamily

    Pathetic place. Old broken and displayed rooms. No HK person after Sun set. No intercom. Terrible food.

    Travel Month: Dec 2019

    Room: Luxury Room

    Viramma Resort has replied on Thu Dec 09 12:13:33 IST 2021

    Dear mr roy, we are deeply concerned about your experience at our resort and have undergone a complete renovations of all our amenities and facilities in the last year and look forward to you giving us another opportunity to serve you and update your view of our services. Thank you,

    1.0

    Terrible Stay

    braj k.

    Worst of my entire life such bad that it doesn't deserve anything but swimming pool was the only good thing.

    Travel Month: Jul 2018

    Room: Luxury Suite

    1.0

    Poor

    subash.loyalty-iconsolo

    Very poor, no support from MMT customer care also, hotel denied check-in and hotel mentioned they have informed MMT but no one informed me. I had to pay extra to stay, felt very help less. No clue whom to hold responsible but I suffered

    Travel Month: Aug 2017

    Room: Deluxe Ac

    5.0

    Good experience

    subhajit.solo

    Good location. Very clean rooms with modern amenities. Peaceful atmosphere. Food over here is little expensive but good in taste. I have stayed here for one day. It w As overall a good experience. Would like to recommend this to others. Manager here is good and very helpful.

    Travel Month: Jul 2017

    Room: Deluxe Ac

    4.0

    Good Stay

    vikas k.

    Very happy with my stay here. The property suffice to what it promises.

    Travel Month: Jul 2017
    4.0

    Good Stay

    ayushi s.

    I am very happy with this experience. Had no issues at all and also got good breakfast.

    Travel Month: Jul 2017
    1.0

    We come with our family

    ronald.family

    We come with our family from Gujarat, room are OK but service is very slow, more ever staff in Reception is useless they do not know anything, nor specialty of that are nor geographic knowledge. The most important thing all call girls are allowed in this hotel and bad practice is being carried out in this hotel. This hotel is not suitable for family. It can be only used for time pass games. Even my ID card was misplaced by the Reception.

    Travel Month: May 2017

    Room: Deluxe Ac

    2.0

    Excellent hotel and the experience was good

    shazeb.group

    Excellent hotel and the experience was also good. All the facilities are amazing too. We face problems with the MD of the hotel who faces problems in the hotel. Please take some action onto it and MMT will be the worst.

    Travel Month: May 2017 (4-Night Stay)

    Room: Deluxe Ac

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