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Khalpara, Siliguri
61 Ratings, 30 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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ok stay, rooms are ok, no breakfast
denied breakfast even though we had specifically paid for the same. rooms are ok, not that good , has a peculiar door lock so you cant keep light on when youre locking unlocking door
Room: Classic
Terrible Stay
manager behaviour was very disgusting....In 3 days stay I have two time arguments
Room: Classic
Terrible Stay
Horrible stay no breakfast facilities but they charged for breakfast room was small bathroom was stinky no toiletries no dustbin flies mosquitoes everywhere dirty bed sheet comforter and even pillow cases were dirty rude staff behaviour we stayed with a toddler and we ask for hot water but they didn’t provide that in fact there was kettle or water bottle in our room So in short a horrible stay at very worst hotel with rude staff
Room: Classic
No cooperative staffs deputed for guests
Staff at hotels not cooperative.No staff was available to assist for carrying .Also problem in AC cooling for sometime but later rectified.
Room: Classic
Terrible Stay
It was a bad experience. They don’t give you even water. I had to buy water even to have medicine. Very small room, about 72 sq ft with not even minimum facilities in bathroom. There was no hot water, although it was listed as one of the amenities. Over all very bad experience, even though I stayed only for 8 hrs on total.
Room: Saver Single
Location is good. Food service should also be available
Staying was excellent. Food service should also be available.
Room: Deluxe (3X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Mon Aug 26 06:40:28 IST 2019
Thank you for your positive comments, Pijush Machary! Glad to hear that you enjoyed your stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Vishal
Excellent Stay
Very good service. Rooms are well maintained.
Room: Deluxe (3X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Sat Aug 24 06:53:51 IST 2019
Thank you for sharing your genuine comments and rating us positively, Rajib Kamal Nath! We will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, Swarna
Terrible Stay
First of all, there is a problem with bookings of hotels in Siliguri via online mode. You will book the hotel but not surely be able to check in easily. The reason behind this is that if online sites offer you hotels at lower prices than the floor prices (minimum price) of hotels, the difference amount have to be paid to the hotel before you check-in. Other option is that you contact the booking site and they will pay the difference amount on your behalf. Now, we come to the second part- review of hotel. Location- distant from main market/street. Staff/Manager- very rude. Room- congested. Food- not available. Will advise not to stay there.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Mon Aug 19 18:55:02 IST 2019
Hi, Deepak! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit
Excellent Stay
Hotel room good and staff behaviour friendly.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Sun Jul 21 08:00:26 IST 2019
Hi, HARI love RAJ! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Pravin
Hotel information
Hotel clean and clear. Nice hotel Staf.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Mon Jul 08 22:47:18 IST 2019
Hey Amit, we appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon) regards, Sagar
Good budget hotel
The stay was comfortable and everything was great except their room service. There was one room service guy named JAMAI. Please avoid this guy. He does not know how to behave. Overall everything was great about the hotel.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Sat Jul 06 18:30:57 IST 2019
Thank you for your rating and valuable feedback, Shubhom! We've duly noted your feedback and ensure better stay in the future. Regards, Rahul
Homely stay
Homely stay in a peaceful atmosphere
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Fri Jun 07 23:44:28 IST 2019
Hey Diptendra, glad to hear your review. We are so happy that you liked our services. Regards, Sagar
Not great for families to stay with
The rooms were smelly and stinky. Room finished within 2 walls, right where it started. Breakfast was pretty cheap just bread Omlet. Don't judge or believe the pictures shown.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Fri Jun 14 08:01:25 IST 2019
Sincere apologies, Rudraprasad! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Navneet
Room clean very good. But room size very small
Room clean very good. But room size very small. Location very good place easy to find.
Room: Deluxe (3X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Fri Jun 14 08:00:30 IST 2019
Hi, Sir! We re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further.
Great value for money
familyThe property is new and located near NJP Station away from the hustle and bustle of the City still close to the CBD. Fresh and bright rooms with minimal interior. Fabulous deal.
Room: Saver Double
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Thu Jun 13 09:38:34 IST 2019
Dear guest, your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead.
Good Stay
Good not same room but ok nice room nice staff and nothing else.
Room: Saver Double (X)
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Thu Jun 06 15:16:48 IST 2019
Dear guest, thank you for sharing your seamless experience. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.
Ok!
businessIt was ok. Nothing extra ordinary.
Room: Saver Double
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Thu Jun 06 14:35:21 IST 2019
Sincere apologies. We understand that your experience was not up to the expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect.
Good servants
All people in the hotel so friendly. I'll impressed so much. Room is cleaned, all facilities are perfectly given on time.
Room: Saver Double
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Sun Apr 28 09:47:10 IST 2019
Thank you for your positive comments, Ashfaq khan! Glad to hear that you enjoyed your stay with us! Looking forward to making your future experience more delightful. Give us another chance to host you soon) have an awesome day! Regards, Rachit
Good for couples
Restaurant in too far from this hotel
Room: Saver Double
Super Collection O SF Road Siliguri Formerly Jyoti Hotel has replied on Thu Mar 28 14:04:30 IST 2019
Hey Guest, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future.
Bad experience
Bad experience in staying the hotel lodge jyoti.
Washroom is dirty and was room facility are not good.
Room: Classic Room
Siliguri
Pradhan Nagar
Gandhi Road
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Gandhi Road
Ghoom
Chauk Bazaar
Kalimpong Khasmahal
West Point
Mall Road
Kalimpong Khasmahal
Madhya Madarihat
Patiram Jote
Pradhan Nagar
Hakim Para
Hill Cart Road
Khalpara
Hakim Para
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Sevoke Road
Pradhan Nagar
Pradhan Nagar
