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Review Of Hotel Royal City

Pradhan Nagar, Siliguri | 10 minutes walk to Hill Cart Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    107 Ratings, 44 Reviews

    excellent
    36%
    very good
    29%
    average
    14%
    poor
    9%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 4
    • 5
    • 4
    • 5
    • 5
    • 1
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.0
    • Room4.0
    • Food3.4
    • Hospitality4.0
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property boasts a central location, making it easy to access local attractions. Guests appreciate the cleanliness and hygiene of the rooms, along with polite staff. While breakfast received mixed reviews, many enjoyed the food quality overall. However, there are concerns regarding TV functionality and poor staff responses, alongside some complaints about storage odors in rooms.

    Sort by:

    Positive first
    3.0

    Average Stay

    rahul s.business

    Central location, good rooms.But TV not working. Poor response from staff. Storage smell (Like cigarettes) in room. Need to work on this smell. Breakfast was good,Dinner- Thali Veg very cheap quality. R oom service good

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    diksha r.family

    Good location and good hospitality. Property is well maintained, very clean and hygiene. Talking about food, it was good though. And all the staff are very polite. Highly recommended and we will surely visit again.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    • user photos
    5.0

    Excellent Stay

    chinu.family

    Wonderful hotel. So nice. Well maintained. Clean and neat. Location also good. Staffs are well behaved. Food items are fine but the cooking quality can be improved. Moreover the staffs are really very helpful. Overall nice stay with family.

    Travel Month: Oct 2024

    Room: Deluxe Room

    Hotel Royal City has replied on Sun Oct 20 13:22:09 IST 2024

    thank you, visit us again

    5.0

    Very good hotel really love it

    prakash p.couple

    Rooms are spacious lovely staffs and lovely response i will definitely be back to this hotel.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    Hotel Royal City has replied on Sat Jun 15 18:32:14 IST 2024

    Respected Sir, Thank you for your beautiful comments, see again. Prabir Hotel Royal City

    5.0

    Best hotel ever

    soubhik b.business

    Best 3 star hotel really liked the ambience and staffs were very excellent and service is very good.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    Hotel Royal City has replied on Sat Jun 15 18:27:19 IST 2024

    Respected Sir, We are proud for your comments , i thing you are come our hotel very shortly, Thank you so much and stay healthy. Prabir Hotel Royal City

    4.0

    Good Stay

    jogendra.

    Ok

    Travel Month: Jun 2024

    Room: Deluxe Room

    4.0

    Easy to locate and nice food, rooms are beautiful and very nice service f

    venkat m.loyalty-iconfamily

    Hotel royalcity located on main road, easy to locate and food was wonderful nice hotel and the hotel members was very p

    Travel Month: May 2024

    Room: Deluxe Room

    1.0

    bad experience on this hotel staff are not cooperative to solve any issue..

    saikat s.business

    Electricity problem , wifi problem staff r not cooperative for any solution …………………….,,,,,,,,,,,,,,,,,..

    Travel Month: Apr 2024

    Room: Deluxe Room

    4.0

    Good Stay

    asit k.loyalty-iconcouple

    Location is good, near to market. Rooms are clean. One thing that should be improved is breakfast timing. One has to remind them for breakfast at least half an hour earlier. Otherwise, nice stay

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Stay at royal city

    dineshlal s.couple

    An amazing stay with clean and hygienic rooms, service provided by the staff was satisfactory and hospitality was amazing

    Travel Month: Feb 2024

    Room: Deluxe Room

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    4.0

    Comfortable stay at siliguri

    chakpram b.loyalty-iconfamily

    One of the best place to stay in siliguri on every aspects like location, food and amenities including services provided by hotel staff

    Travel Month: Oct 2023

    Room: Super Deluxe Room with Balcony

    3.0

    Property is in good condition and can be improved more.

    naresh y.couple

    During my one-day stay at hotel royal city, i found the overall facilities to be satisfactory. However, i was disappointed to discover torn bed sheets and a missing glass slab in the washroom’s windows. On the bright side, the remaining amenities were in good condition, which added to the overall comfort of the stay.

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Satisfying

    nikitasha b.loyalty-iconfamily

    The location of the hotel was easy to find. The amenities were good too and i was happy about the restaurant being on the 1st floor.

    Travel Month: Jul 2023

    Room: Super Deluxe Room with Balcony

    Hotel Royal City has replied on Mon Sep 11 17:18:07 IST 2023

    We are pleased for your 4 star rating thank you please do visit us again.

    1.0

    This is one of the worst hotel

    tridev g.solo

    Quality and service extremely worst.

    Travel Month: Jun 2023

    Room: Super Deluxe Room with Balcony

    Hotel Royal City has replied on Mon Sep 11 17:21:00 IST 2023

    We are really sorry for your bad experience . If you visit us again we will surely try to provide you with better service.

    5.0

    Excellent Stay

    biplab s.

    We have taken the hotel for our night stay at siliguri in our darjeeling trip. We reached hotel t 10. 30p. M, staffs are present at hotel and they have given all services. They took order for food at such late night and foods were good. Ample space for parking with security deployment. Hotel located at such a point that both road hill cart road and sevok road can be taken easily.

    Travel Month: Jun 2023

    Room: Deluxe Room

    2.0

    Poor stay

    ramesh k.loyalty-iconbusiness

    Door not working, breakfast worst, not worth of tariff, worst stay. Worst stay,

    Travel Month: May 2023

    Room: Semi Suite with Balcony

    5.0

    Over all an excellent experience.

    rajnish k.loyalty-iconfamily

    Had a small stay i. E. 01 night a/with my family at hotel. Had booked 02 deluxe rooms with complimentary breakfast. Room provided was very neat & tidy and ac working properly. The bedding provided was very good. The attached bathroom was also very neat and tidy with provision for hot water also. Had dinner at restaurant on 1st floor and the food was very good& tasty. Morning breakfast too was wholesome and tasty. Over all a very nice and comfortable stay at siliguri in royal city.

    Travel Month: May 2023

    Room: Deluxe Room

    5.0

    Wonderful

    uttam d.family

    Service is good. Good location. Hygienic. Food quality is very good

    Travel Month: Apr 2023

    Room: Super Deluxe Room with Balcony

    4.0

    Service if Hotel Royal City

    naresh y.couple

    The Location of hotel royal city is at main road of champasari and service was great , staff is well professional . I specially appreciate the cleanliness and Privacy of the Hotel room 👍

    Travel Month: Apr 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    gautam.

    Very bad service in hotel

    Travel Month: Mar 2023

    Room: Deluxe Room

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