I had booked a 2 day stay at Tulip village Resort in ooty but the experience was extremely very disappointing.The room was in a terrible condition, there was a foul smell,the bedsheets were stained and the walls were also dirty it looked as if someone had spit on them. The bathroom was unhygienic with a yellowish toilet pot and an unclean bucket that made it impossible to even think of taking a bath, Shockingly,we even found a frog inside the bathroom. When I raised a complaint to the management they offered to change the room but the same issues persisted in the next one as well. Finally,they asked us to take a refund at the last moment which caused a lot of stress and inconvenience.The hotel is very poorly maintained and the entire situation has spoiled our trip completely. The actual conditions of the rooms was nowhere close to what was displayed online. When we raised the they did not take our concerns seriously and failed to provide any proper support. This experience has been highlyI strongly advise others not to book this hotel.