The property features a clean and comfortable ambiance with a cooperative staff, praised for their hospitality. Many guests appreciated the good location, easy accessibility to the metro, and decent food options, although some found it pricey. However, there have been consistent mentions of unprofessional staff and issues with room cleanliness. Guests have also pointed out the limited variety in breakfast and some dissatisfaction with certain amenities and services. Overall, it has its pros and cons based on guest experiences.