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Review Of Hotel Cecil0123401234

College Square, Kolkata | 5 minutes walk to Dharamtala Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    131 Ratings

    excellent
    30%
    very good
    37%
    average
    16%
    poor
    5%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 5
    • 4
    • 5
    • 2
    • 3
    • 4
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness4.0
    • Room3.9
    • Food3.7
    • Hospitality4.5
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property is well-placed in central Kolkata, making it easy to access transport and nearby eateries. Guests appreciate the clean rooms and friendly staff, but many highlight the small room sizes and lack of a lift as downsides. Food options and air-conditioning add to the discomfort for some, while the overall ambiance gets a mixed response.

    Sort by:

    Positive first
    2.0

    Poor Stay

    narendra t.

    Bad service bad staff bad manager

    Travel Month: Apr 2025

    Room: Standard Double Room AC

    3.0

    Normal hotel for a day’s stay

    maheshkumar p.family

    Hotel is in 2nd floor. No lift. Have to carry your luggages. Rooms are normal and very small. After keeping two suitcases no space in room. Had to book this since we had a work in kolkatta university which is near by. Central metro is 8 min walk.

    Travel Month: Dec 2024

    Room: Standard Double Room NON AC

    4.0

    Good Stay

    abhishek g.

    The location is good. The hotel ambience is good. The behaviour of the hotel staff was very good. The room' s condition was very good. Overall a good hotel for a short visit in kolkata in a prime location.

    Travel Month: Aug 2024

    Room: Deluxe Double Room AC

    1.0

    Stat

    shresth g.couple

    Room were not suitable size. Cleanliness and services were an issue. There were neither proper food nor proper flow in tap of bathroom. Also, the ac not worked and were charged 500 extra for the air-conditioner!

    Travel Month: Aug 2024

    Room: Standard Double Room NON AC

    5.0

    Excellent Stay

    ajmal h.couple

    Best for couples. Staffs are good. 3km from sealdah railway station. Nearby family resturant available.

    Travel Month: Aug 2024

    Room: Standard Double Room NON AC

    3.0

    Average Stay

    prabhat k.

    The accommodation provided was in an old congested area. The access to the hotel was through a narrow lane which was not motorable. On top i was told after checking in that for availing air-conditioning i would have to pay an additional charge. This is an unfair business practice. It was a small room with no ventilation. I had told them while checking in that i needed the room for only 4 hours after which i had to catch a train. Yet they charged me extra for air-conditioning. Paying around rs 2500 for four hours is a bit exorbitant

    Travel Month: Jul 2024

    Room: Standard Double Room NON AC

    3.0

    Average Stay

    arun.family

    Average stay, slight costly ambience not good, small rooms, situated in a crowded area. Less food option

    Travel Month: May 2024

    Room: Budget Double

    1.0

    Request you trained all staff and understanding customer need because custom

    jitendra.group

    Staff was not good and not ready to take own responsibility he is not ready to given morning nashta

    Travel Month: Jun 2024

    Room: Budget Double

    1.0

    Don’t ever stay there

    ravi g.loyalty-iconfamily

    Terrible hotel. Very small room. They charged for extra bed and did not provided it. Ac not working properly. They have only 1 and gourd and one staff whose clothes were were white with swat stains. Pathetic service. Had to check out within 5 hours.

    Travel Month: Jun 2024

    Room: Standard Double Room AC

    3.0

    Okay to stay

    siddarth t.business

    Good place to stay but not to business travel standards, you guys need to improve your breakfast timing etc

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe Double Room AC

    2.0

    Staff service not good. Receptionist good. Not given water free of cost.

    md a.group

    Staff service not good. Receptionist good. Not given water free of cost. Roomt condition is good but ac condition not good.

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Standard Double Room

    4.0

    Good Stay

    sanjoy b.family

    The property location is in central kolkata, food is also good. Just two problems are there; #1. No elevator as the property is an old one and very difficult for for persons with breathing problem and # the washroom, although very clean and well maintained, remains wet for a long time. Otherwise, the staff and management are very cordial and helpful.

    Travel Month: Mar 2024

    Room: NON AC STANDARD

    1.0

    Hotel cecil - patheti

    caesar s.business

    Extremely non cooperative staff. Pathetic rooms with no ventilation and poor service. Staff keep sleeping till 8 am with no botheration if someone needs any help in the morning. No one responds in reception.

    Travel Month: Jan 2024

    Room: Budget Double

    1.0

    Terrible Stay

    grant d.

    Now please stop sending me messages

    Travel Month: Dec 2023 (5-Night Stay)

    Room: NON AC STANDARD

    3.0

    Average

    tathagata m.loyalty-iconfamily

    Very small rooms so its not a comfortable stay. Hygiene is good. Staff are good. I will not recommend it.

    Travel Month: Nov 2023

    Room: NON AC STANDARD

    5.0

    Good stay

    aranya.couple

    We book one deluxe room for one day. The room, although small, is nicely decorated. The bed was very comfortable and the bathroom was clean too. Overall a very pleasant stay.

    Travel Month: Apr 2023

    Room: Deluxe Room AC

    Hotel Cecil has replied on Wed Nov 29 17:05:54 IST 2023

    Thank you for reviewing our property. It was our immense pleasure to have been able to host you. We look forward to meeting you again in the future

    4.0

    Good Stay

    manel o.

    4

    Travel Month: Apr 2023

    Room: Standard Double Room

    Hotel Cecil has replied on Wed Nov 29 17:06:12 IST 2023

    Thank you for reviewing our property. It was our immense pleasure to have been able to host you. We look forward to meeting you again in the future

    1.0

    It's a bad choice to stay

    manojit m.couple

    The room was very much small. Bathroom was smelling bad. Complimentary water bottle was only of 200ml. Food quality was average. The only positive point of this hotel is location.

    Travel Month: Mar 2023

    Room: NON AC STANDARD

    1.0

    Terrible Stay

    kishore k.

    We went to check the room first. Our room was at third floor. There was no lift and the staircase was very small. The room was very small and the bathroom was dirty. We did-not stay there, but they refused to refund our money. Very very bad experience, we will never go there again and would not recommend to anyone either.

    Travel Month: Mar 2023

    Room: NON AC STANDARD

    Hotel Cecil has replied on Sat Mar 18 14:12:32 IST 2023

    Sir, we had shown you the room that you had booked only. It is written in our website and everywhere that all our rooms are accessible by stairs only with deep regret we would like to inform you that you had booked it from an o ta. We have cancellation policies in place for such incidences only. We had asked you to mail us that you want cancellation. Without that we cannot cancel your booking. We regret any inconvenience caused regards

    1.0

    Terrible service.

    mrigank r.loyalty-iconsolo

    They stole my bottle of perfume.

    Travel Month: Dec 2022 (4-Night Stay)

    Room: Standard Double Room

    Hotel Cecil has replied on Mon Mar 27 17:07:46 IST 2023

    Sir, we have never faced any issue like this ever. We are sorry for the inconvenience caused you had not informed any thing of this sort while your stay. This is some serious allegations and we will help you if needed. We properly check the rooms once it is checked out. We had not find anything in you room after check out otherwise we would have kept it. We have courier expensive items to guests who had forgotten things in our hotel. We are really sorry for any inconvenience caused regards

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