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Review Of Treebo Orion Sapphire, Beck Bagan0123401234

Elgin, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    339 Ratings, 153 Reviews

    excellent
    33%
    very good
    33%
    average
    19%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 3
    • 2
    • 5
    • 4
    • 5
    • 1
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Food3.8
    • Value For Money3.9
    • Facilities3.7
    • Security4.3

    Sort by:

    Positive first
    5.0

    Excellent Stay

    brajendra s.business

    The hotel staff was very attentive & helpful. The hotel was clean and hygienic. if by any chance I go to Kolkata, I will definitely stay there

    Travel Month: Oct 2025

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Nov 01 14:24:33 IST 2025

    Dear brajendra singh, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    brajendra s.business

    It was nice to stay here. The hotel staff was very attentive & helpful. The hotel was clean and hygienic. if by any chance I go to Kolkata, I will definitely stay there.

    Travel Month: Oct 2025

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Nov 01 14:24:13 IST 2025

    Dear brajendra singh, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    arihant j.solo

    Very nice place to stay, centrally located, with car parking option

    Travel Month: Oct 2025

    Room: Deluxe Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Thu Oct 23 01:34:23 IST 2025

    Dear Arihant Jain, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    hashmit k.solo

    Rooms were neat and well maintained, gave a pleasant vibe throughout the stay.

    Travel Month: Sep 2025

    Room: Deluxe Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Sep 20 14:13:54 IST 2025

    Dear Hashmit Khatri, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating the rooms. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    ananya r.solo

    great Location with beyond the expectation of hospitality. very neat and clean. Foods are also delicious 😋. staffs are very well mannered. Rooms are spacious. The toilets are also very clean.

    Travel Month: Sep 2025

    Room: Deluxe Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Sep 20 14:13:25 IST 2025

    Dear Ananya Rudra, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating various aspects of your stay that you enjoyed. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    pramila.solo

    Finding location was difficult rest everything was good

    Travel Month: Sep 2025

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Sep 20 14:12:40 IST 2025

    Dear pramila periwal, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    paavani k.

    The stay was amazing. Staff was really helpful in everything and additionally the food was great too✨

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sat Aug 16 16:11:28 IST 2025

    Dear Paavani Kalra, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the food. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    prasann k.solo

    nice location, room cleaness was very good ,food quality also good, service very good , staffs are so cooperative. nice location, room cleaness was very good , food quality also good, service very good , staffs are so cooperative. nice location, room cleaness was very good ,food quality also good, service very good , staffs are so cooperative. nice location, room cleaness was very good , food quality also good, service very good , staffs are so cooperative.

    Travel Month: Aug 2025

    Room: Standard Room With Mini Fridge

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    Treebo Orion Sapphire, Beck Bagan has replied on Sat Aug 09 15:08:53 IST 2025

    Dear Prasann Kumar Sahoo, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    leona a.family

    Nice stay.. Location was very prime n things transportation was easy Staff was very polite n helpful. They are always ready to help . Rooms are decent for the price point... Buffet menu is very limited but food was hygienic n tasty.... It was overall a very good experience.. would 100% recommend this place for a plasant stay.

    Travel Month: Apr 2025 (6-Night Stay)

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Sun Apr 13 12:12:46 IST 2025

    Dear Leona Acharya, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We will definitely work towards improving the breakfast experience. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hotels

    4.0

    nice

    piyush n.solo

    Decent Experience , Rooms are Good Facilities are also at par . Within Budget This is a Decent Stay

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room With Mini Fridge

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    Treebo Orion Sapphire, Beck Bagan has replied on Sun Apr 13 12:11:53 IST 2025

    Dear Piyush Nanda, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the rooms and rates. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    2.0

    Poor Stay

    hitesh k.solo

    Damp walls with smelly experience. Pictures don’t convey the gloomy experience. The washrooms were poor in plumbing. I had to change the hotel.

    Travel Month: Mar 2025 (5-Night Stay)

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Thu Apr 03 10:49:32 IST 2025

    Dear Hitesh Kapoor, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    3.0

    BELOW AVERAGE

    rohit p.family

    IT IS AVERAGE HOTEL TO STAY, LOCATION IS PROPER, HYGIENIC LEVELS SHOULD BE MAINTAINED, SERVICE WAS FAST, MORNING BREAKFAST WAS NOT UP TO THE MARK ALSO THEY STARTED BREAKFAST AT 8.15 AM INSTEAD OF 7.30 AM WHICH THEY PROMISED, DISPLAY OF REMOTE OF AC WAS NOT WORKING WHEN I COMPLAINED ABOUT IT LOBBY BOY GAVE AN IRRATIONAL & IRREVELANT RESPONSE AS AC IS ON WHAT WILL YOU DO WITH REMOTE I AGAIN ASKED I WANT TO ADJUST AC SETTINGS LOBBY BOY AGAIN RUDELY GAVE AN UNPROFESSIONAL & IMPERTINENT RESPONSE AS AC IS ON DON'T WORRY ABOUT AC SETTINGS

    Travel Month: Feb 2025

    Room: Standard Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Tue Mar 18 15:22:56 IST 2025

    Dear Guest We value your feedback and sincerely apologize for the aspects that did not meet your expectations. Our team will ensure hygiene standards are maintained. We do admit the delay in breakfast timing, it will be rectified. Looking at your AC remote incident, we assure that necessary actions will be taken to avoid a similar incident. Your comfort is our priority and we will work towards improving. Best Regards, Hotel General Manager, Treebo Trend Orion Sapphire

    4.0

    Good Stay

    hrishikesh c.couple

    It was a nice stay but one complaint in the room the bed should be single king size otherwise everything else was fine the food was also food the location is also prime easy to locate

    Travel Month: Feb 2025

    Room: Deluxe Room With Mini Fridge

    Treebo Orion Sapphire, Beck Bagan has replied on Tue Mar 18 18:03:22 IST 2025

    Dear Guest Thank you for your feedback. We're glad you enjoyed the food and location. We appreciate your suggestion about the bed size and will consider it. Your comfort is our top priority. Best Regards, Hotel General Manager, Treebo Trend Orion Sapphire

    4.0

    stay

    raushan r.couple

    it was amazing here. The staff are very good. for couples the stay is very good and for friends group too

    Travel Month: Dec 2024

    Room: Standard Room

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    Treebo Orion Sapphire, Beck Bagan has replied on Sat Mar 01 13:56:46 IST 2025

    Dear Raushan Raj, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    3.0

    Average Stay

    seema b.loyalty-icon

    Overall stay was good, food was ok, hotel ambiance was good, but they were very fussy about money as i had my son with me, they charged full adult fare for him also. At the time of booking option for 14 yr kid was not there.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Treebo Orion Sapphire, Beck Bagan has replied on Fri Feb 07 15:59:19 IST 2025

    Dear Seema Bhattacharya, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating the hotel ambience. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

    3.0

    Institute of nuroscince s in kolkata stay- institute of nuroscince kolkata

    urmila p.loyalty-iconfamily

    Good but expensive, for 14 yr chid they charged full breakfast ok good for ins patients

    Travel Month: Jan 2025

    Room: Deluxe Room

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    Treebo Orion Sapphire, Beck Bagan has replied on Fri Feb 07 16:00:27 IST 2025

    Dear Urmila Pandey, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We will certainly look into the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    3.0

    Average Stay

    sandeep y.

    Stay was okayish type. Could have been better. Poor hospitality. For 2 days of stay they were providing one litre of complimentary water for 2 people. This was very disappointing. Also the receptionist was also unprofessional, didn’t look like he was into serving the customers.

    Travel Month: Dec 2024

    Room: Standard Room

    Treebo Orion Sapphire, Beck Bagan has replied on Fri Feb 07 16:00:53 IST 2025

    Dear Sandeep Yadav, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    4.0

    Good Stay

    nagarajan v.loyalty-icon

    The stay was good and comfortable. Two single beds joined together was a bit uneasy. The staff was courteous and helpful in every way. Need more options for breakfast. Overall a good stay but definitely there is scope for improvement.

    Travel Month: Dec 2024

    Room: Standard Room

    Treebo Orion Sapphire, Beck Bagan has replied on Sun Dec 29 11:15:46 IST 2024

    Dear Nagarajan V, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating the staff. We will certainly look into the concerns highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again during your future travels. Best Wishes, Treebo Hotels

    1.0

    Very unpleasant stay. Don’t book this hotel

    rahas b.family

    Very bad stay i have ever faced. Booked for 4nights. Left the hotel by staying only 6 hours. Very unpleasant atmosphere. Water not available at bathroom. Nobody care at night. Very unprofessional behaviour of the manager. They are always irresponsible for anything. Nothing in their hand Useless service.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Standard Room

    Treebo Orion Sapphire, Beck Bagan has replied on Sun Dec 29 11:15:00 IST 2024

    Dear Rahas Bihari Pradhan, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels

    3.0

    Average Stay

    lalit k.business

    It’s average hotel, if you ask for anything they don’t response. Example asked for sports channel they took 24 hrs to reply and later said it’s not in pack

    Travel Month: Dec 2024

    Room: Standard Room

    Treebo Orion Sapphire, Beck Bagan has replied on Sun Dec 29 11:17:26 IST 2024

    Dear Lalit Kumar, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

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