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Review Of Townhouse Hill Cart Road Siliguri0123401234

Hill Cart Road, Siliguri | 5 minutes walk to Hong Kong Market

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.1
    Good

    55 Ratings, 17 Reviews

    excellent
    18%
    very good
    25%
    average
    20%
    poor
    18%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 1
    • 4
    • 4
    • 1
    • 3
    • 1
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spacious rooms and convenient location of the property, but many highlight issues with cleanliness, maintenance, and amenities. Complaints about non-working AC, slow housekeeping, and discrepancies between advertised and actual room conditions are common. While some enjoyed a good stay, others found the experience lacking in hygiene and service, leading to mixed reviews overall.

    Sort by:

    Positive first
    3.0

    Average Stay

    deepali s.couple

    no staff available in our visit. overall the stay was good. Bathroom could have been more cleaner. Location wise it's good

    Travel Month: Oct 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    karma w.solo

    In this payment I could have got better hotel and facilities

    Travel Month: Oct 2025

    Room: Saver Single

    3.0

    Average Stay

    sameer c.couple

    It was ok but not as good as expected, Property location is great The room was big and spacious,but poor in terms of amenities, services, cleanliness and hygiene.

    Travel Month: Oct 2025

    Room: Classic

    • user photos
    2.0

    Poor Stay

    ajit k.

    Although everything was fine, the bed and bed sheets were very bad, which was not suitable for sleeping on.

    Travel Month: Sep 2025

    Room: Classic

    1.0

    worst facility. Money goes in vain.

    avijit c.solo

    No wifi. Ac was not working. In phone before booking I told them I will check in at 9am on 21st August and check out at 4am on 22nd August. After I reach there they ask for 500rs extra. which I paid and also they didn't give any bill for that. TV wasn't working. terrible terrible terrible experience.

    Travel Month: Aug 2025

    Room: Saver Single

    4.0

    awesome

    binod k.solo

    excellen room. Ac are working, Bathroom was cline. good condition. everything is good and outstanding but your housekeeping are very slow

    Travel Month: Aug 2025

    Room: Classic

    2.0

    Poor Stay

    amresh.

    The picture in the booking time is different from real room.room is too small. Bugs are on the bed in night.the bed is not comfortable.i asked the owner about room and bed he said we have only this room

    Travel Month: Jun 2025

    Room: Saver Single

    1.0

    Terrible Stay

    shilpi s.business

    so dirty rooms, bed , washroom. AC was not working for the whole night in my room and in my colleague's room AC was so chilled and when we asked for remote they are telling there is no remote we operate it directly so can't increase or decrease the temperature. The overall experience was just horrible. Don't go for it. We strongly recommend not going there.

    Travel Month: May 2025

    Room: Classic

    2.0

    worst experience ever

    anshu.couple

    Hospitality was worst . Bad odour from the toilet . Ac was not working properly. Waste of money . Tv was also not working properly🥲

    Travel Month: May 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Awesome Experience

    debashish c.couple

    Showing the room photo is perfectly same clean and staff behaviour pretty Good Awesome Experience better check in and check out

    Travel Month: May 2025

    Room: Classic

    1.0

    dirtiest ever experience

    khushboo o.solo

    Nothing as shown in picture, dirty rooms, I’m not even sure they know word hygiene. I encountered rate in room. Even cigarettes buds or pan masala stain are not cleaned. Dirtiest ever I saw. When asked to change room they first said no, then shifted me in smaller room.

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    pemala s.

    Only the location is good. The bathroom door was not working, poorly maintained. Not a single bottle of water was provided. Old gross black was there nothing was up to the mark very different from the pictures uploaded.

    Travel Month: May 2025

    Room: Classic

    3.0

    Average Stay

    nitin d.couple

    Room did not meet the standards of the pictures shared. Wifi was not available, the area was not clean, looks like it was going through renovation. No complimentary water, water was chargeable. Amenities mentioned does not match with provided amenities.

    Travel Month: Apr 2025

    Room: Classic

    5.0

    Excellent Stay

    aruna.couple

    A highly recommended hotel! Everything sparkled in cleanliness, was beautifully adorned, and was located right near everything. The breakfast especially was very tasty and filling.

    Travel Month: Apr 2025

    Room: Classic

    4.0

    Good Stay

    subhajit c.

    good & comfortable stay with big space. situated in good location. staff behavior is well. tv, ac, wifi & elevator facilities all are available. overall it was a good stay for me.

    Travel Month: Apr 2025

    Room: Classic

    3.0

    Not a good place, will not recommend

    badi u.solo

    Not clean. No value for money. Very bad food. Regretted booking this place but I had no other option as booked the hotel on MMT and paid the entire money as advance.

    Travel Month: Feb 2020

    Room: Deluxe

    3.0

    Good

    pandu k.solo

    I Am first time stay at this Hotel. Location and accessibility from railway Station. Over all Hotel is good

    Travel Month: Jun 2019

    Room: Deluxe

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