Select CheckIn Date

-

Select CheckOut Date

Select a valid date

September  25
Su
Mo
Tu
We
Th
Fr
Sa
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1

You are booking hotel for more than 30 days

Review Of The Salvation Army RED SHIELD GUEST HOUSE

New Market Area, Kolkata | 3 minutes walk to US Embassy Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    185 Ratings, 94 Reviews

    excellent
    26%
    very good
    26%
    average
    23%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 5
    • 5
    • 4
    • 5
    • 2
    • 3
    • 1
    • 1

    Rating Categories

    • Location4.5
    • Cleanliness3.5
    • Room3.7
    • Value For Money3.4
    • Food3.4
    • Security3.6
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is centrally located, making it super convenient for visiting popular spots like New Market and the Indian Museum. Guests appreciated the friendly and cooperative staff, along with the clean rooms and good breakfast options. However, there are consistent complaints about room cleanliness, small sizes, and inadequate facilities. Some users faced issues with maintenance and service quality, referencing problems like broken amenities and limited food options. Overall, it's a mixed bag of experiences.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    md s.family with 1 kid

    Worst experience I ever spent any hotel

    Travel Month: Jul 2025

    Room: AC Standard Room

    5.0

    very nice and very good staff is fantastic friendly

    vinay v.couple

    Bahut he accha hai location new market k pass hai staff bahut accha hai room very clean and house keeping everytime

    Travel Month: May 2025

    Room: AC Standard Room

    The Salvation Army RED SHIELD GUEST HOUSE has replied on Mon May 26 15:19:32 IST 2025

    Thank You so much sir. Regards Prasanta

    4.0

    Good Stay

    sunil p.family with 1 kid

    staffs behaviour are good.clean property . tourist places are near from this.vehicles are available to take any places

    Travel Month: Apr 2025

    Room: AC Standard Room

    2.0

    Poor Stay

    aditya.

    No blanket given,

    Travel Month: Dec 2024

    Room: Dormitory

    1.0

    pathetic experience, looting and threatening the consumer

    ankur s.solo

    They will tell you different rates for room upgradation at the time of check in and won't ask you for payment at that time. At the time of check out there will be different people, they will tell you different rate. And you are forced to pay as manager has the audacity to even threaten you

    Travel Month: Nov 2024

    Room: Dormitory

    1.0

    Terrible Stay

    imdad h.loyalty-icon

    It was extremely bad experience. Room was not in clean condition, floor was not sanitised, bed shh-ed was filled with so many human hair. Led tube light was hanging, ac was not functioning properly.

    Travel Month: Oct 2024

    Room: AC Standard Room

    • user photos
    • user photos
    4.0

    Good Stay

    neha.loyalty-icon

    It was a nice experience, the staff was cooperative

    Travel Month: Sep 2024

    Room: AC Family Room

    • user photos
    1.0

    Terrible Stay

    milan g.

    terrible

    Travel Month: Jun 2024

    Room: Dormitory

    2.0

    Poor Stay

    dilshad g.

    There were 15 beds in the hall without a storage option. The washroom and toilets were dirty and very compact in size, blanket and bedsheets were not cleaned. It is not worth staying here.

    Travel Month: Feb 2024

    Room: Dormitory

    4.0

    Good stay

    sridhar s.solo

    Budget friendly, polite staff, very well connected. What else can one ask for? every time my first preference is this hotel only.

    Travel Month: Feb 2024

    Room: Dormitory

    1.0

    Terrible Stay

    rohit u.business

    Room quality and bathroom condition very poor. Telephone, gijer etc electronic machine not working and ac is not working properly. Manager management not up to the mark

    Travel Month: Feb 2024

    Room: A.c. standard Room

    4.0

    Good Stay

    bishar h.

    It was good stay, clean room, good breakfast and good location.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: NON AC ROOM

    4.0

    Good Stay

    pawan t.business

    Every thing is good. Staff behaviour is very good. Bedsheet and pillow covers are clean. But they give only one towel for two persons.

    Travel Month: Dec 2023

    Room: NON AC ROOM

    1.0

    Never stay

    bikesh m.loyalty-iconbusiness

    Rooms are pathetic. Forget about room service and in room dining. They ask you to check out by 11 am.

    Travel Month: Jul 2023

    Room: NON AC ROOM

    2.0

    Poor service

    himansu n.solo

    I wanted to share my disappointment with the service i received during my recent stay at your hotel. Unfortunately, i encountered several instances of poor service that greatly impacted my experience.

    Travel Month: Jun 2023

    Room: Dormitory

    2.0

    Too high price wrt size of room and quality of food

    aritra s.business

    The size of the room is too small. Lunch served in plastic plate and seems to be procured from footpath dhaba. Dinner seems to be procured through swiggy zomato. Early request to serve breakfast didn't work and have to forego breakfast which was already paid. Tv was not recharged till 10:00 pm. And hence was not working throughout the day. Only thing is the floor of room and bathroom was clean.

    Travel Month: Apr 2023

    Room: A.c. standard Room

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Comments

    khan l.family

    Need to room decoration improvements. Also bed.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Triple Room Ac.

    3.0

    Quite price

    sidharth s.loyalty-iconsolo

    The rooms are quite small but price was high & they provide only 1 lt. Water per day.

    Travel Month: Apr 2023

    Room: A.c. standard Room

    2.0

    Property located at new market

    rajeeba l.business

    Nice stay but room is having little space

    Travel Month: Feb 2023

    Room: A.c. standard Room

    3.0

    Average Stay

    alphonsa a.family

    Propert says non-smoking but smoke in the window shield is still there. Very poor room service. Tv was not recharged and have to put in a complaint 3 times before it was recharged. Ambience is good close to market good parking space. Rooms are small to fit in 3 people as we made a booking we requested for early check in but was denied and after waiting for few hours they offered a room for 1800 rs for 2 hours which was a rip off when we arrived early they said no rooms available for the while week and completed booked out. Comementsry water we to ask them couple of times before they could provide one. Over all the room services was very poor i would have gone bad but just for the location and parking i give average

    Travel Month: Jan 2023

    Room: NON AC ROOM

    Areas in Kolkata

    Reviews of other Kolkata Hotels

    Show More

    Five Star Properties in Kolkata

    New Town

    East Kolkata Township

    JW Marriott Hotel Kolkata

    0 1 2 3 4 0 1 2 3 4

    ₹ 10,000

    Per Night

    Tangra

    New Town

    Top Searched hotels nearby Kolkata

    The Rajbari Bawali

    0 1 2 3 0 1 2 3 4

    ₹ 8,438

    Per Night

    Raypur

    Uluberia

    Hotel Sonar Bangla, Taki

    0 1 2 3 0 1 2 3 4

    ₹ 5,950

    Per Night

    Taki

    Orphuli

    Dulki

    Roychak

    HOTEL EXPRESS INN

    0 1 2 3 0 1 2 3 4

    ₹ 3,429

    Per Night

    Dhulagori

    Basirat

    Other Properties In Kolkata

    Jimmy GuestHouse

    0 -1 0 1 2 3 4

    ₹ 2,130

    Per Night

    New Market Area

    Ashraya Residency

    0 -1 0 1 2 3 4

    ₹ 1,584

    Per Night

    New Town

    Sonali Guest House

    0 -1 0 1 2 3 4

    ₹ 840

    Per Night

    New Market Area

    Chorus Inn

    0 -1 0 1 2 3 4

    ₹ 2,250

    Per Night

    New Town

    Park Victoria Hotel

    0 -1 0 1 2 3 4

    ₹ 2,085

    Per Night

    New Market Area

    HOTEL ICHAMATI

    0 -1 0 1 2 3 4

    ₹ 3,420

    Per Night

    New Market Area

    Kasba

    ELGIN SUITES

    0 -1 0 1 2 3 4

    ₹ 2,100

    Per Night

    Bhowanipore

    Astana Inn

    0 -1 0 1 2 3 4

    ₹ 1,283

    Per Night

    Salt Lake City

    Sonar Bangla Guest House

    0 -1 0 1 2 3 4

    ₹ 2,159

    Per Night

    New Market Area

    Similar Star Rating Hotel in Kolkata

    KIRITI GUEST HOUSE

    0 -1 0 1 2 3 4

    ₹ 1,700

    Per Night

    South Dum Dum

    Appayan Residency

    0 -1 0 1 2 3 4

    ₹ 1,600

    Per Night

    Salt Lake City

    Dreamy Sunrise

    0 -1 0 1 2 3 4

    ₹ 1,799

    Per Night

    Salt Lake City

    Hotel Golden Aafreen

    0 -1 0 1 2 3 4

    ₹ 6,000

    Per Night

    Park Circus

    Relax Inn

    0 -1 0 1 2 3 4

    ₹ 898

    Per Night

    Salt Lake City

    Aaradhya Homes

    0 -1 0 1 2 3 4

    ₹ 9,128

    Per Night

    Deshbandhu Nagar

    Estello Guest House

    0 -1 0 1 2 3 4

    ₹ 1,520

    Per Night

    New Town

    Sushama Guest House

    0 -1 0 1 2 3 4

    ₹ 990

    Per Night

    Salt Lake City

    Similar Property Type in Kolkata

    SHRISTI HEIGHT

    0 -1 0 1 2 3 4

    ₹ 1,439

    Per Night

    New Town

    Eco Corporate Inn

    0 -1 0 1 2 3 4

    ₹ 1,386

    Per Night

    Deshbandhu Nagar

    MADINA GUEST HOUSE

    0 -1 0 1 2 3 4

    ₹ 1,500

    Per Night

    Metiabruz

    Saanti Vilas

    0 -1 0 1 2 3 4

    ₹ 3,581

    Per Night

    Kalighat

    SWARN HOTEL

    0 -1 0 1 2 3 4

    ₹ 2,760

    Per Night

    New Market Area

    New Market Area

    SHOVASHRAY GUEST HOUSE

    0 -1 0 1 2 3 4

    ₹ 1,344

    Per Night

    Shyambazar

    Ashraya Residency

    0 -1 0 1 2 3 4

    ₹ 1,584

    Per Night

    New Town

    Diamond Guest House

    0 -1 0 1 2 3 4

    ₹ 2,650

    Per Night

    Mominpore

    HOTEL ICHAMATI

    0 -1 0 1 2 3 4

    ₹ 3,420

    Per Night

    New Market Area