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Review Of Basera Guest House

Gariahat, Kolkata | 3 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    932 Ratings, 519 Reviews

    excellent
    41%
    very good
    37%
    average
    13%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 4
    • 4
    • 5
    • 4
    • 4
    • 3
    • 5

    Rating Categories

    • Location4.5
    • Cleanliness4.1
    • Room3.9
    • Value For Money4.1
    • Food3.8
    • Security4.2
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Location is fantastic, very close to Gariahat market and transport.
    • Clean and well-maintained rooms, ensuring a comfortable stay.
    • Staff are polite, helpful, and provide good service.
    • Budget-friendly with easy access to nearby eateries.
    Read more

    Sort by:

    Positive first
    2.0

    Not good experience

    mistry r.solo

    There was no hot water for bath n even ac was working properly.even there was mosquitoes in the room

    Travel Month: Nov 2025

    Room: Premium Deluxe Room

    1.0

    worst experience ever koi book mat

    ravi a.business

    receptionist she insulted my guest. meri meri gf ko thode der k liye andar nhi aane di .. allow nhi ki,kyuki wo ladki thi, ek city se dushre city jata hi hai apni freind apni gf se milne to hotel guest house book krta hu hai stay kr liye to kya gf ya friend nhi ayegi milne thoda der rehne ,kyu ??? why ye service hai ye customer ka experience khrab Krna hua soch ke allow nhi ki guest ko uncomfortable feel krwaya hai insult kiya hai ,.khud receptionist ladki ho kar dushre ke bare me aise soch rakhti hai. property details me clearly mention Kiya hai couples are allowed and local ids kya soch kr aisa behave ki wo ladki train chhut gya 3:50 wala vande Bharat isliye, station nhi ja paya isliye emergency me book kiya ye guest house, 5 baj gya tha begal me meri gf thi to maine bula liye ki thoda der rhuga order kr ke kha lunga kuch sath me 1 ghanta rahegi fir chal jayegi ,. receptionist ne allow nhi Kiya kuch smjh nhi aya ,kaisi baat kr rhi hai ladki hai allow nhi kr skte ,.kyu bhai ? khud ke sath koi aise behave krega tb smjh ayega

    Travel Month: Nov 2025

    Room: Premium Deluxe Room

    4.0

    nice

    utkarsh j.couple

    very nice

    Travel Month: Mar 2025

    Room: Ac Room

    4.0

    Good Stay

    sohail k.couple

    The rooms were nice and clean. But the entrance lacked cleanliness since some construction work was going on. Space is compact.

    Travel Month: Nov 2025

    Room: Premium Deluxe Room

    5.0

    Excellent Stay

    sagnik.couple

    Had a stay for my friend's birthday. Lovely rooms , lovely ambience, the personnels were so warm and well behaved. Had a very beautiful time, strongly recommending to everybody

    Travel Month: Oct 2025

    Room: Premium Deluxe Room

    5.0

    Best of Staycation in Kolkata, Golpark

    soumyendu d.couple

    location too good. service excellent.. All amenities worked perfectly. baser location too good. service excellent.. All amenities worked perfectly. basera

    Travel Month: Sep 2025

    Room: Ac Room

    5.0

    Excellent Stay

    anubhab d.couple

    it was good for couple just before booking consult them they will assist you well

    Travel Month: Sep 2025

    Room: Premium Deluxe Room

    3.0

    Average Stay

    arnab c.

    In terms of cleanliness it should be progress lot..bed,chair,windows others are not clean at all.

    Travel Month: Sep 2025

    Room: Super Deluxe

    1.0

    poor room

    anirban.couple

    The Deluxe room was small and dirty. while ordering food, they took the payment at that time only, not at the checkout time. They couldn't satisfy us, and they couldn't wait for the money.

    Travel Month: Sep 2025

    Room: Ac Room

    5.0

    stay

    kunal r.couple

    economical and decent place. right above the main road which makes our travel easy to any location as cabs are available all the time

    Travel Month: Sep 2025

    Room: Ac Room

    5.0

    Excellent Stay

    sourav s.

    Food quality is very good and fresh food delived, located in very good place

    Travel Month: Aug 2025

    Room: Non Ac Room

    4.0

    General review

    mrityunjaya d.family

    Good and cooperative staff. Overall satisfied. Food provided from outside

    Travel Month: Jul 2025

    Room: Non Ac Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Well maintained, nice location property near to Gariahat Market eateries

    aritra s.family

    Property very well maintained staff is well mannered breakfast served was hot

    Travel Month: Jun 2025

    Room: Ac Room

    4.0

    Good Stay

    surojit s.couple

    New & clean room. Attendance is also polite & helpful. Easy check in process.

    Travel Month: Jun 2025

    Room: Premium Deluxe Room

    4.0

    Good Stay

    chiranjit r.

    Room was clean and the staff was very polite and cooperative

    Travel Month: Jun 2025

    Room: Ac Room

    3.0

    Average Stay

    md s.

    Ok

    Travel Month: Jun 2025

    Room: Ac Room

    3.0

    Clean property, but rooms are very small and feel congested. good service.

    vijayan t.couple

    The property was under renovation. Initially we were offered a room on the lower floor which was not renovated. It was clean but everything was old. Then we were offered a room on the top floor for an upgrade. The standard rooms are small and not much space to walk around. They have a small closet and the washrooms are also small. Service wise they are quick and prompt.

    Travel Month: May 2025 (3-Night Stay)

    Room: Ac Room

    5.0

    excellent ser

    riyazkhan p.couple

    The recipient, Abhishek, demonstrated excellent communication skills. He explained each detail very clearly, which made my stay on the premises smooth and without any disturbances.

    Travel Month: May 2025

    Room: Premium Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    good

    hilal b.couple

    Good 💯

    Travel Month: Mar 2025

    Room: Non Ac Room

    Basera Guest House has replied on Sat May 10 19:11:03 IST 2025

    Thank you for your feedback

    3.0

    Shabby building

    abdul w.solo

    The building is very old and run down, the staff are cooperative. Breakfast service only after 8.30. The only positive side of this place is the location.

    Travel Month: Apr 2025

    Room: Ac Room

    Basera Guest House has replied on Tue Apr 29 18:48:54 IST 2025

    Really very sorry for the inconvenience.We always try to keep our valuable guests happy

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