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You are booking hotel for more than 30 days

Review Of Basera Guest House

Gariahat, Kolkata | 7 minutes walk to Gariahat Market, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.0
    Very Good

    920 Ratings, 513 Reviews

    excellent
    41%
    very good
    37%
    average
    13%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 1
    • 5
    • 1
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.5
    • Cleanliness4.1
    • Room3.9
    • Value For Money4.1
    • Food3.8
    • Security4.2
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    Reviews Summary

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    The property is known for its fantastic location, being close to Gariahat Market and surrounded by numerous eateries, making it a convenient base for travelers. Guests appreciate the polite and helpful staff, ensuring a pleasant stay. The rooms, though sometimes on the smaller side, are generally clean and well-maintained. Value for money is a recurring highlight, with many mentioning the comfortable atmosphere. Despite some feedback about room service being slow or inconsistent, overall guest experiences reflect hospitality and good service.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    anubhab d.couple

    it was good for couple just before booking consult them they will assist you well

    Travel Month: Sep 2025

    Room: Premium Deluxe Room

    3.0

    Average Stay

    arnab c.

    In terms of cleanliness it should be progress lot..bed,chair,windows others are not clean at all.

    Travel Month: Sep 2025

    Room: Super Deluxe

    1.0

    poor room

    anirban.couple

    The Deluxe room was small and dirty. while ordering food, they took the payment at that time only, not at the checkout time. They couldn't satisfy us, and they couldn't wait for the money.

    Travel Month: Sep 2025

    Room: Ac Room

    5.0

    stay

    kunal r.couple

    economical and decent place. right above the main road which makes our travel easy to any location as cabs are available all the time

    Travel Month: Sep 2025

    Room: Ac Room

    5.0

    Excellent Stay

    sourav s.

    Food quality is very good and fresh food delived, located in very good place

    Travel Month: Aug 2025

    Room: Non Ac Room

    4.0

    General review

    mrityunjaya d.family

    Good and cooperative staff. Overall satisfied. Food provided from outside

    Travel Month: Jul 2025

    Room: Non Ac Room

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    4.0

    Well maintained, nice location property near to Gariahat Market eateries

    aritra s.family

    Property very well maintained staff is well mannered breakfast served was hot

    Travel Month: Jun 2025

    Room: Ac Room

    4.0

    Good Stay

    surojit s.couple

    New & clean room. Attendance is also polite & helpful. Easy check in process.

    Travel Month: Jun 2025

    Room: Premium Deluxe Room

    4.0

    Good Stay

    chiranjit r.

    Room was clean and the staff was very polite and cooperative

    Travel Month: Jun 2025

    Room: Ac Room

    3.0

    Average Stay

    md s.

    Ok

    Travel Month: Jun 2025

    Room: Ac Room

    3.0

    Clean property, but rooms are very small and feel congested. good service.

    vijayan t.couple

    The property was under renovation. Initially we were offered a room on the lower floor which was not renovated. It was clean but everything was old. Then we were offered a room on the top floor for an upgrade. The standard rooms are small and not much space to walk around. They have a small closet and the washrooms are also small. Service wise they are quick and prompt.

    Travel Month: May 2025 (3-Night Stay)

    Room: Ac Room

    5.0

    excellent ser

    riyazkhan p.couple

    The recipient, Abhishek, demonstrated excellent communication skills. He explained each detail very clearly, which made my stay on the premises smooth and without any disturbances.

    Travel Month: May 2025

    Room: Premium Deluxe Room

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    4.0

    good

    hilal b.couple

    Good 💯

    Travel Month: Mar 2025

    Room: Non Ac Room

    Basera Guest House has replied on Sat May 10 19:11:03 IST 2025

    Thank you for your feedback

    3.0

    Shabby building

    abdul w.solo

    The building is very old and run down, the staff are cooperative. Breakfast service only after 8.30. The only positive side of this place is the location.

    Travel Month: Apr 2025

    Room: Ac Room

    Basera Guest House has replied on Tue Apr 29 18:48:54 IST 2025

    Really very sorry for the inconvenience.We always try to keep our valuable guests happy

    4.0

    Polite staf

    subhransu d.couple

    very polite and helpful staff, nice location , Value for money, they have two sets of room at present Premium and general.

    Travel Month: Apr 2025 (8-Night Stay)

    Room: Non Ac Room

    Basera Guest House

    Glad to hear that you enjoyed your stay.We always keep guest satisfaction as our sole priority.

    3.0

    Average Stay

    soumya h.

    ok

    Travel Month: Apr 2025

    Room: Non Ac Room

    Basera Guest House

    I hope everything was okay as we received a three star review.We always keep guest satisfaction as our sole priority.

    3.0

    Average Stay

    abhinav s.

    Guest house was good but room service was very poor specially bed sheet change and also water bottle also lift was not working properly otherwise good

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Single Ac Room

    Basera Guest House

    Really very sorry for the inconveniences.We keep guest satisfaction as our sole priority.Your feedback helps us to serve you in a better way

    4.0

    good experience

    reshmi n.couple

    The manager and the attendants were very welcoming. They were very helpful. The breakfast was good too .

    Travel Month: Mar 2025

    Room: Non Ac Room

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    Basera Guest House has replied on Sat Apr 05 16:22:28 IST 2025

    Thank you glad to hear you enjoyed your stay at Basera

    5.0

    Well Room

    pritam p.couple

    Good Rooms , staffs are good and location is also good , bathroom is good. But room is a little bit small

    Travel Month: Jan 2025

    Room: Non Ac Room

    Basera Guest House has replied on Sat Apr 05 16:23:20 IST 2025

    Thank you for taking the time to share your valuable feedback with us

    3.0

    Good enough

    md s.couple

    Everything was not quit good room was not well decorated ác remote not working properly Tv was broken

    Travel Month: Feb 2025

    Room: Non Ac Room

    • user photos
    • user photos
    • user photos

    Basera Guest House has replied on Sat Apr 05 16:28:26 IST 2025

    Really very sorry to hear your experience was not good.We would have shifted you to another room or would have checked the ac remote but televisions are all in proper working condition and there is no breakage

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