Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Andheri West, Mumbai | 1.2 km drive to Kokilaben Dhirubhai Ambani Hospital
944 Ratings
Last 10 Customer Ratings (Latest First)
Sort by:
Terrible Stay
After 11 pm there is no house keeping or room service available. What kinda hotel is this?? Just pathetic. Don’t even try.
Room: Executive Room
The Empresa Hotel has replied on Tue Oct 28 13:34:04 IST 2025
Dear Mr. Prateek, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointment and regret that your experience did not meet your expectations. We would like to clarify that our housekeeping services are available 24 hours to assist guests with any immediate requirements. However, our room service operates until 11:00 PM, as per our current policy. We understand how this may have caused inconvenience, and we truly appreciate your comments, which help us identify areas for improvement. We hope you will consider giving us another opportunity to serve you and provide a more seamless experience in the future. Warm regards, Vikas Yadav Duty Manager
pathetic room experience .
the air conditioner was not working inspite of numerous complaints , the reception manager was also of no help . finally after much deliberation and efforts was shifted to a new room which was downgrade of the previous room .
Room: Executive Room
The Empresa Hotel has replied on Tue Oct 28 13:31:32 IST 2025
Dear Mr. Ashish, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the air conditioning and for the delay in resolving the issue. It’s disappointing to learn that our service did not meet your expectations, and we regret that your room change was not to your satisfaction. Please be assured that we have addressed this matter with our team to ensure such situations are handled more efficiently in the future. We truly value your feedback, as it helps us improve our guest experience. We hope you will give us another opportunity to serve you better during your next visit. Warm regards, Vikas Yadav Duty Manager
Excellent Stay
excellent property courteous staff amazing spa good food great ambience
Room: Deluxe Room
The Empresa Hotel has replied on Tue Oct 28 13:30:02 IST 2025
Dear Mr. Niraj, Thank you so much for sharing your wonderful feedback. We’re delighted to know that you enjoyed your stay and appreciated our property, staff, spa, cuisine, and ambience. Your kind words truly motivate our team to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another memorable visit. Warm regards, Vikas Yadav Duty Manager
Average Stay
non-smoking hotel , so that I will not recommend my friends, it's 4 star hotel and must have a smoking room.
Room: Executive Room
The Empresa Hotel
Dear Ms. Simran, Thank you for sharing your feedback. We truly appreciate your comments and regret that our non-smoking policy did not meet your expectations. Please allow us to clarify that while our property is a non-smoking hotel in line with our commitment to providing a comfortable environment for all guests, we do offer a designated smoking room on-site for the convenience of our guests who smoke. We hope this helps accommodate your needs in future stays, and we would be grateful for the opportunity to welcome you or your friends again. Warm regards, Vikas Yadav Duty Manager The Empresa Hotel, Mumbai
Terrible Stay
(1) WiFi was not there And need to keep asking for wifi (2) not even a single guest is allowed in room ((3) food was not at all good
Room: Executive Room
The Empresa Hotel has replied on Mon Oct 06 12:36:24 IST 2025
Dear Guest, Thank you for sharing your feedback with us. We truly value your input, and I would like to address the points you've raised: 1. WiFi Issue: We sincerely apologize for the inconvenience caused due to the WiFi. Please rest assured that we are actively working to resolve the issue and ensure that this does not impact your stay further. 2. Visitor Policy: As outlined in our hotel’s house rules, we are unable to allow visitors in guest rooms. However, we welcome you to meet your guests in the lobby or in our restaurant, where they can join you during the designated meal times. 3. Food Quality: We're sorry to hear that the food did not meet your expectations. Your comments have been noted, and we will certainly pass them along to our management team for further review. We aim to continually improve, and your feedback is invaluable in this process. Once again, we appreciate your understanding and patience. Should you have any further concerns, please don't hesitate to reach out. Thanks and Regards The Empresa Hotel, Mumbai.
Good Stay
Very nice stay and food , service staff is helpful ,food services are late but quality very nice taste is good thank you
Room: Deluxe Room
The Empresa Hotel has replied on Mon Oct 06 12:37:48 IST 2025
Dear Ms. Meenakshi, Thank you so much for your kind words! We're thrilled to hear that you had a very nice stay with us and enjoyed the food. It's great to know that our staff was helpful and that the quality of the food met your expectations. We also appreciate your valuable feedback regarding the food service timing. Please rest assured that we are working on improving this aspect to ensure a smoother experience for our future guests. We hope to welcome you back soon, and if there’s anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm Regards The Empresa Hotel, Mumbai.
Poor Stay
the room was small and not clean. the curtains were very dirty. the mattress was a spring mattress and terrible
Room: Deluxe Room
The Empresa Hotel has replied on Mon Oct 06 12:42:03 IST 2025
Dear Mr. Biswajit, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We are concerned to hear that the room was not up to standard, and we deeply regret that the cleanliness and condition of the curtains and mattress did not provide you with the comfort you deserve. Please be assured that we take this feedback seriously and will be addressing these issues with our housekeeping and maintenance teams to ensure that our rooms are in better condition moving forward. We truly appreciate your comments, as they help us identify areas where we can improve. Should you choose to stay with us again, we would be happy to ensure you have a more pleasant experience. Thank you once again for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, The Empresa Hotel, Mumbai.
Amazing Property in the middle of the city
The hotel is placed in the middle of the city with well maintained architecture and quality rooms, and hotel staff was extremely supportive in all the manners.
Room: Executive Twin
The Empresa Hotel has replied on Tue Sep 23 17:08:32 IST 2025
Mr. Vishal Shah, Thank you so much for your kind words and positive feedback. We are delighted to know that you enjoyed your stay with us and appreciated our central location, well-maintained architecture, quality rooms, and the support provided by our staff. Your satisfaction is our top priority, and such encouraging feedback truly motivates our team to continue delivering excellent service. We look forward to welcoming you back to The Empresa Hotel, Mumbai in the near future. Thanks and regards, The Empresa Hotel, Mumbai
Excellent Stay
excellent hotel location and very courteous staff. If staying Andheri side then this is full value of money.
Room: Executive Room
The Empresa Hotel has replied on Tue Sep 23 17:13:09 IST 2025
Dear Mr. Munish, Thank you for your wonderful feedback! We’re delighted to hear that you found our location convenient and our staff courteous. It's always a pleasure to know that our guests find value in their stay, especially when visiting the Andheri side. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. Looking forward to welcoming you back soon! Thanks and regards, The Empresa Hotel, Mumbai
Good Stay
Good Property For Business Purpose centralized and easy to access
Room: Deluxe Room
The Empresa Hotel has replied on Tue Sep 23 13:00:26 IST 2025
Dear Mr. Gagan, Thank you for your wonderful feedback! We’re glad to hear that our property was well-suited for your business needs and that our central location made it convenient for you. We always aim to provide a comfortable and accessible environment for our guests, and it’s great to know we succeeded in doing so for you. We look forward to welcoming you again to The Empresa Hotel! Thanks and regards, The Empresa Hotel
Excellent Stay
Great Location Neat & Clean Room Great Ambience,Hotel Staff Including Security All Are Co-operative Well Maintained & Decent Property
Room: Deluxe Room
The Empresa Hotel has replied on Tue Sep 23 12:56:57 IST 2025
Dear Mr. Vardan Panchal, Thank you so much for your kind words and positive feedback! We are delighted to hear that you enjoyed our location, the cleanliness of our rooms, and the overall ambiance. It's wonderful to know that our team, including security, made your stay even more comfortable. We truly appreciate your recognition of our efforts to maintain a well-kept and welcoming property. We look forward to welcoming you back to The Empresa Hotel soon! Thanks and regards, The Empresa Hotel
Good Stay
Stay and Food was very good and services were also very good. Location is good. However, parking facility is not available.
Room: Executive Room
The Empresa Hotel has replied on Thu Jul 10 19:38:44 IST 2025
Dear Mr. Vikas, Thank you for sharing your feedback. We are delighted to know that you enjoyed your stay, found the food and services satisfactory, and appreciated our location. Your kind words truly encourage our team to continue delivering great guest experiences. We also take note of your comment regarding the parking facility. We understand the inconvenience this may have caused and sincerely apologize. Please be assured that we are actively exploring solutions to improve this aspect of our service. We hope to welcome you back soon. Warm regards, Team The Empresa Hotel
Good Stay
Had a pleasant time staying at the property with my daughters. Food, amenities, room size everything was on point. Good experience.
Room: Executive Room
The Empresa Hotel has replied on Wed Aug 06 21:18:22 IST 2025
Dear Mrs. Kaur, Thank you so much for your kind words! We are delighted to hear that you and your daughters had a pleasant stay and enjoyed the food, amenities, and room size. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another great experience. Warm regards, Team The Empresa Hotel
Average Stay
A business hotel where Wi-Fi just doesn’t work….
Room: Executive Room
The Empresa Hotel has replied on Wed Aug 06 21:21:02 IST 2025
Dear Mr. Amitabh, Thank you for sharing your feedback. We are sorry to hear about the inconvenience you faced with the Wi-Fi during your stay. We would like to clarify that our Wi-Fi service is designed to work within guest rooms only. For security reasons, the connection is restricted and may not work properly once a guest moves to the lobby or other common areas. We apologize for any trouble this may have caused during your stay and appreciate your understanding. Your feedback is important, and we will certainly look into ways to improve the experience for our business travelers. Warm regards, Team The Empresa Hotel
Terrible Stay
The Empress Hotel is the type of property where owners take pains to make it look great, provide facilities and try and make it stand out. Forgetting that an experience is had not just with the facilities but also with the way the staff behaves with guests. On this count itself I will rate it Zero. I had a foreign national as a guest for whom I booked online. The staff and reception was “Absolutely un-accomadating” and bereft of common sense. We wanted to extend the stay of the guest by a week. They refused to take our credit card or cash (we gave both options) to extend it. They were adamant that we book online, with me repeatedly telling them over the phone, that my connection was bad due to rain and I was unable to do it online. I suggested, that they take the cash from the Veteran Times of India Journalist there, with our guest also requested to manage, they just wouldn’t budge. Company policy. !!! Their company policy is, they cannot take, cash, credit or debit card to extend a stay. If a foreigner is stuck there, to hell with him. And what to say of the net and WiFi connection for the guests. Below Par. Never sending any of our companies or sister concern organisations fo this place ever again. Lack of decision making skills, finding ways to resolve issues, understanding concerns, having standard soft skills, all missing in unfortunately most reception and management staff who we interacted with. So we transferred our guests after the first day to a nearby hotel. 7 Days, Who’s loss is it ? When names are ruined, it dosent take even good looking places to fail and collapse. Perhaps a lesson, Empreda owners will learn a hard way some day. Over all a seriously bad stay and not worth the money.
Room: Deluxe Room
The Empresa Hotel
Dear Mr. Dixit, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn about the experience you and your guest encountered during your stay. While we are glad you appreciated the look and facilities of the property, it is clear that the service and handling of your situation did not meet expectations — and for that, we sincerely apologize. We understand how frustrating it must have been when our team was unable to assist with the extension process due to our current booking and payment protocols. However, the discomfort and inconvenience caused — especially in light of the weather conditions and the guest being a foreign national — should have been handled with more flexibility, empathy, and better communication. Please be assured that your comments have been taken seriously and are being reviewed with the concerned departments to ensure such situations are addressed more thoughtfully in the future. We hope you will reconsider in the future and give us a chance to offer a more seamless and respectful experience, should your travels or business bring you or your associates our way again. Warm Regards Team The Empresa Hotel
Good location and rooms
very good rooms. neat and clean. good staff. location was also superb. food was also good. overall good experience
Room: Executive Room
The Empresa Hotel has replied on Thu Jun 19 20:36:53 IST 2025
Dear Mr. Tulsyan, Thank you so much for your kind words! We're delighted to hear that you enjoyed our clean and comfortable rooms, friendly staff, convenient location, and delicious food. It's wonderful to know that your overall experience was a positive one. We truly appreciate your feedback and look forward to welcoming you again soon! Warm regards, Team The Empresa Hotel
Excellent Stay
Location wise is great which is near to malls and shopping areas. You will find a lot of food options outside the hotel in case you need to try local food. inhouse restaurant is very good and has hygiene and tasty food.
Room: Executive Room
The Empresa Hotel has replied on Sun Jun 15 16:07:58 IST 2025
Dear Mr. Bala, Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent stay and enjoyed our location, as well as the food options both inside and outside the hotel. Your kind words about our in-house restaurant and hygiene standards mean a lot to us. We look forward to welcoming you back on your next visit! Warm regards, Viren Gandhi
Excellent Stay
I had a wonderful stay at the EMPRESA! The rooms were spotless and well-maintained, and the staff was incredibly helpful and attentive. The pool area was a great place to relax, and the breakfast was delicious and plentiful. The hotel's location was perfect for exploring the city, and it was easy to walk to many of the attractions. I highly recommend this hotel to anyone visiting MUMBAI."
Room: Deluxe Room
The Empresa Hotel has replied on Sun Jun 15 16:09:09 IST 2025
Dear Mr. Vishwraj, Thank you so much for your fantastic review! We are delighted to hear that you had a wonderful stay at EMPRESA. It’s great to know you enjoyed our spotless rooms, attentive staff, and the relaxing pool area. We also appreciate your kind words about our breakfast and the convenient location. Your recommendation truly means a lot to us, and we can’t wait to welcome you back on your next visit to Mumbai! Warm regards, Viren Gandhi
Good Stay
The location was good. Rooms were clean but very small Food was average. Overall an ok experience
Room: Deluxe Room
The Empresa Hotel has replied on Sun Apr 27 14:36:15 IST 2025
Dear Mr. Sashi Ravikumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your kind words about our location and the cleanliness of our rooms. We apologize that the size of the Deluxe room did not meet your expectations. Please note that the Deluxe category is our base room type, and while it is cozy and functional, we do offer more spacious options. For a larger room experience during your next stay, we recommend reserving one of our Executive rooms, which offer more space and additional amenities for your comfort. We hope to welcome you back soon and provide you with an even better experience. Best regards, Viren Gandhi
Excellent Stay
businessIt's easy to find, and looks good. But the surprise is in the room. it's not less than a 5 star in terms of aesthetics, and facilities. it's certainly smaller, but really, so what? the washroom is clean and modern, there's a separate cubicle for your luggage and the service and staff are easily 5 star level.
Room: Deluxe Room
The Empresa Hotel
Dear Mr. Rashid Raza, Thank you so much for choosing to stay with us and for sharing such a wonderful review! We're thrilled to hear that you found our location easy to find and that you were impressed by the aesthetics and facilities of the room. It’s great to know that you appreciated the modern and clean washroom, as well as the convenience of the separate luggage cubicle. We're especially grateful for your kind words about our service and staff – we always strive to provide a 5-star experience for all our guests. We hope to have the pleasure of welcoming you back in the future, and we look forward to making your next stay just as memorable! Warm regards, Viren Gandhi
Juhu
Andheri East
Juhu
Madh
Juhu
Colaba
Deulwadi
Khandpe
Varasoli
Deulwadi
Karjat
Mushet
Wada
Near Akshi Beach
Karjat
Karjat
Andheri East
Bandra Kurla Complex
Vile Parle
Sakinaka
Andheri East
Andheri East
Vile Parle
Malad
Malad
Andheri East
Ghatkopar West
Andheri West
Kurla West
Kurla West
Colaba
Sakinaka
Chembur
South Mumbai
Andheri East
Andheri East
