I booked this resort through MMT after seeing some beautiful pictures online and at a seemingly reasonable price. Naturally, I had high expectations. While the outdoors and exterior of the resort were impressive, things took a sharp turn for the worse once I checked in.
The room condition was terrible. The AC made a constant humming noise, and the interiors looked like those of a cheap lodge. The room wasn’t clean or well-maintained at all. I requested a room change, which the staff agreed to, but unfortunately, even after seeing multiple rooms (Standard, Deluxe, and Deluxe Suites), they were all in similarly dilapidated condition.
To make matters worse, I accidentally left a pair of shirts in the first room. When I went back to retrieve them, they were missing. I repeatedly contacted housekeeping and the lost-and-found desk, but they simply denied having found anything. Extremely unprofessional and disappointing.
Another misleading aspect was the WiFi. The listing on MMT claimed free WiFi, but it was only available in the lobby and reception area—not in the rooms, which was a letdown.
In hindsight, trying to save a little money by booking this hotel turned out to be a regrettable decision. I would strongly advise against booking this resort. The reality is far from what's shown online.