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Review Of Super Townhouse Oak Hotel Lake View Royal Near Science City0123401234

Tangra, Kolkata

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    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    2.2
    Average

    88 Ratings, 37 Reviews

    excellent
    7%
    very good
    16%
    average
    10%
    poor
    27%
    bad
    40%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 3
    • 1
    • 4
    • 3
    • 1
    • 1
    • 1

    Rating Categories

    • Location2.7
    • Cleanliness3.0
    • Food1.3
    • Value For Money2.2
    • Facilities1.8
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    Reviews Summary

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    The property features a good location but is marred by consistent cleanliness issues and unprofessional staff behavior. Guests mention a stark contrast between advertised room features and actual conditions, with many reporting stained bedsheets and unkempt bathrooms. Breakfast promises often go unfulfilled, leading to additional expenses for weary visitors. Despite some positive mentions of room comfort, the overwhelming consensus highlights poor service and significant disappointment. It's evident that improvements are urgently needed in maintenance and guest relations.

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