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You are booking hotel for more than 30 days

Review Of Hotel Presidency Inn0123401234

New Market Area, Kolkata | 2 minutes walk to US Embassy Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.2
    Good

    355 Ratings, 108 Reviews

    excellent
    22%
    very good
    25%
    average
    24%
    poor
    15%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 4
    • 1
    • 4
    • 1
    • 4
    • 1
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.1
    • Food3.5
    • Value For Money3.1
    • Facilities2.4
    • Child Friendliness3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is well-located near transport facilities and attractions, making it convenient for guests. While some found the staff helpful and food decent, numerous reviews highlighted significant cleanliness issues, with smelly rooms and dirty bathrooms being common complaints. Room sizes are generally small, and maintenance appears lacking. Despite some positive experiences, many guests were dissatisfied, citing poor hygiene and inadequate amenities. Overall, it's a mixed bag of service quality and comfort.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    rajdeepsinh c.

    Because the issue is my friend is local and the local perople not allowed and the staff directly say us to talk the make my trip and u like it

    Travel Month: Sep 2025

    Room: PREMIUM DELUXE AC ROOM

    Hotel Presidency Inn has replied on Tue Sep 23 22:32:47 IST 2025

    Good evening sir Sorry to tell you, yes your friend is LOCAL ID (KOLKATA) AND FRIEND YOU HAVE " SHE" SHE IS LOCALITE We all waiting for your next visit When you do the reservation please follow the rules and regulations, every thing is written

    1.0

    Terrible Stay

    anil l.

    Service was very bad.....money minded and room was soo dirty......

    Travel Month: Sep 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Tue Sep 23 22:41:48 IST 2025

    Before our check in time 12NOON, we allot rooms to MMT 2HRS, You come to check-IN @ 8AM?? Still we give you room @9.45PM before our aggrement written in MMT reservation portal rules and regulations We all waiting for your reservation

    1.0

    Not good

    salim.solo

    AC sound too high , toilets are dirty, bed sheets sperm stains on bedsheet and peelo cover, hotel resturant is lazy

    Travel Month: Sep 2025

    Room: DELUXE AC ROOM

    4.0

    Good Stay

    sebakanta b.

    Good

    Travel Month: Sep 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Mon Sep 22 16:55:07 IST 2025

    thank you for your review we all waiting for your next visit

    5.0

    Excellent Stay

    peter l.solo

    It’s a great place to stay in Siliguri with spacious rooms and all amenities, spic and span , the only problem was WIFI which was not available in the room and when I called reception the guy told me go to the door and you will get the connection , after spending so much to make a hotel things like these which hardly cost anything to put an extra router would have been better but it’s penny wise pound foolish otherwise no complaints.

    Travel Month: Sep 2025

    Room: SUITE ROOM with chargeable Mini Fridge

    Hotel Presidency Inn has replied on Sun Sep 14 14:36:28 IST 2025

    Thanks for your review air we all waiting for your next visit

    4.0

    Good

    husain j.family

    Overall it was good to stay well located cleanliness was ok not so good staff is good restaurant i 10 out pf 10

    Travel Month: Sep 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Sun Sep 14 14:37:39 IST 2025

    Thanks for your review,we all waiting for your next visit

    1.0

    Terrible Stay

    pratham s.couple

    Very dirty and smelly . only I know how i have survived there . Kindly suggest them to keep the room clean .

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    • user photos
    2.0

    Poor Stay

    shobham p.family

    The rooms are very bad. The room that we booked was a premium room but they provided a very small room. After that they changed the room. The room that we stayed had bed bugs, Intercom was not working properly, no wifi and the bathroom was too small. A terrible experience in staying at Presidency inn.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: PREMIUM DELUXE AC ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sahil p.

    The food was pathetic, location was hotel was average no proper working shower no proper ventilation of the room

    Travel Month: Aug 2025 (5-Night Stay)

    Room: DELUXE AC ROOM

    5.0

    perfect stay rooms

    priya p.solo

    room was clean, spacious,staff were active and well behaved .In house food was authentic and hygienic

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Tue Sep 02 13:53:14 IST 2025

    Thank you for your review, we all waiting for your next visit

    5.0

    Excellent Stay

    suraj.group

    MakeMyTrip is the best platform for booking hotels in any places.Hotel provided by MakeMyTrip is always affordable and clean. Booking from MakeMyTrip is a good experience. I hope MakeMyTrip will continue to provide similar and Best services in the future. Best Wishes and Thank you 🙏

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Mon Sep 01 12:32:31 IST 2025

    thanks for your review, we all waiting for your next visit

    1.0

    Terrible Stay

    tanmay.

    Property was good but sum stuff was very Rude nd behavior issues . Room was not upto the Marked as I booked Duplex Room but it was not looking like Duplex.. Food was excellent as it's feel like home made food

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    1.0

    Terrible Stay

    sk c.

    The room has foul smell, AC filter was choked and have dust. Bedsheets was dirty and have multiple stain spots. Bathroom taps were leaking and shower was not working at all. Hotel should work on cleanliness amd maintainance part. Not at all recommended.

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    1.0

    Terrible Stay

    subrata b.family with 1 kid

    I was not satisfied with my stay at Hotel Presidency Inn. The room was not properly cleaned, and the space felt too cramped to be comfortable. In addition, the room service was unresponsive and below expectations. Overall, I found the experience disappointing and would not recommend this property.

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    2.0

    Poor Stay

    soumyajit r.

    1. Congested room 2. ⁠Damp smell everywhere 3. ⁠dirty bathroom 4. ⁠noisy ac

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    4.0

    Good Stay

    bikash n.solo

    nice place to stay...the food of this hotel was awesome.... bedsheet and towels should be little more clean....and room service telephone should repair...and rest all are good hygiene and well mainti nice place to stay...the food of this hotel was awesome.... bedsheet and towels should be little more clean....and room service telephone should repair...and rest all are good hygiene and well maintained

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    Hotel Presidency Inn has replied on Mon Aug 25 13:01:08 IST 2025

    thanks sir, we all waiting for your next visit. your suggestion would be implemented

    3.0

    Average Stay

    s m.

    Although the hotel is categorized as 3-star, it has failed to maintain the expected standards of cleanliness and quality. The level of service and hygiene usually associated with a 3-star hotel is not present here.”

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    1.0

    Terrible Stay

    sukant k.family

    Smelly old rooms, seepage on walls, water leakage from AC, leakage from Flush in washroom, room and bathroom is not clean but they charged more for a room. Bed bugs were there which resulted in skin rashes.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: PREMIUM DELUXE AC ROOM

    • user photos
    1.0

    worst ex

    pusparaj m.solo

    the room doesn't even worth of 500 rupees. very unhygienic, the towels were 10 years old. washroom waterlogging. stinking smell throughout

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM

    1.0

    worst experience of my life in hotel presedency inn i give 0star for this

    rajan k.family with 1 kid

    Worst room condition like 0 star worst experience of my life hotel in bad condition interior small washroom no clean bed i give zero star

    Travel Month: Aug 2025

    Room: PREMIUM DELUXE AC ROOM

    • user photos
    • user photos

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