I was very disappointed as upon arrival , I was shocked to find the hotel was locked and inaccessible, despite having a confirmed booking. This caused significant inconvenience and frustration, as I was left without accommodation after making prior arrangements. They don’t have any staff working there and nobody was picking up calls when I tried calling them
I request an immediate explanation for this situation and an appropriate resolution. This should not cause any trouble to any guests.. requesting MMT to delist such fraudsters who are making money with fake reviews and wrong information.