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Gangtok, Gangtok
1035 Ratings, 714 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Summit Norling offers a peaceful retreat nestled in nature, ideal for those looking to escape the hustle of city life. Guests rave about the friendly staff and excellent food, especially the breakfast. The property features spacious rooms with beautiful views, a charming waterfall, and a lovely garden area. Though a bit far from MG Road, the serene atmosphere and cozy accommodations make it worth the distance. Overall, it’s an excellent choice for families and couples seeking relaxation.
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Average Stay
Below average extremely oily food with very limited options , people are nice though!
Room: Chalet with Private Balcony
nice stay
nice & pleasent stay........it's search through make my trip site . food is good 👍 rooms are too clean
Room: Chalet with Private Balcony
Good Lo
Good location and great view from the room. The staff was really courteous and helpful. The food was also good.
Room: King Executive View Room with Balcony and Sofa Cum Bed
Excellent Stay
Everything was excellent . Its resort , so far from MG road. To go MG road you have to hire taxi which is costly. But you can take share taxi from out side hotel.
Room: King Executive View Room with Balcony and Sofa Cum Bed
Peaceful resort away from city ce
this is a good peaceful resort but around 5 kms away from MG Marg which takes approx 20 mins drive. We stayed in the King Executive view room with the Balcony which is located in a new building. The room is good & spacious but one cannot sit at balcony due to lots of flying insects . We booked a buffet dinner but were given ala carte with limited choice. Buffet Breakfast was good but with limited choice. Reception & Staff services were average. Improvement required in Room services, There should be some arrangements of light snacks with Tea in the evening. Extra curricular activities are limited considering as a resort.
Room: King Executive View Room with Balcony and Sofa Cum Bed
Poor Stay
Food we have ordered is notgood and staff is not coperative
Room: Executive Twin View Room|Family Room with Private Balcony
Summit Norling Resort & Spa has replied on Tue Jun 24 11:34:15 IST 2025
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced with the food quality and staff cooperation. This is certainly not the experience we strive to offer our guests. Your concerns have been noted and will be addressed with the respective teams to ensure improvements in service and food standards. Regards, Summit Team
Good Stay
Resort is very beautiful, rooms are good. Only concern is the distance from the main town . It is very far from the main mkt like mg road. Otherwise its very good. Food is also ok type, they should give local dance and theme for the guest
Room: Chalet with Private Balcony
Summit Norling Resort & Spa has replied on Tue Jun 24 11:38:18 IST 2025
Thank you for your valuable feedback. We’re delighted to know that you liked the resort and rooms. Your suggestion regarding local dance and theme activities is truly appreciated and will be shared with the team for future planning. We also acknowledge your concern about the distance from the main town and understand the inconvenience it may have caused. We look forward to welcoming you again with an enhanced experience. Regards, Summit Team
Summit Norling Review-location is little off bit but worth staying
Stay at Summit Norling was very pleasant and refreshing. Hotel staff and particularly Kitchen staff were very cordial and helpful.
Room: Family Room with Private Balcony
Summit Norling Resort & Spa has replied on Tue Jun 24 11:39:52 IST 2025
Thank you for sharing your wonderful feedback. We're glad to hear that your stay at Summit Norling was pleasant and refreshing. It's especially heartening to know that our kitchen staff and hotel team made your experience even more enjoyable with their warm hospitality. We look forward to welcoming you again for another delightful stay. Regards, Summit Team
Poor Stay
Food is not good at all. There is limited choices n repeated menu. Staff is polite but facilities are limited. Location of property is not good.
Room: King Executive Room
Summit Norling Resort & Spa has replied on Tue Jun 24 11:40:33 IST 2025
Thank you for taking the time to share your feedback. While we're pleased to know you found our staff polite, we sincerely regret that the food variety, facilities, and location did not meet your expectations. Your comments are valuable and have been noted for review and improvement. We hope to have the opportunity to serve you better in the future. Regards, Summit Team
not a good stay
This property is located in outskirts and the staff service is slow more over no mountain view from your room and the breakfast is not so amazing
Room: King Executive View Room with Balcony and Sofa Cum Bed
Summit Norling Resort & Spa has replied on Tue Jun 24 11:41:11 IST 2025
Thank you for your feedback. We're glad you chose to stay with us, though we're sorry to hear that the location, service speed, room view, and breakfast didn't meet your expectations. We truly value your insights and will work on addressing these concerns to enhance the overall guest experience. Regards, Summit Team
Poor Stay
Staff behaviour and attitude excellent. Room was good too. But food was not upto the mark. Last time we visited 3 yrs back, we loved the place and food. The items were also freshly cooked. Im sorry to say that this time it had lost its charm. Food was tasteless and undercooked.
Room: Executive Twin View Room
Summit Norling Resort & Spa has replied on Mon May 26 13:37:47 IST 2025
Thank you for your valuable feedback. We’re glad to know you appreciated the staff's behaviour and the comfort of the room. However, we're truly sorry that the food did not meet your expectations this time, especially after a previously pleasant experience. Your comments regarding taste and preparation have been noted and shared with our kitchen team to ensure immediate improvement. We hope to have the opportunity to restore your trust in us on your next visit. Regards, Summit Team.
good place highly recommended for a comfortable stay
it was pleasant stay and the hospitality was good food was nice and overall ambience was excellent and pleasant
Room: Deluxe Room with Private Balcony
Summit Norling Resort & Spa has replied on Fri May 23 11:00:36 IST 2025
Thank you for your kind words! We're glad to hear you had a pleasant stay and enjoyed the hospitality, food, and overall ambiance. We hope to welcome you again soon. Regards, Summit Team.
A wonderful trip of Gangtok
I got the property through make my trip. Location is good, sightseeing places are near by. Food is tasty. Staff members are well behaved & supportive. Overall ambience & ambience is amazing. Even, one of the hotel manager provided me his laptop for my personal work.
Room: Deluxe Room with Private Balcony
Summit Norling Resort & Spa
Thank you for your wonderful feedback! We're delighted to know that you enjoyed the location, tasty food, and warm hospitality from our team. It’s great to hear that our manager went the extra mile to assist you—your satisfaction means a lot to us.
good location and spacious rooms
amazing place .. nice balcony .. good food .. good location . service was good too . we had an amazing experience
Room: Deluxe Room with Private Balcony|Premium Room with Private Balcony
Summit Norling Resort & Spa
Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience and enjoyed the balcony, food, location, and service. It's always our goal to provide our guests with a memorable stay. We hope to welcome you back soon for another fantastic visit!
Bad
Not good room quality is very poor bad very bad very very bad scary not good electricity problem
Room: Deluxe Room with Private Balcony
Summit Norling Resort & Spa has replied on Tue Feb 18 15:06:22 IST 2025
Thank you for sharing your experience. We're sorry to hear that your stay did not meet expectations. Your feedback is valuable, and we will address these concerns to improve our service.
Excellent Stay
5
Room: Deluxe Room with Private Balcony
Summit Norling Resort & Spa has replied on Wed Feb 12 12:56:02 IST 2025
Thank you for your wonderful 5-star review! 🌟 We're thrilled to hear that you had an excellent stay. Your satisfaction means the world to us, and we can't wait to welcome you back for another amazing experience. 😊💙
Didn't like it
coupleIt was an underwhelming experience. The most premium rooms - chalet has old interior, unclean balcony with bad view and bad food
Room: Chalet with Private Balcony
Summit Norling Resort & Spa has replied on Wed Feb 05 11:41:57 IST 2025
We regret to hear that your experience did not meet expectations. Your feedback regarding the chalet’s interior, balcony cleanliness, and food quality is important to us, and we sincerely apologize for any inconvenience caused. We strive to provide the best experience for our guests, and we will address these concerns with our team to ensure improvements. If there’s anything we can do to make it up to you, please feel free to reach out to us directly
Excellent Stay
Property is in inside area. I mean the area is not in the city. But it's has a very familiar and friendly environment. Truly good if you see budgeted property
Room: Family Room with Private Balcony
Summit Norling Resort & Spa has replied on Tue Jan 21 18:24:25 IST 2025
Thank you for sharing your experience! We're happy to hear you had an excellent stay and appreciated the familiar and friendly environment of the property. While it's located a bit away from the city, we're glad it provided you with a comfortable and budget-friendly experience. We look forward to welcoming you back in the future!
Excellent summi
familyThe location is away from gangtok main city - worked for me. Food is very tasty the staff deserve special mention. They are so helpful and friendly.
Room: Family Room with Private Balcony
Summit Norling Resort & Spa has replied on Wed Feb 05 11:42:54 IST 2025
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Summit. It’s great to know that the location suited your preference and that you found our food tasty. Our staff takes pride in providing warm and helpful service, and your kind words will surely motivate them. We look forward to welcoming you again for another memorable stay.
Good Stay
The hotel is far from key places, making it less convenient for exploring. Room views are unremarkable, and the accommodations feel old and rundown. A recurring issue with electricity disconnections (d. C) marred the experience during my 4-day stay. On the positive side, service was prompt, and the food tasted good. Overall, the stay was average, with notable areas needing improvement. No
Room: Premium Room with Private Balcony
Summit Norling Resort & Spa has replied on Wed Feb 05 11:43:54 IST 2025
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you faced during your stay. We understand that the location may not have been ideal for your travel plans, and we regret that the room views and facilities did not meet your expectations. Regarding the electricity issues, we acknowledge the concern and will work towards improving backup solutions to avoid disruptions. On a positive note, we are glad that you found our service prompt and enjoyed the food. Your feedback is invaluable in helping us enhance the guest experience. We hope to have the opportunity to welcome you again and provide a better stay.
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