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Review Of DENZONG REGENCY HOTELS & RESORTS0123401234

Sungava, Gangtok | 2.1 km drive to MG Marg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    210 Ratings, 127 Reviews

    excellent
    61%
    very good
    25%
    average
    10%
    poor
    2%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4

    Rating Categories

    • Hospitality4.0
    • Facilities3.7
    • Food4.2
    • Room4.0
    • Cleanliness4.4
    • Value For Money3.8
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    Reviews Summary

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    Denzong Regency boasts an unbeatable location near M.G. Marg, offering stunning views of the majestic Kanchenjunga. Guests rave about the spacious, clean rooms and the courteous staff who go the extra mile for comfort. The property features a beautiful outdoor dining area and also has a casino for entertainment. Many enjoyed the breakfast variety, while in-room dining options received praise as well. With its blend of luxury and homely charm, it's a delightful spot for families or solo travelers!

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    Positive first
    3.0

    Average Stay

    gaurav m.family with 1 kid

    Room was nice, but a bit worn. Pool was very dirty. Refused to upgrade to better view despite hotel being almost empty. Service and welcome good. Food so so. Room was nice, but a bit worn. Pool was very dirty. Refused to upgrade to better view despite hotel being almost empty. Service and welcome good. Food so so.

    Travel Month: Jul 2025

    Room: Heritage Deluxe

    5.0

    Excellent Stay

    nitin p.business

    wonderful experience. lovely location. staff is very nice. food is good. may be I visit again in last week of July.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Heritage Deluxe

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    1.0

    Terrible Stay

    rudra s.family

    The resort was decent but staff at reception were not helpful. it was a great stay.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Heritage Deluxe

    5.0

    Good to Sta

    nitin j.family with 3 kids

    Very good stay. Very good location. Staff behaviour is so good. Food is also good. Staff is very cooperative.

    Travel Month: Jun 2025

    Room: Heritage Deluxe

    5.0

    ⭐️⭐️⭐️⭐️⭐️ Outstanding Stay – Truly Family Friendly!

    aman m.family with 1 kid

    I stayed at this hotel with my one-year-old baby, and believe me, the experience was absolutely wonderful. What touched me the most was how they offered complimentary food for my baby every single time – without even asking. That kind of thoughtful hospitality is rare to find! The staff was incredibly polite, helpful, and attentive. The rooms were spotless, and the service was top-class throughout our stay. They made sure we were comfortable in every possible way, and treated us more like family than guests. If you’re traveling with a baby or small kids, I highly recommend this hotel. It’s not just family-friendly – it’s family-caring. I’d definitely love to come back again. Thank you for making our stay so special!

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Club Room

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    5.0

    Excellent Stay

    garima g.family with 3 kids

    Beautiful property, Casino was awesome, Kids room had Ps5, buffet was tasty

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Heritage Deluxe

    2.0

    Poor Stay

    rishi g.family with 2 kids

    Location was excellent .. food was sub standard with absolutely no clue of authenticity and method of preparation .

    Travel Month: May 2025

    Room: Club Room

    4.0

    Good Stay

    vaishali g.

    The hotel is located close to MG road. The rooms are quite nice and spacious. Breakfast spread is decent. It also has a casino inside. Due to rains , the swimming pool was closed which was a disappointment. The spa and sauna is under renovation too. Ideally these things should be informed prior. Overall, it was a comfortable stay.

    Travel Month: May 2025

    Room: Heritage Deluxe

    5.0

    Excellent Stay

    biswarup r.family

    It was a very nice experience staying at Denzong. The staff was very friendly and welcoming. Food was delicious. Would highly recommend it if you are planning for a family stay at Gangtok.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Heritage Deluxe

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    4.0

    Good Stay

    amit s.family with 1 kid

    Propertys food location and facilities are good but the play of commision for providing taxi cab from the hoteal staff without any invoice

    Travel Month: Apr 2025

    Room: Heritage Deluxe

    4.0

    Great Stay, But Food Needs Improvement

    naveen m.family

    Denzong Regency offers a great stay with clean, well-maintained rooms that match the advertised photos, a beautiful balcony view, and a convenient location. The staff is courteous and helpful. However, the dining experience falls short—the buffet food is average, with repetitive desserts, limited fruit options, overcooked pasta, and subpar vegetables. To enjoy better meals, skip the buffet and try the à la carte options instead. The hotel would benefit from hiring a more skilled chef to improve its food quality.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Club Room

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    5.0

    Gangtok trip

    anil k.family

    Stayed in two Heritage Deluxe rooms for 4 nights/5 days. Big thanks to MakeMyTrip for giving us a great package! The hotel is in a prime location, very close to M.G. Market. Breakfast was excellent with lots of variety. Dinner (à la carte, not part of the package) was a bit disappointing – food and service need improvement. Housekeeping was excellent and the staff was very polite and helpful. Some amenities like the gym and spa were not functional due to renovation. Overall, a pleasant stay – with a few tweaks, it could be even better. Keep it up!

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Heritage Deluxe

    5.0

    Experience

    lakshmi n.family with 2 kids

    The staff are very polite and helpful. great property and good food. Best property to stay in Gangtok

    Travel Month: Mar 2025

    Room: Heritage Deluxe

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    5.0

    comfortable stay in a prime location

    sheel i.couple

    The hotel's location was excellent, and my stay was very comfortable. The room was neat and clean. From the reception to the dining area, the staff, including housekeeping, were well-trained, polite, and had a positive attitude. The quality of the food was good, with a great variety available. I am sure that if I or my family and friends visit again, I will recommend this hotel to them.

    Travel Month: Mar 2025

    Room: Heritage Deluxe

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    5.0

    It is worth staying at Denzong

    soumyajit p.family

    Hotel Denzong Regency is an excellent place to stay at Gangtok. The facilities are remarkable here. Would love to stay here again.

    Travel Month: Mar 2025

    Room: Heritage Deluxe

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    5.0

    Excellent Stay

    soumyajit p.

    Hotel Denzong Regency is an excellent place to stay at Gangtok. The facilities are remarkable here. Would love to stay here again.

    Travel Month: Mar 2025

    Room: Heritage Deluxe

    4.0

    Good experience but needs improvement with Foo

    siddharth s.couple

    Location- 5/5 It is near raj bhavan forest colony at a premium location Cleanliness and hygiene- 5/5 Staff- 4/5 Property is picturesque and well maintained.. Staff is courteous and welcoming. Rooms are spacy neat and well designed.. Gives you a premium feel with a great mountain view. We had room on the 3rd floor hence the view was really great. Swimming pool is also available but without option for heated water... Food- 2.5/5 Service was prompt but food taste was not upto the mark... Have good options in buffet but variety and taste was missing... Can do a lot better

    Travel Month: Mar 2025

    Room: Club Room

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    5.0

    Excellent Stay

    rishabh t.couple

    property's location - 5/5 food - breakfast- 5/5 in room dining - 4/5 24 hour availability of Chinese items was feather on cap hospitality of hotel staff - 5/5

    Travel Month: Mar 2025

    Room: Club Room

    5.0

    Excellent Stay

    varun m.family

    Stunning property. Large well done up room with a balcony with beautiful views of the Kanchenjunga . Excellent service by the entire staff . Great food. Will stay there again for sure

    Travel Month: Mar 2025 (5-Night Stay)

    Room: Heritage Deluxe

    5.0

    Excellent Stay

    saikat b.family with 1 kid

    Very nice comfortable room with an amazing view of the MT. Kanchenjunga peak from the balcony. That's a scene you can see the first thing you wake up! The staff was super helpful, friendly and kind. All of them made sure that our toddler had the food she wanted.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Club Room

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