The property boasts a prime location near Bagdogra Airport and is easily accessible from major roads. Guests have highlighted the friendly staff and cooperative service, making for a pleasant stay. However, cleanliness is a repeated concern, with many reviews noting issues like dirty rooms and inadequate bathroom hygiene. While the room sizes are considered okay for budget travellers, the lack of food service and recurring maintenance issues, especially with AC and amenities, have been points of contention.