Review Of Shenbaga Hotel & Convention Centre

Shenbaga Hotel & Convention Centre

Thank you for sharing your feedback, Prasanna. We're glad you enjoyed the breakfast—it's one of the highlights we aim to get right. We appreciate your comments about the room and photo discrepancies; we'll look into the image representation to ensure better accuracy. Your input helps us improve, and we hope to offer you a more satisfying experience next time. Warm Regards, Front Office Manager.

Shenbaga Hotel & Convention Centre has replied on Tue Sep 09 08:54:15 IST 2025

Dear Ms. Anuhya Kotamareddi, Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know that you found the location convenient, and we truly appreciate your honest comments regarding maintenance and food quality. Your observations are important to us, and we’ve shared them with the respective teams to ensure improvements are made where needed. We’re committed to enhancing our guest experience and hope to have the opportunity to welcome you again with noticeable upgrades. Warm regards, Front Office Manager

Shenbaga Hotel & Convention Centre has replied on Tue Sep 09 08:52:17 IST 2025

Dear Mr. Shoukat Ali, Thank you for sharing your feedback and bringing this to our attention. We’re truly sorry to hear that the Tandoori dish did not meet your expectations. Your comments regarding taste and quality have been shared with our culinary team for immediate review, and we will take corrective steps to ensure such concerns are addressed moving forward. We appreciate your honesty and the opportunity to improve. We hope to welcome you again and provide a more satisfying dining experience. Warm Regards, Front Office Manager

Shenbaga Hotel & Convention Centre has replied on Thu Aug 28 12:29:41 IST 2025

Dear Guest, Thank you for your kind words and thoughtful feedback! We’re thrilled to hear that you enjoyed your stay, especially our breakfast offerings and restaurant menu. It’s wonderful to know that our cleanliness standards and team hospitality made a positive impression on you. Your appreciation truly motivates us to keep delivering memorable experiences. We look forward to welcoming you back soon! Warm regards, Front office Manager

Shenbaga Hotel & Convention Centre has replied on Thu Aug 28 12:30:45 IST 2025

Dear Guest, Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed the comfort of your room, the attentive housekeeping, and our restaurant offerings. It’s also great to know that our ample parking space added to your convenience. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, Front Office Manager

Shenbaga Hotel & Convention Centre

Dear Guest, Thank you so much for your wonderful feedback! We’re truly delighted to know that you enjoyed every aspect of your stay—from our location and food to the ambience, reception, and housekeeping. Your kind words are a great encouragement to our team, who strive to create memorable experiences for all our guests. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Front office Manager ( John)

Shenbaga Hotel & Convention Centre

Dear Guest, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet expectations. We take your comments seriously and regret the inconvenience caused by the condition of the room furnishings and bedding. Please be assured that we are reviewing these concerns with our housekeeping and maintenance teams to ensure immediate improvements. Your observations about food quality have also been shared with our culinary team for necessary action. We understand that our guests expect a high standard of accommodation, and we’re committed to delivering just that. We appreciate your candid review—it helps us improve and serve you better in the future. We hope to have the opportunity to welcome you again with a more refined experience. Warm regards, Front office Manager ( John )

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:43:20 IST 2025

Thank you for taking the time to rate our hotel with 4 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:43:38 IST 2025

Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre

Dear N. Sundaresan, Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our food and the convenient location. However, we're truly sorry for the discomfort caused by the room noise and for the inconvenience of your concerns not being addressed despite multiple reminders. This is certainly not the level of service we aim to provide, and we sincerely apologize for falling short. Your feedback has been shared with our management team, and we’re taking immediate steps to ensure better responsiveness and room comfort for future guests. We appreciate your valuable input—it helps us improve and serve you better. We hope you’ll consider giving us another chance to make it right. Regards, John ( Front Office Manager)

Shenbaga Hotel & Convention Centre

Dear Guest, Thank you for your warm feedback. We're thrilled to hear that Christopher made such a positive impact on your stay. His dedication to guest satisfaction truly embodies our commitment to hospitality, and we’re proud to have him as part of our team. Your kind words will be shared with him and the entire staff—it’s recognition like this that keeps us motivated. We look forward to welcoming you back soon for another comfortable and memorable stay. Regards, John ( Front Office Manager)

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:43:58 IST 2025

Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:44:12 IST 2025

Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Mon Jul 21 09:27:28 IST 2025

Dear Atul Aggarwal, Thank you for taking the time to share your experience. We're truly sorry to hear that the food amenities and service did not meet your expectations. Guest satisfaction is a top priority for us, and it’s disappointing to learn that we fell short during your visit. We sincerely apologize for the lack of responsiveness from our staff and any inconvenience caused. Your feedback has been shared with our team to help improve both our hospitality and the quality of services we offer. We value your comments and hope to have the opportunity to welcome you again, with a more attentive and satisfying experience. Regards, John ( Front Office Manager)

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:44:25 IST 2025

Thank you for taking the time to rate our hotel with 4 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Mon Jul 21 09:30:20 IST 2025

Dear Guest, Thank you for your feedback. We're happy to hear you enjoyed the food. However, we deeply regret the service issues you experienced, including the lack of staff, early lighting shutdown, and difficulty navigating the property. We've taken your concerns seriously and are working with our team and support channels to ensure immediate improvement. Regards, John ( front Office Manager)

Shenbaga Hotel & Convention Centre has replied on Mon Jul 21 09:34:07 IST 2025

Thank you for sharing your honest feedback. We're truly sorry to hear that your stay did not meet expectations. The mosquito issue, uncomfortable bedding, and service delays at the restaurant are unacceptable, and we regret the inconvenience caused. Your comments have been taken seriously and shared with our team to address these problems immediately. We understand how frustrating it is when a stay doesn't match the reviews, and we appreciate you bringing this to our attention. We hope you’ll give us another chance to offer a more comfortable and satisfying experience. Regards, John ( Front Office Manager)

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:44:42 IST 2025

Thank you for taking the time to rate our hotel with 4 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:44:56 IST 2025

Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

Shenbaga Hotel & Convention Centre has replied on Thu Jul 17 09:45:12 IST 2025

Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!