The cleanliness and hygiene are very important to us, not just in our room but also in our surroundings and especially the bathrooms, this place is super neat, the staff are very welcoming and friendly, the food was very tasty, the room we took is very spacious and the staff provided us with heaters and electrical bedsheet and did not charge us extra unlike the other places we were at, we were in kashmir for the past 3 days and came here just yesterday and liked this hotel so much that we are going to extend it for rest of our stay, also if you are a cat person, there are big furry and extremely friendly cats rooming in the garden. One final word for this hotel is “comfort”.