The property boasts a great location near Kolukkumalai, with friendly staff like Raj who assists with local trips. Guests enjoyed the good food from the on-site restaurant, and many appreciated the clean rooms and lovely views. However, some areas need improvement, including inconsistent bathroom cleanliness, non-functional lights, and parking limitations. Complaints about missing amenities like towels and glasses were frequent, and breakfast arrangements did not meet expectations for larger groups.