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Review Of Park Grand Hotel

Mayapur, Haridwar | 6.1 km drive to Har Ki Pauri

    User Rating & Reviews

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    • group
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    3.8
    Very Good

    533 Ratings, 365 Reviews

    excellent
    32%
    very good
    37%
    average
    16%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 1
    • 4
    • 4
    • 4
    • 2
    • 5
    • 3
    • 4

    Rating Categories

    • Hospitality4.2
    • Facilities4.0
    • Food3.9
    • Room4.3
    • Cleanliness4.1
    • Value For Money3.9
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    Review Summary

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    • Location is excellent, right on the main highway and just 2 km from Har Ki Pauri.
    • Clean and well-maintained rooms with good amenities.
    • Courteous and helpful staff that add to a pleasant experience.
    • Food quality is appreciated, although breakfast options could be improved.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    braham p.family

    This property is neat and clean providing good comfort on a religious trip to Haridwar or otherwise.Location is at convenient place from Ghats. The restaurant is very good providing and serving the delicious vegetarian food. Tariff is quite reasonable.

    Travel Month: Oct 2025

    Room: City View Room - Higher Floor-Chandi Devi facing

    4.0

    Experience at Park Grand

    brij a.couple

    Location and food was good.Service needs improvement.Overall experience was good.Rooms were clean and toilets were also well maintained

    Travel Month: Jun 2025

    Room: Executive Club Room

    4.0

    Good Stay

    sandeep s.family

    Htel is on the main highway and very near to Har Ki Pauri...just 2.5 kms food is excellent....Staff is very courteous. Overall pleasent stay Hotel is on the main highway and very near to Har Ki Pauri...just 2.5 kms food is excellent....Staff is very courteous. Overall pleasent stay

    Travel Month: Jun 2025

    Room: Executive Club Room

    4.0

    Good Stay

    rakesh k.family with 2 kids

    It was nice staying there. Very nice experience Staff was polite and good

    Travel Month: May 2025

    Room: Executive Club Room

    3.0

    It's change, may be changed policy effects service, staff was really good

    sandip b.family

    Ac problem Bathroom smells 1 star breakfast , they are serving Alloo Parathas with poha and veg sandwich Excusesing staff

    Travel Month: May 2025

    Room: Executive Club Room

    3.0

    Average Stay

    ayush a.

    The food is good, the location is also good. services and facilities are average.

    Travel Month: Apr 2025

    Room: Executive Club Room

    5.0

    Hotel park grand

    radhe k.group

    Very well maintained rooms with a courteous staff !

    Travel Month: Sep 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Tue Nov 19 15:38:34 IST 2024

    Dear Sir, Greetings from Park Gard, Haridwar ! Thank you so much for taking your valuable time to share your kind comments and generous appreciation of the team, property and the food quality. It will be my pleasure to compliment Mahendra and Vanshika on your behalf. It was a pleasure to have you stay with us and I am delighted to note that we were able to meet your expectations. Thank you once again for your generous appreciation and we all look forward to welcome you back to Park Grand in not so distant future.

    1.0

    Worst experience

    sanjeev k.loyalty-iconfamily

    My experience was worst. I got stuck in the washroom for more than 30 mins. The locks are not working as well. The food is average as well. Please fix all this issue

    Travel Month: Aug 2024

    Room: Executive Club Room

    • user photos

    Park Grand Hotel has replied on Tue Nov 19 15:40:24 IST 2024

    Dear Sir, Greetings from PARK GRAND ! Thank you so much for taking your valuable time to share your kind comments and generous appreciation of the team, property and the food quality. It will be my pleasure to compliment Mahendra and Vanshika on your behalf. It was a pleasure to have you stay with us and I am delighted to note that we were able to meet your expectations. Thank you once again for your generous appreciation and we all look forward to welcome you back to PARK GRAND in not so distant future.

    3.0

    Average Stay

    paresh k.loyalty-iconsolo

    The room i was at was very old, while clean it had a heavily varnished and dark look - like a bhutiya dak bungalow! and the toilet smelt of a fresh dump.

    Travel Month: Jun 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Mon Nov 25 15:21:18 IST 2024

    Dear Sir, Namaste ! Please accept our sincere apologies about the same. Regards, AZEEM SAYED MANAGER OPERATIONS

    3.0

    Old but well maintained, charges for water too!

    tripta n.family

    A hotel that charges for water too! and that too without even telling you that the water is chargeable. Their wifi is very slow, with only one or two points it connected and disconnects. The hotel’s location is nice as it is on road, but you will have to take an auto or your car or other things every time you want to step out to reach to hear ki pauri or restaurants etc. They have a basement pool, and a little gymnasium too, which is the reason why i chose the hotel, it is but not very well maintained but okay to pass some time and do something extra. The hotel is old but the rooms are well maintained. Washroom was also clean and maintained with amenities like shampoo, soap and dental kit. The service is a little slow, the staff is courteous though. They have a good lobby area and front parking too.

    Travel Month: Jun 2024

    Room: Executive Club Room

    • user photos
    1.0

    The park grand haridawar- worst experience ever

    shallu m.family

    Two rooms were allotted to us and they were not up to the mark. No amenities were present in one room and another had plumber and electric issues. Wash room basin was leaking. After raising a complaint they said it could not be repaired as plumber has left for the day. Whole night we spent like that and in the morning also no one came till we checked out. Door bell of both the rooms were out of order. After raising an issue the answer was the same it can not be repaired till the next morning and same was not repaired till we were there. It was not even a one star hotel. It has park tag but far lagging behind the name. Even staff was not cooperative. I think since we have booked online so they have given the worst rooms and told us that if you wish we could leave but they could not offer any other room. The flooring of the room was also chipped off. There was no handle on the closet. Morning buffet was also pathetic. Live counter wasn't there and there was shortage of everything whatever was displaced. Neither south indian food nor any parantha option was there. They served a few items like poha, sandwiches, poori bhaji, cornflakes only. Never seen such a low grade morning buffet ever in any 4 star property. Quality of the food was also not acceptable. Overall it was a worst experience ever

    Travel Month: May 2024

    Room: Executive Club Room

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    3.0

    Average Stay

    kapil j.family

    Location is good but property is not a 4 star property. It's a normal hotel with average stay. Lobby is just like a sweet shop restaurant. Amenities in the bathroom are just average

    Travel Month: May 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Mon Nov 25 15:25:22 IST 2024

    Dear Sir, Namaste ! Please accept our sincere apologies about the same. Regards, AZEEM SAYED MANAGER OPERATIONS

    4.0

    Good Stay

    sangeeta a.couple

    Our stay was very comfortable. Rooms were well maintained but corridors of upper floors were shabby. Breakfast choices were limited.

    Travel Month: May 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Wed Nov 20 17:06:00 IST 2024

    Dear Sir, Greetings from Park Gard, Haridwar ! Thank you so much for taking your valuable time to share your kind comments and generous appreciation of the team, property and the food quality. It will be my pleasure to compliment Mahendra and Vanshika on your behalf. It was a pleasure to have you stay with us and I am delighted to note that we were able to meet your expectations. Thank you once again for your generous appreciation and we all look forward to welcome you back to Park Grand in not so distant future.

    5.0

    Excellent Stay

    pramod g.family

    Hotel is at very nice location on highway, easy to commute to hear ki paudi. Polite staff, good ambience.

    Travel Month: Apr 2024

    Room: Executive Club Room

    4.0

    Haridwar is for short stay

    rajender.loyalty-iconcouple

    For short stay destinations one needs stay at very convenient place. And park grand is located at right place. Food options were limited but service was excellent.

    Travel Month: Apr 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Wed Nov 20 17:10:59 IST 2024

    Thank you so much Sir

    5.0

    Nice place to stay in haridwar

    birat t.family

    Nice & clean rooms, value for money, near to ghat, 15 minutes from ghat. We checked in at 2am night, no problems.

    Travel Month: Mar 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Wed Nov 20 17:10:28 IST 2024

    Thank you so much Sir.

    3.0

    Average Stay

    sadhna.

    Hotel was average only

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Executive Club Room

    • user photos

    Park Grand Hotel has replied on Wed Nov 20 17:10:03 IST 2024

    Please accept our sincere apologies about the same.

    4.0

    Good Stay

    vijay v.family

    Hotel is good and all services are excellent but we had an experience last two stay in night very disturbance from other rooms already mentioned to manger this time and he ensure will not face this problem but still this time in night very disturbance during night. So my suggestion if i paid hand-om amount so i need some peace so arrange these kind of rooms

    Travel Month: Jan 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Wed Nov 20 17:07:24 IST 2024

    Thank you so much Sir

    4.0

    Good Stay

    rajni m.loyalty-icon

    I am staying there every month. It’s good ambience & a great food

    Travel Month: Jan 2024

    Room: Executive Club Room

    Park Grand Hotel has replied on Wed Nov 20 17:07:53 IST 2024

    Thank you so much Ma'am.

    4.0

    Review

    rajni m.loyalty-iconcouple

    I have good experience in staying park grand haridawar. They have very good service & cooperative staff

    Travel Month: Oct 2023

    Room: Executive Club Room

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    Park Grand Hotel has replied on Mon Nov 25 15:27:37 IST 2024

    Dear Sir, Namaste ! Thank you so much Sir for your valuable feedback. Regards, AZEEM SAYED MANAGER OPERATIONS

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