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Review Of Hotel Hyphen Grand

BHEL Township, Haridwar | 12 km drive to Har Ki Pauri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    832 Ratings, 516 Reviews

    excellent
    31%
    very good
    35%
    average
    19%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 4
    • 4
    • 5
    • 5
    • 1
    • 2

    Rating Categories

    • Hospitality4.1
    • Facilities4.0
    • Food3.9
    • Room4.0
    • Cleanliness4.0
    • Value For Money4.0
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    Review Summary

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    Guests generally appreciate the cooperative staff and clean rooms at this property, particularly noting the delicious food, especially breakfast. The location near Pentagon Mall is convenient for shopping and dining. However, common complaints include small room sizes, inconsistent service, and issues with cleanliness in bathrooms. While the property is well-rated for business trips, it may not suit those wanting proximity to Har Ki Pauri.

    Sort by:

    Positive first
    4.0

    Good Stay

    rehan m.solo

    Stay in the hotel was good. Food and facilities are also good. Just one feedback that the window of the room was completely fixed with glass there was no scope of nature air and ventilation

    Travel Month: Oct 2025

    Room: Elegant Room - Twin or Double bedded

    Hotel Hyphen Grand has replied on Thu Oct 30 10:15:53 IST 2025

    Dear Rehan Momin, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve,we are going to take initiated action toward ventilation and we hope to serve you even better on your next visit. Regards Sushil Kumar Assistant Front Office Manager Hyphen Grand Haridwar

    5.0

    Excellent Stay

    shashi k.couple

    Very good staff during my stay 😀 all are supporting special for reception person who helped me alot 🥳🎉😀

    Travel Month: Oct 2025

    Room: Elegant Room - Twin or Double bedded

    Hotel Hyphen Grand has replied on Wed Oct 15 11:04:46 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Asst. Front Office Manager Hyphen Grand Haridwar

    5.0

    Excellent stay

    ajay k.group

    All hospitality was good, supportive staff and food was good. Over all staff,food,rooms service was good

    Travel Month: Oct 2025

    Room: Elegant Room - Twin or Double bedded

    Hotel Hyphen Grand has replied on Thu Oct 09 10:17:00 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Asst. Front Office Manager Hyphen Grand Haridwar

    2.0

    Poor Stay

    souvik n.business

    Lift sysytem of this Hotel is Horrible. Food Quality not so good but charges are extrewmely high and with GST addition on top. Rooms are not so good to stay and clean. Total bad hotel to stay in Haridwar.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Elegant Room - Twin or Double bedded

    Hotel Hyphen Grand

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we are taking immediate steps to address it. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Asst. Front Office Manager Hotel Hyphen Grand Haridwar

    5.0

    Excellent Stay

    lalit n.

    Location wise excellent place for business traveler hospitality is good food was not that good food taste is average but it was budget friendly and nice hotel to stay.

    Travel Month: Sep 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Thu Sep 18 13:55:22 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Manager Front office

    2.0

    Poor Stay

    kush s.solo

    1. Door of room stucked and staff says all doors are like this. 2. After replenishment of room there is no towel and slipper 3. Kettle of water was very dirty. 4. Staff was not punctual 5. Shampoo quality is poor no handwash in room. 6. Shower condition is poor

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Tue Aug 19 14:50:21 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we are taking immediate steps to address it. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    4.0

    Nice place

    vaibhav.business

    The service was good but the rooms are small a bit as compared to the prices. food is also good in test.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Wed Aug 13 13:52:55 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    4.0

    Good Stay

    ravi m.

    Hotel staff is very good, hotel service is also good, food is delicious, complementary breakfast kya kehna. House keeping available at any time. All this services makes this hotel great. I felt happy to stay there.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Thu Aug 14 12:23:01 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    3.0

    hygiene

    h g.solo

    Washroom was not clean and not user friendly. Lighting was not perfect.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Mon Aug 04 18:09:52 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we are taking immediate steps to address it. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    4.0

    Good Stay

    goutam b.solo

    beautiful and very pleasant stay, foods and beverages are very 😋 tasty. Hope this will be more comfortable with stay together

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Hyphen Grand has replied on Wed Jul 30 14:55:17 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    5.0

    Good

    arun k.business

    Location was good. Food quality was also good. Services offered by staff was also great. I recommend this hotel to my knowns.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Tue Jul 22 15:40:43 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    2.0

    Poor Stay

    sorabh s.

    terribly uncomfortable and extremely small pot area

    Travel Month: Jul 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Tue Jul 15 14:27:31 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us,. Guest satisfaction is our priority, we agreed that the space in washroom is less, and management have taken acation to make this more comfortable and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    3.0

    Average Stay

    shagoon g.family with 1 kid

    Bathrooms were Not very clean. Very small bathrooms. No centralized ac

    Travel Month: Jun 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Mon Jul 07 20:21:11 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay in regards to cleaning. Your feedback regarding is extremely valuable to us, Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    3.0

    Decent stay

    gaurav p.couple

    Rooms were decent but not well maintained, wooden flooring was loose and broken from some places, bathroom was clean but very small and not well maintained bathroom also had cracked tiles. Breakfast was decent.

    Travel Month: Jun 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Sat Jun 28 11:43:14 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we are onto fix the all room wooden floors also cleaniness is our first priority we will traces all issues surely will work on it . we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    4.0

    Overall good stay at Hyphen Grand

    jay m.business

    Location is good it’s adjoining to Pentagon Mall in SIDCUL Industrial Area. rooms are cleaned. Food was also good specially breakfast. Overall good stay at Hyphen.

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    • user photos

    Hotel Hyphen Grand has replied on Tue Jul 15 14:29:30 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    5.0

    Excellent Stay

    ravi m.family with 2 kids

    The hotel was good, the hotel staff's behavior was very good, the room was clean and the food was very good.

    Travel Month: Jun 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Sat Jun 28 11:45:02 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Hyphen Grand Haridwar

    2.0

    Poor Stay

    shavlyn c.business

    Food cost too high and they are implementing the GST on the inappropriate cost. Moreover food quantity is not adequate in comparison to previous. Lift is another big issue. Ian a customer since more than 3 years but system detoriated with high per day cost.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Sat Jun 28 11:46:20 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we are taking immediate steps to address it. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    2.0

    Poor Stay

    The price is not match with the room and hotel ambiance. I think the price is for location only. Otherwise in this price other hotels are very good in haridwar.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Hotel Hyphen Grand

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding is extremely valuable to us, and we offer best prices to our guests but if you have faced any big challange in prices please contact to hotel team. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Hyphen Grand Haridwar

    4.0

    Good Stay

    narender p.family with 1 kid

    Stayed at this hotel recently and overall had a pleasant experience. The location is excellent, very convenient for getting around. Rooms were clean and well-maintained, and the staff was courteous. However, two things could be improved: the TV screen was quite small (under 32 inches), and the fridge was oddly placed outside the designated cabinet. Otherwise, everything else was great

    Travel Month: May 2025

    Room: Club Room

    Hotel Hyphen Grand has replied on Thu Jun 05 15:02:16 IST 2025

    Dear Sir, Greetings!!! Thank you for taking the time to share your experience. We also appreciate your feedback. Your comments help us to improve, and we hope to serve you even better on your next visit. Regards Sushil Kumar Manager front office

    2.0

    Poor Stay

    novesh d.family

    AC wasn't working, after requesting many times they changed my room. Also noticed priority was given to offline booking guests.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Hotel Hyphen Grand has replied on Thu May 08 15:34:56 IST 2025

    Dear Sir, Greetings!!! We sincerely apologize for the inconvenience you experienced during your stay due to AC Problem, and room change problem, Your feedback regarding is extremely valuable to us, and we are taking immediate steps to address it. Guest satisfaction is our priority, and we hope to have the chance to welcome you back for a much-improved experience. Please feel free to reach out directly if you'd like to discuss further." Regards Sushil Kumar Manager front office

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