Amatra By The Ganges

Amatra By The Ganges has replied on Tue Oct 21 10:12:10 IST 2025

Dear Guest, Thank you for your kind words and for sharing your experience with us. We’re delighted to know that you enjoyed the calm ambience of our resort, the beautiful Ganga view, and the divine evening Aarti. It’s always our pleasure to provide a peaceful and memorable stay for our guests. We look forward to welcoming you back soon for another relaxing experience by the Ganges. Regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Sun Oct 19 09:56:04 IST 2025

Dear Guest, Thank you for sharing your feedback. We sincerely regret that certain aspects of your stay did not meet your expectations. As per our policy, some amenities and services mentioned in the itinerary are chargeable, which is also communicated during the booking process. However, we truly value your comments and will review our communication to ensure more clarity in the future. We hope to have the opportunity to welcome you again and provide you with an even better experience. Warm regards, Team Amatra

Amatra By The Ganges has replied on Fri Sep 19 17:00:45 IST 2025

Dear Guest, Thank you so much for sharing your valuable feedback and for choosing to stay with us at Amatra by the Ganges. We are delighted to know that you enjoyed the serene surroundings, spacious rooms, and the warm hospitality of our team. Your kind words for Pankaj and Manoj have been shared with them, and they are thrilled to have been recognized for their efforts. We sincerely regret the inconvenience caused due to the WiFi connectivity. Please be assured that we are actively working on upgrading our network to ensure a smoother and faster browsing experience for our guests. We truly appreciate your thoughtful feedback and look forward to welcoming you back for another peaceful getaway by the Ganges. Warm regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Wed Aug 27 12:53:26 IST 2025

Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed the serene location, well-kept property, and the culinary experience. It gives us immense joy to learn that you had a truly peaceful stay. Your kind words and encouragement mean a lot to our team. We look forward to welcoming you back soon for another memorable and relaxing visit. Warm regards, Sandeep Singh General Manager Amatra By The Ganges, Haridwar

Amatra By The Ganges has replied on Fri Jul 11 11:55:46 IST 2025

Dear Guest, Thank you for sharing your feedback with us. We’re glad to know that you enjoyed the taste of our food. However, we sincerely apologize for the inconvenience you experienced regarding cleanliness and the facilities provided. This is certainly not the standard we strive to maintain, and we are addressing the matter with our team to ensure immediate improvements. Your comments are valuable to us, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again and provide you with a much-improved experience. Warm regards, Sandeep Singh General Manager Amatra By The Ganges, Haridwar

Amatra By The Ganges has replied on Sun Jul 06 09:48:55 IST 2025

Dear Guest, Thank you so much for your kind words! We're delighted to hear that you had an excellent stay and enjoyed the cleanliness, food, and the hospitality of our team. Your appreciation means a lot to us and motivates us to continue delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Sandeep Singh General Manager Amatra By The Ganges

Amatra By The Ganges has replied on Fri Jul 04 09:27:13 IST 2025

Dear Guest, Thank you for sharing your feedback. We’re glad to know that your overall experience was satisfactory. However, we sincerely regret that you felt the place wasn't ideal for a couple and that there was no one available at the pool when you visited. Your comments are valuable, and we will certainly look into the matter to ensure better service and attention in the future. We hope to have the opportunity to welcome you again and provide a more personalized and memorable experience. Warm regards, Sandeep Singh General Manager Amatra By The Ganges

Amatra By The Ganges has replied on Wed Jun 25 11:49:07 IST 2025

Dear Guest, Thank you so much for your wonderful and detailed feedback! We are delighted to know that your stay at Amatra was a comfortable and memorable one. We truly appreciate your kind words about our property, the villas, food offerings, and the unique Ganga Aarti experience. It brings us great joy to hear that you found a world of peace and beauty upon entering our premises, despite the narrow approach roads. Your appreciation motivates our entire team to continue delivering exceptional hospitality. We would be absolutely thrilled to welcome you back for another serene getaway by the Ganges. Warm regards, Sandeep Singh General Manager Amatra By The Ganges

Amatra By The Ganges

Dear Mr. Singh, Thank you for your kind words and for sharing your experience with us. We're delighted to know you enjoyed the serene views of the Ganga ji, the beauty of our gardens, and the aesthetics of our rooms. Your appreciation truly means a lot to our team. We also sincerely thank you for your valuable suggestions. We understand the importance of variety in the breakfast buffet and will definitely work on expanding our morning offerings to better cater to our guests' preferences. Additionally, your idea of a small ghat by the Ganga is truly thoughtful and aligns with our vision of enhancing the riverside experience—we will certainly explore its feasibility. We hope to welcome you back soon for an even more enriching and memorable stay. Warm regards, Sandeep Singh General Manager Amatra By The Ganges

Amatra By The Ganges has replied on Fri Jul 04 13:51:20 IST 2025

Dear Guest, Thank you for your valuable feedback. We’re glad to know that you had a good stay and appreciated the food quality as well as the warm behavior of our team. We’ve noted your comment regarding the pool cleanliness, and we sincerely apologize for any inconvenience caused. Our team has been informed, and necessary steps are being taken to improve the maintenance and hygiene of the pool area. Your feedback helps us serve you better, and we hope to welcome you back soon for an even more enjoyable experience. Warm regards, Sandeep Singh General Manager Amatra by the Ganges

Amatra By The Ganges

Dear Guest, Thank you for taking the time to share your experience. We’re glad to know you enjoyed our excellent location and truly appreciate your kind words about our friendly and helpful team — they work hard to ensure every guest feels welcomed and well cared for. We also acknowledge your feedback regarding the limited variety in our dessert offerings and restaurant options. Your comment, especially about the repeated desserts, is noted with sincerity and a touch of humor. We assure you this has been shared with our culinary team, and we’re already working on bringing more variety to enhance the dining experience. Your feedback is valuable in helping us improve. We hope to welcome you back soon with a wider selection and an even better experience. Warm regards, Sandeep Singh General Manager Amatra by the Ganges

Amatra By The Ganges has replied on Mon Jun 23 19:18:21 IST 2025

Dear Guest, Thank you for taking out time to share your positive review of your recent experience at our Resort. Your positive feedback is truly encouraging and motivate us to continue delivering exceptional services with a smile Thank you for choosing our Resort, and we look forward to welcoming you back in the future. Warm Regards, Sandeep Singh General Manager

Amatra By The Ganges

Dear Guest, Thank you for sharing your feedback. We sincerely regret that your recent experience did not meet your expectations. We understand the discomfort caused due to the power fluctuations during your stay. However, please note that these interruptions were due to external government power supply issues, which are unfortunately beyond our control. That said, we do have a DG backup system that activates within 5 seconds to ensure minimal disruption to our guests. Regarding the breakfast confusion, we would like to clarify that your booking included three rooms—02 without any meal plan and 01 room with breakfast for two guests. Our team verified this at the restaurant and later rechecked the booking details, which confirmed that breakfast was included for two persons only. We understand the inconvenience this may have caused and truly wish the matter could have been resolved more smoothly. At our property, we strive to ensure a pleasant and comfortable stay for every guest. We apologize for the inconvenience you experienced and will take your feedback as an opportunity to improve our communication and guest experience further. Warm Regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Mon Jun 09 11:21:07 IST 2025

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you had a great stay at Amatra and that you enjoyed our prompt service and the variety at breakfast. It’s always a pleasure to know our guests had a memorable time, and we truly appreciate your intention to visit us again. We look forward to welcoming you back for another wonderful stay soon! Warm regards, Sandeep Singh General Manager Amatra by the Ganges

Amatra By The Ganges has replied on Sat May 17 19:41:40 IST 2025

Thank you so much for your kind words and for choosing to stay with us at Amatra by the Ganges! We’re truly delighted to know that you had a wonderful experience and enjoyed the scenic views and our service. It’s always a pleasure to know that our guests leave with such positive memories. We look forward to welcoming you back for another relaxing and memorable stay by the Ganges. Warm regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Wed May 07 13:10:50 IST 2025

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re thrilled to know that you appreciated the aesthetics, scale, and landscaping of our resort, as well as the comfort of the villas and the hospitality of our team. It's wonderful to hear that you enjoyed the food and found the river access convenient and refreshing. We do acknowledge your suggestions regarding the restaurant access for elderly guests and the presence of mosquitoes in the evening. Please be assured that we are actively working on solutions to improve accessibility and enhance guest comfort across the property. We truly appreciate your recommendation and look forward to welcoming you again for another peaceful stay by the Ganges. Warm regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Wed May 07 13:06:50 IST 2025

Dear Guest, Thank you so much for your kind words and wonderful review! We're delighted to hear that you enjoyed the peaceful location, delicious food, beautiful surroundings, and the hospitality of our team. It’s truly rewarding to know that our efforts made your stay a memorable one. We look forward to welcoming you and your friends again soon at Amatra By The Ganges! Warm regards, Sandeep Singh General Manager

Amatra By The Ganges has replied on Wed Apr 16 18:13:26 IST 2025

Dear Guest, Thank you for sharing your valuable feedback with us. We’re glad to know that you appreciated the location, amenities, and services during your stay with us. Your kind words mean a lot to our team. However, we sincerely regret that the food quality did not meet your expectations in terms of taste and variety. Please be assured that your comments have been shared with our Executive Chef and the F&B team for immediate review. We continuously strive to enhance our offerings, and your feedback helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with an even better experience. Warm regards, Sandeep Singh General Manager Amatra by the Ganges, Haridwar

Amatra By The Ganges

Dear Guest, Thank you so much for taking the time to share your wonderful feedback! We’re truly delighted to know that you enjoyed the scenic views of the mountains and the Ganga, as well as the fresh and flavorful food—especially our signature Pahari Rajma! Your kind words for Mr. Manish, Chandrashekhar, Shivangi, Chef Negi, and Chef Gopal have been shared with them and they’re thrilled to be recognized for their efforts. We’re equally happy to hear that you had a relaxing experience at the spa and found the team to be polite and professional. It was a pleasure having you with us, and we look forward to welcoming you back soon for another peaceful and memorable stay by the Ganges. Warm regards, Sandeep Singh General Manager Amatra by the Ganges, Haridwar