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Nainital, Nainital | 7.9 km from city centre
62 Ratings, 28 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, with several mentioning commendable service from individuals like Prithvi. The serene environment and beautiful nature surrounding the property are also highlighted positively. However, cleanliness issues and slow service, especially regarding food, have been noted as areas needing improvement. Access to the property and parking logistics were repeatedly mentioned as inconvenient, contributing to a mixed experience.
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Poor Stay
Whatever shown online while booking was opposite when we reached the property. Tent house rooms were very unhygienic every where there was fungus and spiderweb. Only the good thing was the service was good and the staff were helpful.
Room: Luxury Tent
Paradise Pool Resort has replied on Tue Aug 12 11:08:05 IST 2025
Dear Guest, Greetings! Thank you for your feedback. We sincerely apologize that your stay did not meet the expectations set during booking and that the cleanliness was not up to standard. It's encouraging to hear that our staff provided helpful service during your visit. Your comments are valuable, and we will use them to improve our accommodations. Thanks and Regards
Amazing Stay
really liked the property and the environment. the staff here is really cooperative and helpful. amazing service by the service guys. The owner helped us a lot when our car battery got discharged, a commendable job done by Prithvi. thank you so much would really recommend it to everyone whoever comes to visit nainital next time be it a friend or family.
Room: Luxury Tent
Paradise Pool Resort has replied on Thu Jul 24 10:44:52 IST 2025
Dear Guest, Greetings! Thank you for sharing your wonderful experience! It’s delightful to hear that you enjoyed your stay and found the staff cooperative and helpful. We appreciate your kind words about Prithvi and are glad he could assist you. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to Nainital! Thanks and Regards
Terrible Stay
Their service is so bad that they do not even pick up the calls. The location of the property was very confusing. When I call these people, they do not even pick up the call. The service is very very very bad Their service is so bad that they do not even pick up the calls. The location of the property was very confusing. When I call these people, they do not even pick up the call. The service is very very very bad
Room: Luxury Tent
Paradise Pool Resort has replied on Tue Jul 15 11:51:48 IST 2025
Dear Guest, Greetings! Thank you for sharing your experience. We sincerely apologize for the difficulties you encountered during your stay, particularly with the service and the location clarity. Your feedback is important to us, and we will work to address these issues to improve communication and guidance for our guests. Thanks and Regards
beautiful house
Very comfortable stay.. really enjoyed the stay and must visit place... love the food and pool view
Room: A Frame Premium Wooden Cottage
Paradise Pool Resort has replied on Fri Jun 13 18:00:41 IST 2025
Dear Guest, Greetings! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated the beautiful surroundings, food, and pool view. We look forward to welcoming you back for another memorable visit! Thanks and Regards
nice place
Amazing place was a good trip..
Room: Luxury Tent|Tree House
Paradise Pool Resort has replied on Thu Jun 26 10:36:08 IST 2025
Dear Guest, Greetings! We are so happy to hear that. Thank you so much for the feedback. Thanks and Regards
Average Stay
Paradise Pool Resort is a property located in Khurpataal which is a small village around 9-10 kms before Nainital. The access to the property was not that great as only one car could pass on from the road leading to the property. The property was overly priced since 5k per night is not justified for a tent accomodation, but it may be due to the peak summer season, but still not worth it. The other facilities were good as it has a Pool and we only had breakfast which was also average in taste. We booked the Tent accomodation for 2 nights and were upgraded to a higher room category just for one night only.
Room: Luxury Tent
Paradise Pool Resort has replied on Sat Jun 07 11:29:40 IST 2025
Dear Guest, Greetings! Thank you for sharing your thoughts about your stay at Paradise Pool Resort. We appreciate your feedback regarding the access to the property and the pricing of the tent accommodation. It's good to hear that you enjoyed the other facilities and your room upgrade. Your insights on the breakfast will also help us improve. We value your perspective and hope to provide a more fulfilling experience in the future. Thanks and Regards
excellent
After conducting research, I selected the paradise pool resort. I was highly impressed with its clean and comfortable rooms and additional facilities. I highly recommend it!
Room: A Frame Premium Wooden Cottage
Paradise Pool Resort has replied on Wed Jun 04 10:46:15 IST 2025
Dear Guest, Greetings! Thank you for sharing your wonderful feedback! It's gratifying to hear that you were impressed with the cleanliness and comfort of our rooms, as well as our facilities. Your recommendation means a lot to us! We hope to welcome you back soon. Thanks and Regards
awesome view
Amazing place feeling so different, and I love jungle and room. Awesome. It’s a positive vibe my family that time so happy, and I’m also happy
Room: A Frame White Cottage
Paradise Pool Resort has replied on Wed Jun 04 10:46:50 IST 2025
Dear Guest, Greetings! Thank you for sharing your wonderful experience! We're thrilled to hear that you and your family enjoyed the amazing views and the unique atmosphere. It’s lovely to know that the jungle surroundings added to your happiness. We look forward to welcoming you back in the future! Thanks and Regards
Nice stay
Stay was perfect. The staff is very helpful and polite. Special thanks to mr. Prithvi for making our stay so comfortable and memorable.
Room: Luxury Tent
Paradise Pool Resort has replied on Wed Jun 04 10:47:38 IST 2025
Dear Guest, Greetings! Thank you for sharing your lovely experience! It's wonderful to hear that you had a perfect stay and found our staff helpful and polite. We'll be sure to pass along your thanks to Prithvi for his exceptional service. We hope to welcome you back soon! Thanks and Regards
Average Stay
Property need to be more hygienic, more esthatstic, they dint have good management location is good
Room: Luxury Swiss Tent with Balcony
Not recommended for a stay with family
familyThe property is run by inexperienced members of the family. They need a good manager to run things around. The property is located at an offbeat location which is good, but there is a walk of 500meters from parking till the resort. Electricity is a major issue and they don't have proper back up. I found the water in the pool very cold and could impact the health of young kids. I stayed at their luxury tents and found cockroach around the table and inside the kettle, so zero marks on hygiene. The staff named deepak and one of the owners ashish were good and genuine people. Their dog coco was the highlight. Not sure if this is how a 3star property should be maintained, but i am not staying at one again. They miscalculated my bill and added items that i did-not order which i had to get removed. If you are a group of guys, go for it. But carry your liquor with your coz they charge 600 extra for getting it to you. Another way for them to mince money. Their breakfast time was 8-10 but the staff used to wake up at 7:30 in the morning. It was the first time when i saw guests waiting outside the restaurant and waking the staff up. Tandoori items were part of the menu but they did not prepare tandoori on both the nights i stayed there.
Room: A Frame Cottage
Paradise Pool Resort has replied on Wed Jul 10 13:40:16 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
excellent
familyIt was a short stay but whole family had an amazing time no doubt the place and location was beautiful and excellent but ultimate experience was the staff ,their warmth and kindness didn’t make us realise that it was away from home 🤍. Thank you to the whole team of The Paradise pool Resorts .
Room: Luxury Swiss Tent with Balcony
Paradise Pool Resort has replied on Wed Jun 12 15:13:55 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Excellent Stay
Best place best staff best food best accommodation every thing is very nice
Room: A Frame Cottage with Sit-Out and Bonfire Pit
Paradise Pool Resort has replied on Wed Jun 12 15:14:08 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Average Stay
1. Non sound proof rooms all sounds of rooms are easliy audible to others 2. Food quality was good but taste was not. 3. Very slow service 4. Structure of tents was not well. Managed, there was some animal. Crawling on our tent. Which didnt let us sleep till. Morning. Not recommended for family and couples way to hotel was too complicated. Had to walk 300mtr from a village to reach property.
Room: Luxury Swiss Tent with Balcony
Paradise Pool Resort has replied on Wed Jun 12 15:14:49 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Average Stay
The hotel was good, the staff was super friendly and had a good gesture toward everyone but the need to work a lot on there ambiance as the amenities were not provided properly. Thankyou
Room: Tree House (Valley View)
Paradise Pool Resort has replied on Mon Oct 30 18:25:24 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
No space in room
U have to far for parking rooms are very small staff service is not on time. Df ff dd
Room: Tree House (Valley View)
Paradise Pool Resort has replied on Mon Oct 30 18:25:52 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Poor Stay
One can opt for this hotel if they want to stay away from city noise. A peaceful stay. Also you will have to walk/climb around 100-150 m to go to the hotel. Cars are parked very far away from hotel. Bathroom was small and unclean. The stay was good but not worth the money.
Room: Tree House (Valley View)
Paradise Pool Resort has replied on Mon Oct 30 18:25:01 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The customer/guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Peaceful area
Very peaceful sroundings happy to stay here very peaceful food part is also good and highly recommended cleanness is also ok
Room: Luxury Swiss Tent with Balcony
Paradise Pool Resort has replied on Mon Oct 30 18:26:24 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Good Stay
Pros resort is beautiful and serene. Staff is good. Cons food service is very slow. Rest everything is great.
Room: Luxury Swiss Tent with Balcony
Paradise Pool Resort has replied on Mon Oct 30 18:26:44 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Good Stay
The stay was good, but tents went not up to the mark. They are bit untidy, but overall experience is good. However there are less options for dinner, but good was good. I would suggest to add more option in dinner and breakfast.
Room: Luxury Swiss Tent with Balcony
Paradise Pool Resort has replied on Thu Jun 22 16:16:30 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
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