The property boasts an excellent location right on Mall Road, offering stunning views of Naini Lake, which is a major highlight. However, many guests faced issues with cleanliness and the overall condition of the rooms, including small sizes, lack of ventilation, and outdated amenities. The food has received mixed reviews, with some guests enjoying it while others found it subpar and overpriced. Staff behavior is generally noted as courteous, but the service can be inconsistent, particularly during busy times.
