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Review Of Palm Grove Suites Inn & Spa

Majitar, Gangtok | 35.4 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    72 Ratings, 30 Reviews

    excellent
    32%
    very good
    38%
    average
    18%
    poor
    10%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 3
    • 2
    • 5
    • 3
    • 4
    • 4
    • 4
    • 5

    Rating Categories

    • Facilities3.0
    • Food3.7
    • Cleanliness4.5
    • Value For Money3.8
    • Child Friendliness3.8
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    Review Summary

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    The property boasts an excellent location near SMIT, making it easily accessible. Guests appreciate the spacious rooms, courteous staff, and good food, although some mention that it's a bit pricey. The swimming pool offers a lovely view, adding to the experience. While there have been mentions of generator issues during power cuts, the overall ambiance and service contribute to a pleasant stay.

    Sort by:

    Positive first
    4.0

    Good Stay

    loyalty-iconfamily with 1 kid

    Location is excellent, on NH 10, very near to SMIT. Food is good, though a bit costly. Swimming pool is there, services are also good. Staffs are courteous. Property has lift. Probably of power cut is there, generator service present, but some problem remains.

    Travel Month: Sep 2024

    Room: Executive Room

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    • user photos
    5.0

    Comfortable stay @palm grove hotel

    rahul.loyalty-iconsolo

    I stayed at this hotel from 3rd to 7th september during my official visit to gangtok. Overall i enjoyed the stay and the food here. Room was very spacious and full of all necessary amenities. All staff were very courteous. Pros: pool side rooms have good views. Cons: tv size is small.

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Executive Room

    3.0

    Short stay

    anil k.loyalty-iconcouple

    While the room was clean, could not get sealed water bottle. Was stocked out. And seemed to be short staffed when hotel was supposed to be completely booked.

    Travel Month: Jul 2024

    Room: Executive Room

    4.0

    Good Stay

    binu.family

    A decent hotel near smit, majitar with good food and well behaved staff. Foods are expensive. Impressive pool and very nice view.

    Travel Month: Jul 2024

    Room: Executive Room

    5.0

    Best hotel in gangtok with very supportive staff and good amenities, best

    himanshu p.loyalty-iconfamily

    Best hotel found in gangtok, real 4 star rated hotel in that hilly area, best family hotel in that region

    Travel Month: May 2024

    Room: Executive Room

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    5.0

    A homely stay in a lux property

    anirban c.loyalty-iconfamily

    Location is excellent; didnt have much chance to taste food except the breakfast. Swimming pool was there but under maintenance; but apart from that hotel is exceptionally well maintained and courteous staff all across the hotel. They just dont know to say no to you and will do everything to fulfill your ask

    Travel Month: May 2024

    Room: Executive Pool View Room(Twin Bed)

    3.0

    Average Stay

    anish c.couple

    The ac doesn’t work well even after telling about the issue to hotel staff no one came to look after the issue

    Travel Month: Apr 2024

    Room: Executive Room

    3.0

    Average Stay

    saumitra p.loyalty-iconbusiness

    Well maintained rooms. Very good behaviour of staffs. But the matter of concern is that even during power cut, they are very reluctant to start the generator.

    Travel Month: Nov 2023 (3-Night Stay)

    Room: Executive Room

    2.0

    Poor Stay

    mahendra k.

    Rude behavior from staff, booked for a double bed, but provided with a single bed. When asked for a room change, staff replied with, you can stay or you can leave the hotel. Very rude behavior

    Travel Month: Oct 2023

    Room: Executive Room

    4.0

    Good Stay

    palash h.loyalty-icon

    You hv to stand in bathtub to take shower. Very bad.

    Travel Month: Sep 2023

    Room: Executive Pool View Room(Twin Bed)

    5.0

    Very good experience according to convenience

    irfana a.family

    It has been a very good experience in terms of convenience,

    Travel Month: Aug 2023

    Room: SERVICE APARTMENT

    2.0

    Poor Stay

    udayan.

    Hotel rooms are okay, but the food service is very bad. They are themselves confused about the servings. Not expected from such big hotels. Also i booked the room with breakfast but it's service is also very bad. They took over an hour to serve the a loo parathas that were there on the menu for breakfast. Ridiculous experience never booking this stay with breakfast again. Overpriced overhyped.

    Travel Month: Jul 2023

    Room: Executive Room

    4.0

    Good Stay

    caroline b.

    It was a nice and comfortable stay the room was very clean staff were also very helpful and nice loved the overall experience thankyou makemytrip for an amazing discount on this stay

    Travel Month: May 2023

    Room: Executive Room

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    4.0

    Good Stay

    vishal.loyalty-iconfamily

    had a short stay at palm grove..was nice

    Travel Month: Jan 2023

    Room: Executive Room

    5.0

    Safe and secure

    komal m.couple

    The hotel staff were generous. The room was well kept and maintained. Food was served on time.

    Travel Month: Sep 2022

    Room: Executive Room

    5.0

    Location, food, hygiene & service

    anand s.loyalty-iconfamily

    Excellent location on main road just outside sumit main gate food is awesome with large variety. Staff is well trained and very courteous. Proper hygiene is maintained.

    Travel Month: Sep 2022 (3-Night Stay)

    Room: Executive Room

    3.0

    Hotel ambience good and service appreciated

    jeetendra k.family

    I had a nice pool side room, which was upgraded one and also upon complaining ac ineffectiveness they moved to a better room. Food was average with less quantity but services were satisfactory

    Travel Month: Sep 2022

    Room: Executive Room

    3.0

    Not fully operational

    vikran g.loyalty-iconbusiness

    There was supposed to be a spa but that is not available. Gym is also not fully equipped. Mmt should not mention facilities which are not there

    Travel Month: Jul 2022

    Room: Executive Room

    4.0

    Good

    nilotpal k.loyalty-iconsolo

    Good hotel it was. Nice stay. Spacious room. Good location. Good staff. Jddcnsickdcoomeeckkdmmckdmmdfmneed

    Travel Month: Jul 2022

    Room: Executive Room

    5.0

    Happy

    megha s.couple

    Very good service and i really loved it

    Travel Month: Jun 2022

    Room: Executive Room

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