The room service food was so so bad it was not even 2 star level, the burger bun was literally cold and not even toasted, i asked before ordering they said there will just be the grilled chicken and the bun i clearly asked so many times that what will be inside , there will only be a bun and chicken they said yes yes, there were so so many cucumbers and i dont eat that it was pathetic fries were cold and they seemed not at all fresh. The room had so many things not working no hot water on the tap, remotes are not working, there are 2 smart tvs with all ott’s but only youtube was working and that too was so so laggy. I bought this room for 15k a night i could get a 1000 times better room for the half price, the buffet was also v average, no cleanliness and I asked for my customised egg, and explained the staff very clearly repeatdly and he repeated it in front of me and still got the wrong thing, the gym had no trainer and it was so old and the machines were literally rusting. In the main gate when I was entering the guard stopped me for more than 10 mins whereas I showed him my booking confirmation and everythinf. Pathetic service never been to a property this bad. It was my first and last time