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Hadapsar, Pune
1375 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Amanora The Fern in Pune impresses guests with its spacious, clean rooms and beautiful architecture set amid a serene environment. Guests appreciate the extensive breakfast options and delicious food at the in-house restaurant. The well-maintained property boasts excellent amenities, including a swimming pool and recreational facilities, while the courteous staff ensure a warm hospitality experience.
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Excellent Stay
Amanora Fern Pune is an amazing hotel. Rooms are amazing, majestic and clean. We were on the 3rd floor and the balcony was great. Breakfast was also amazing. Magarpatta is a stones throw. One of the best hotels in Pune.
Room: Winter Green Premium Room, 2 Twin Beds
Amanora The Fern Hotels & Club
Dear Mr. Pareek, Greeting from Amanora the Fern Hotels & Club…!!! Thank you for choosing Amanora The Fern Hotels & Club for your recent visit in the city. It's wonderful to hear of your exceptional experience at Amanora Fern Pune! We're delighted that our amazing rooms, majestic aesthetic, cleanliness, and convenient balcony were to your pleasing. Your appreciation of our breakfast service is heartening - it's an integral part of the guest experience we aim to provide. We're glad you also enjoyed the proximity to Magarpatta. Being recognized as one of the best hotels in Pune is truly an honor and a testament to our team's commitment to enhancing our guests' stay. We look forward to your next stay when we hope to make your experience even better! Thanks & Regards Babita Kumari Front Office Manager
Average Stay
Stay was fine. Staff were friendly. Room was way too small. Buffet breakfast fine. Outside area is beautiful and spacious
Room: Winter Green Room, 1 King Bed
Amanora The Fern Hotels & Club
Dear Ms. Singh, Greeting from Amanora the Fern Hotels & Club…!!! Thank you for choosing Amanora The Fern Hotels & Club for your recent visit in the city. We are pleased to hear that you found our staff to be friendly and that enjoyed our buffet breakfast and the beautiful outdoor area. It is our goal to provide a comfortable and enjoyable stay to all of our guests. At the same time, we acknowledge your feedback regarding the room size. Your opinion is invaluable, and we will certainly take your comments into account as we continuously strive to improve our services. We look forward to welcoming you back in hopes that your next stay exceeds your previous one. Thanks & Regards Babita Kumari Front Office Manager
What a lovely experience!
Had stayed there for 2 days recently and I was awestruck by the genuine calmness in the property, away from all the noise and rush.
Room: Winter Green King Bed
Good Stay
Nice Property. Good spacious rooms. Reasonably priced nice restaurant. Good bar, again reasonably priced. Staff well behaved. Food quality good, service good. We had a hiccup at check in as room was not ready in time. Good for a relaxed Staycation.
Room: Winter Green King Bed
Amanora The Fern Hotels & Club
Dear Mr. Mitra, Greeting from Amanora the Fern Hotels & Club…!!! Thank you for choosing Amanora The Fern Hotels & Club for your recent visit in the city. We're delighted to read that you enjoyed your Staycation at our property, finding our rooms spacious, the restaurant pleasant, and our staff well-mannered. It's heartening to hear positive remarks about our bar and the quality of our meals and service as well. We acknowledge your feedback about the delay at check-in and want to assure you that we take such issues very seriously. We understand the importance of a smooth check-in process, as it sets the tone for the entire stay. Therefore, we will evaluate the incident and take necessary measures to prevent such hiccups in the future. We hope that, despite this minor inconvenience, your overall experience with us was satisfactory. We hope to host you again, ensuring an experience that aligns perfectly with the high standards we strive for. Your continued support is greatly appreciated. Thanks & Regards Babita Kumari Front Office Manager
Excellent Stay
The entire property is very good and well maintained. Clean rooms and great hospitality from the staffs.
Room: Wintergreen Premium King Bed
Amanora The Fern Hotels & Club
Dear Pradeep M, Greeting from Amanora the Fern Hotels & Club…!!! We are absolutely delighted to hear about your positive experience with our property and the hospitality extended by our staff. Our team is dedicated to providing a comfortable and enjoyable experience for guests, and it's heartening to know their efforts have resonated with you. We've taken great care to maintain our property to high standards, and your comments reaffirm that our diligence is paying off. Your words of appreciation about the cleanliness of our rooms will surely motivate our housekeeping staff to continue doing their good work. We hope you enjoyed your stay and that your next visit will be as pleasant as the previous one. Be assured of our consistent service at all times. We look forward to welcoming you back soon. Thanks & Regards Babita Kumari Front Office Manager
Excellent Stay
very nice location &food quality very nice very nice stay hygiene well maintained staff very respectful good Service
Room: Winter Green King Bed
Amanora The Fern Hotels & Club
Dear Vijaykumar Chandrakant Chopade, Greeting from Amanora the Fern Hotels & Club…!!! We're thrilled to hear that you enjoyed your stay with us! We always aim to provide our guests with wonderful experiences, so we're glad you loved our location, high-quality food, and outstanding hygiene. We're especially pleased that you felt our staff treated you with respect and that you found our service excellent. Your feedback means a lot to us, as we endeavor to improve with each and every stay. We look forward to serving you again soon so that we can continue providing you with memorable experiences! Thanks & Regards Babita Kumari Front Office Manager
Good Stay
My stay at the hotel was overall very comfortable and enjoyable. The rooms were clean and cozy, and the facilities like the swimming pool and gym were very well maintained. I especially enjoyed the continental cuisine at the in-house restaurant, which was delicious and well presented. Although I felt that the staff could be a bit more polite and welcoming, everything else was managed well. Overall, it was a pleasant experience and I would recommend the hotel for a relaxing stay.
Room: Winter Green Twin Bed
Amanora The Fern Hotels & Club
Dear Sohan Pattar, Greeting from Amanora the Fern Hotels & Club…!!! We're glad to know that you had a comfortable stay at our hotel and enjoyed the coze of our rooms and our well-maintained amenities. It's also wonderful to hear that you appreciated our continental cuisine! Our restaurant team prides on serving delectable and visually appealing dishes. We've taken note of your comments about staff demeanor. We will work on this aspect to ensure all guests feel welcomed and valued. We're grateful for your recommendation and look forward to providing you with an even more enjoyable experience on your next stay! Thanks & Regards Babita Kumari Front Office Manager
Excellent Stay
Great stay! Clean property, good location, tasty food, helpful staff, nice amenities. Comfortable, relaxing, and highly recommended for future visits.
Room: Wintergreen Premium King Bed
Amanora The Fern Hotels & Club
Dear Sachin Nalawade, Greeting from Amanora the Fern Hotels & Club…!!! We're delighted to read your glowing review of your stay with us! It's heartening to know that the cleanliness of our property met your expectations. We firmly believe that a prime location, coupled with good food, can make a world of difference to a guest's experience. Our staff will be thrilled to hear your kind words about their helpfulness. It's feedback like yours that motivates us to strive to deliver service par excellence each time! We're also pleased to know that you enjoyed our amenities and found them worth mentioning. We've taken great care to ensure they add value to your stay. Your comfort is our top priority, so it's wonderful to hear that you had a relaxing stay with us. Recommendations from guests like you mean the world to us and fuel our commitment to providing an exceptional experience to every guest. We're already looking forward to many more opportunities to serve you in the future. Keep us in mind for your next vacation or trip! Thanks & Regards Babita Kumari Front Office Manager
Good Stay
4
Room: Winter Green King Bed
Amanora The Fern Hotels & Club
Dear Sunil Punjabi, Greeting from Amanora the Fern Hotels & Club…!!! Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Thanks & Regards Babita Kumari Front Office Manager
stay weekend
Excellent experience. Best place in the pune to chill. Food is also good. Ambience perfect. Worth for a single penny.
Room: Hazel Suite King Bed
Amanora The Fern Hotels & Club
Dear Ms. Pallavi Gupta, Greeting from Amanora the Fern Hotels & Club…!!! We're thrilled to hear that you've had an excellent experience at our place! It brings us nothing but joy to know you found everything to your liking, from our cosy ambience to our diverse food offerings. Your kind words have certainly made our day and continue to inspire us. Further, we understand the value of money and try our best to provide a worthwhile experience to all our esteemed guests like you. We feel privileged to be your favourite place in Pune for chilling! We hope to keep up to our standards and keep providing you with amazing experiences in the future. Every feedback is valuable, and your appreciation fuels our determination to serve you better. We eagerly look forward to welcoming you again. Thanks & Regards Babita Kumari Front Office Manager
Excellent Stay
Our stay in the Hazel suite was a great experience, comfortable and spacious room with balconies overlooking garden. Food quality was quite good. Our kids enjoyed the outside space around the fountains and lake.
Room: Hazel Suite King Bed
Excellent Stay
Had a truly relaxing and wonderful stay at Amanora The fern. Everything was perfect — from the service to the surroundings.”
Room: Wintergreen Premium King Bed
Amanora The Fern Hotels & Club
Dear Shewar, Greeting from Amanora the Fern Hotels & Club…!!! We are absolutely thrilled to hear about your positive experience at Amanora The Fern! It's fantastic to know that you found everything—from our service to our surroundings—perfect. We always strive for excellence and it’s reassuring to hear such feedback. Your commendation is a great motivation to our team to continue meeting high standards and providing the best service to our guests. We look forward to hosting you again and ensuring another relaxing and wonderful stay for you. Thanks & Regards Babita Kumari Front Office Manager
Average Stay
1- Baby food was not prepared as instructed 2- delayed service
Room: Winter Green Twin Bed
Amanora The Fern Hotels & Club
Dear Swati Pandey, Greeting from Amanora the Fern Hotels & Club…!!! We're truly sorry to note your dissatisfaction with our baby food preparation and the delay in service. We highly value all the specific guidelines shared by our customers for food preparation and always aim to meet them accurately. It is indeed disheartening to learn we missed the mark on this instance. We have alerted our kitchen staff regarding this and reinforced the importance of careful preparation, especially when it comes to baby food. On the point of delayed service, we agree, timely service is crucial. We always strive to deliver prompt service. We appreciate bringing this to our notice. We assure you that we're taking steps to speed up service without compromising on quality. We understand that these experiences could mar your overall impression of us. Please rest assured that we do not take your feedback lightly and working relentlessly to improve on these fronts. Going forward, we hope to impress you with better service. Thanks & Regards Babita Kumari Front Office Manager
very good stay
very good experience stay with family mind blowing , everyone should consider these property for staying
Room: Hazel Suite King Bed
Amanora The Fern Hotels & Club
Dear Rahul Jain, Greeting from Amanora the Fern Hotels & Club…!!! It's fantastic to hear that you and your family had such an incredible experience staying at our property. We're thrilled that so much about your stay was "mind-blowing." We take great pride in creating a welcoming and comfortable environment for our guests, and your words are a wonderful testament to that effort. Our team strives for excellence in every aspect of the guest experience, and it's always a pleasure to hear when we have met or exceeded our guests' expectations. It means a lot to us that you would recommend our property to others for their stay. We look forward to having the opportunity to welcome you and your family back to our property in the future. Thanks & Regards Babita Kumari Front Office Manager
Good Stay
Good rooms. Good food. Staff is ok
Room: Winter Green King Bed
Amanora The Fern Hotels & Club has replied on Fri Jul 25 16:24:36 IST 2025
Dear Shashank Kapoor, We're happy to hear that you enjoyed our rooms and food! We make a conscious effort to provide our guests with comfortable accommodations and delicious meals. We're slightly concerned about your "ok" comment regarding our staff. We believe in giving the best service and we always strive to excel. Would you mind elaborating on your experience so we can look into this? Any feedback will be highly appreciated and be a great help in ensuring that we maintain a high standard of friendly and effective service. We hope to host you again so we can provide an all-around excellent experience. Thanks & Regards Babita Kumari Front Office Manager
Excellent Stay
Excellent stay. Well done rooms. Silent atmosphere. Huge property. Large swimming pool. Brilliant breakfast spread. Friendly reception. Quick responses.
Room: Wintergreen Premium King Bed
Good Stay
The room was neat and clean. it was spacious and I have no complaints about it. however the buffet breakfast was bland. no sugar no salt or spice. also hospitality service was delayed. so I rate 4 out of 5 The room was neat and clean. it was spacious and I have no complaints about it. however the buffet breakfast was bland. no sugar no salt or spice. also hospitality service was delayed. so I rate 4 out of 5.
Room: Winter Green King Bed
Amanora The Fern Hotels & Club
Dear Megha Phirangi, Greeting from Amanora the Fern Hotels & Club…!!! We appreciate your balanced feedback. We're truly pleased to know you enjoyed the neat and spacious room. This shows that our efforts to provide comfortable and clean accommodation are recognized. Your comments regarding the buffet breakfast have captured our attention completely. We want our guests to enjoy a scrumptious start to the day; therefore we will discuss your feedback with our culinary team for immediate improvements. Regarding the delay in hospitality service, please rest assured, we are reviewing our operation procedures to ensure promptness in all our services. We eagerly look forward to serving you with enhanced services in the future to achieve the perfect score. Thanks & Regards Babita Kumari Front Office Manager
Serene experience
Well maintained and good service. gives a feeling of a gateway hotel rather than a city hotel. the weather was beautiful to
Room: Winter Green Twin Bed
Amanora The Fern Hotels & Club
Dear Rohit Sodha, Greeting from Amanora the Fern Hotels & Club…!!! We appreciate your positive comments about our property. It's gratifying to know we successfully created the ambiance of a getaway hotel in the city for you. Making sure that our guests enjoy their stay and experience premium service is our utmost priority. We are also glad to hear that the weather added to the beauty of your stay. We hope to offer you the same impeccable service during your next visit and look forward to welcoming you back! Thanks & Regards Babita Kumari Front Office Manager
Hotel Amanora rhe Fer
Hite Staff was polite and helpful. 1st day food ordered n room ce totally cold. When i complaint next day it came hot. so actually they listen to u which is nice thing. rest room was veey good and facilities were good
Room: Hazel Suite King Bed
Amanora The Fern Hotels & Club has replied on Wed Jun 18 15:28:11 IST 2025
Dear Neha Jain, We appreciate your feedback on your recent stay with us. It's encouraging to know that you found our staff attentive and helpful. We are glad that we could address your concerns about the food temperature promptly. Our team always aims to provide the best service and your comment strengthens our belief in our efforts. It is great to hear that the facilities and accommodations met your expectations. We constantly strive to ensure the comfort and satisfaction of our guests. We look forward to welcoming you back in the future and we hope that on your next visit, our services will exceed your expectations. Thanks & Regards Babita Kumari Front Office Manager
Good property but very poor management
Property and location is good but very poorly managed. Service is pathetic, reception & room service staff were unprofessional, food is just eatable. Stayed for 7 days and every day we had issue in room. Worst reception staff was close to rude.
Room: Wintergreen Premium King Bed
Amanora The Fern Hotels & Club
Dear ANILKUMAR BANSAL, Greeting from Amanora the Fern Hotels & Club…!!! We're very disheartened to hear about your unpleasant experience with us and we acknowledge your concerns. It's distressing that the conduct of our staff did not meet your expectations. Rest assured your feedback is taken seriously and will be a point of discussion in our regular staff meetings to ensure the proper guidelines are implemented for providing professional and courteous service. Similarly, concerning your feedback about the food, we will talk to our kitchen staff to ensure we are serving up the quality our guests deserve. Regarding your consistent issues with the room, we must improve and guarantee that such problems do not occur going forward. We invite you to give us another chance to serve you better and prove that this experience was an exception. We don't only aim to meet but exceed our guest's expectations. Your feedback is highly appreciated and will help us improve. We sincerely hope to have the pleasure of welcoming you back in the future. Thanks & Regards Babita Kumari Front Office Manager
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