Review Of Novotel Chennai OMR - An Accor Brand

It’s in good location, great ambiance, small park for kids, good pool and gym. There is no kids pool

Stay was good, food buffet had sufficient varieties and options, overall had a good experience staying in Novotel, OMR property.

was good .. but the restaurant services could improve. as ordered food sometimes doesn't arrive at all and if it arrives food is not hot . like dosa.

The hotel is very good ,rooms were very clean and hygiene,the employees were so kind the location Is very good with aqua pool in the room I can see the pool and that time the climate is raining so the experience is good and it has more facilities

We had a pleasant experience there. The dinner buffet was good but the Breakfast buffet was amazing. Few items were missed to be placed in the room when we checked in also the Hair dryer did not work and we had to spend time to get this sorted by the team. There was also power cuts experienced. But their indore games was like unexpected as we had not read any reviews previously.. they had Xbox, PS5, Goalf, Cricket turf, Basket ball and few other games including Swimming Pool and Gym.

There is no kids pool for the kids , pool is too small and 4 feet depth . Due to long week end hotel was full ,we waited long time for the buffet breakfast.Room was neat and clean .Service was good . They couldn't able manage the rush hours for the break fast .Food was Ok. There were only two lift one was out ofservice , waiting for 10 to 15 minutes for the lift There is no kids pool for the kids , pool is too small and 4 feet depth . Due to long week end hotel was full ,we waited long time for the buffet breakfast.Room was neat and clean .Service was good . They couldn't able manage the rush hours for the break fast .Food was Ok. There were only two lift one was out of service , waiting for 10 to 15 minutes for the lift

Review: Novotel OMR, Chennai The hotel was easy to reach from the airport and the location was decent. However, the overall experience fell short of expectations. Hospitality was average – despite a delayed flight and extremely late check-in, there was no courtesy shown in extending the stay, and I was charged half-day price at checkout. Rooms appeared old and lacked sophistication, not up to 5-star standards. Breakfast buffet was mediocre. During a busy time, I requested seating assistance from the manager who asked me to wait and never returned – a disappointing display of guest neglect. Overall, the experience was underwhelming. This hotel does not live up to a 5-star rating and is more appropriately a 3-star in terms of service and quality.

I went with family for the first time and my kids really enjoy ambience and pool well maintained. Food we liked very much. next time we will consider

“In Chennai, Novotel is one of my favorite places to stay and spend quality time with my family. For the past four years, I have been coming here regularly to celebrate my anniversary and birthday. My son especially loves this place because he can enjoy swimming, PlayStation, the cricket net, delicious food, and lots of other fun activities for kids.

Nice cosy rooms. Location is okay. Breakfast is bad. Not like a star hotel. If you are staying don’t add food in your tariff. Other use rooms are very good.

I had a wonderful stay at Novotel. The staff were extremely polite and always ready to help.My room was very clean, spacious and well-maintained. The food at the restaurant was delicious,and the breakfast buffet had a wide variety of options. I had a very comfortable experience and would highly recommend this hotel to anyone visiting Chennai.

Novotel never disappoints in it’s services. The rooms were clean, cozy and stocked with all basic amenities. The staff was courteous and responsive. The food was the highlight though… such nice spread with finger licking dishes. The local South Indian Cuisine was 10/10. It was a nice and comfortable stay overall.

Every thing was good all employees were very helpful the food was very nice for both breakfast and lunch the only thing is room was little small and couldn't lock the bathroom door properly,bathrobe and shoe mit was not available in the room exept that everything was fine

I had a pleasant stay at Novotel OMR, with clean and comfortable rooms that made me feel at home. The staff were courteous and always ready to assist, ensuring a smooth experience. The location was convenient, with easy access to nearby attractions and amenities.

Nice food & overall too. We would like to stay in future.Hospitality & staff behaviour is excellent.

The location of the hotel is nice. Room, food and behavior of staff is very good. I find this property through MMT portal

The Room was absolutely fantastic and the hospitality is appreciable

3

We encountered bedbugs in our room during our stay. We stayed along with 3yrs old child and all occupants of the room have since developed rashes consistent with bug bites. This situation is particularly concerning given the premium we paid to ensure a hygienic environment, which was not the case.

horrible experience in restaurant and during check out. No body actually caring for what customer is asking for customisation and the end result is far off from expectations.