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Review Of Welcomhotel by ITC Hotels, Cathedral Road, Chennai0123401234

Teynampet, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.3
    Excellent

    517 Ratings

    excellent
    59%
    very good
    21%
    average
    12%
    poor
    6%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 2
    • 5
    • 4
    • 2
    • 4
    • 2

    Rating Categories

    • Facilities4.3
    • Food4.2
    • Cleanliness4.4
    • Value For Money4.3
    • Child Friendliness4.4
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    Reviews Summary

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    This property boasts a prime location and impressive ambiance, making it convenient for exploring the city. Guests rave about the excellent staff service, with many describing them as friendly and helpful. The extensive buffet spread and delicious food options, including authentic South Indian cuisine, are major highlights. The recently renovated interiors add a touch of modernity, and the spacious rooms offer comfort. Some guests noted minor service hiccups, but overall, the experience remains positive and welcoming.

    Sort by:

    Positive first
    4.0

    Good Stay

    p v.solo

    The stay and food was good and the rooms were clean and comfortable

    Travel Month: Sep 2025

    Room: Day Use Room 9 AM to 6 PM, Check-in and Check-out on same day.

    2.0

    Rooms was very small like an OYO

    vivek a.business

    Hotel room was very small, it was smaller and then for night is huge on weekdays. Even the room was of non-smoking category however it was having bad cigarette smell.

    Travel Month: Sep 2025

    Room: Deluxe Room Double

    2.0

    Terrible

    deepa s.family

    Check-in experience was too pathetic. The reception staff were untrained and unprofessional.

    Travel Month: Sep 2025

    Room: Day Use Room 9 AM to 6 PM, Check-in and Check-out on same day.

    4.0

    Good Stay

    ippagunta s.family

    good location. clean rooms. food is good. but wash rooms continue to be wet forever making it inconvenient to use. A

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Club Room Double

    5.0

    Excellent Stay

    amit a.

    every thing about the hotel, room services and manager ms iyer and her team took exceptional care. i will be staying again at same hotel for 4 nights in early oct . thanks

    Travel Month: Sep 2025

    Room: Superior Room Double

    1.0

    Terrible Stay

    pooja c.solo

    Half dead cockroach found in the room. Bathroom flooded while showering even aftet door carefully and fully closed. Washbasin sink also almost blocked. Mosquitoes in the room. Construction noise in the room above or adjacent. Laundry not in the hotel. They had to send it somewhere for washing. I had to move to another hotel to continue my stay in Chennai. Never staying in any ITC hotels.

    Travel Month: Sep 2025

    Room: Superior Room Double

    4.0

    Good

    sona t.family

    Welcomhotel by ITC in Chennai tends to leave a very good impression. It offers elegance, strong service, and good facilities, especially suited for business travellers or people wanting a comfortable stay in the city. Many guests feel it provides value for what you pay.

    Travel Month: Sep 2025

    Room: Deluxe Room Double

    5.0

    Excellent Stay

    rajiv m.family

    It was great, exceptional hospitality, provided solution to each and everything. I wanted to withdraw cash from SBI ATM at night, Hotel provided its own car without charging anything. My room was upgraded without request. Taxi for my visit was arranged in a shirt span of time.

    Travel Month: Sep 2025

    Room: Superior Room Double

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    vishnu a.solo

    The stay at welcomhotel was overall nice experience. Food also Good. One negative was minor discomfort in using the bathroom shower

    Travel Month: Sep 2025

    Room: Deluxe Room Double

    5.0

    Excellent Stay

    hemant j.solo

    Cozy room decor, hospitable Staff, yummy Breakfast, located on main road, my first time stay and love to stay here when in Chennai.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Suite Room

    5.0

    Great

    kusha g.solo

    I had a wonderful experience at this hotel. From the moment I arrived, the staff were welcoming, professional. The room was spotless, spacious, and very comfortable, with all the amenities I needed.

    Travel Month: Sep 2025

    Room: Club Room Double

    5.0

    good stay at IT

    anurag b.business

    The room was very nice. The food was good and the staff was warm. I would definitely recommend the hotel

    Travel Month: Sep 2025

    Room: Club Room Double

    5.0

    Excellent Stay

    gopinath r.

    All is good

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room Double

    1.0

    cheating, treating a beggar

    balasubramanian v.solo

    As soon as I said Day Booking, all the staff behaved like they were begging someone. The worst experience for me. Checkout time is 6 pm. My room card was deactivated at 5 pm. They activated it after I told them that I will check out at sharp 6 pm .

    Travel Month: Aug 2025

    Room: Day Use Room 9 AM to 6 PM, Check-in and Check-out on same day.

    3.0

    Average Stay

    ram a.couple

    while check in they kept me wtng for long where as my checkin time was 9am I came at 12 eventhough they took long time & they were busy on there mobile finally got key at 12.35

    Travel Month: Aug 2025

    Room: Day Use Room 9 AM to 6 PM, Check-in and Check-out on same day.

    5.0

    Excellent

    jithesh p.family with 2 kids

    Excellent Stay and ambience. Definitely will recommend for friends and relatives.......

    Travel Month: Aug 2025

    Room: Club Room Double

    1.0

    Terrible Stay

    harihar g.solo

    Very very slow staff , okish food , 8 am check in mentioned got the room after 9:30 , charged me extra even for printouts even tho it was mentioned there is a business centre with a printed which didn’t exist either .

    Travel Month: Aug 2025

    Room: Day Use Room 9 AM to 6 PM, Check-in and Check-out on same day.

    5.0

    good stay

    priya.family

    luxury stay good food and good safety and good service by everyone and fast response for any pro luxury stay good food and good safety and good service by everyone and fast response for any problem

    Travel Month: Aug 2025

    Room: Superior Room Double

    5.0

    Welcome ITC

    manoj t.family

    We have an amazing experience. Food was awesome, amenities was wonderful and service was excellent. Overall very good experience

    Travel Month: Aug 2025

    Room: Club Room Double

    2.0

    Poor Stay

    mohan p.family with 2 kids

    Facilities are not good, lot of mosquitoes and flies in dinning room.

    Travel Month: Aug 2025

    Room: Superior Room Double

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