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Nandanam, Chennai
1479 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property in Chennai offers a comfortable stay with spacious and well-maintained rooms, praised for their cleanliness. Guests appreciate the delicious buffet breakfast and diverse food options available, highlighting the friendly staff and quick service. It's conveniently located near the metro and various attractions, making it easy for guests to explore the city.
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excellent experience at novotel chennai chamiers road
The room was really good. The stay was very comfortable. The rooftop swimming pool was also a very good experience. Coming to food, there were a lot of variety of food options. I chose the MAP Plan which included breakfast and dinner. The food was the best part of the hotel.
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 13:56:52 IST 2025
Dear Sahil, Thank you for sharing your wonderful feedback! We’re delighted to know that you had an excellent stay and enjoyed our comfortable rooms, rooftop swimming pool, and especially the dining experience on the MAP Plan. Your kind words about our food variety and hospitality truly mean a lot to our team. We strive to provide memorable experiences for all our guests, and it’s great to know we succeeded in making your stay special. We look forward to welcoming you back soon for another relaxing and enjoyable visit! Warm regards, General Manager Novotel Chennai Chamiers Road
Terrible Stay
Here are the things that led me to my opinion: - The shower is broken and stops midway, so you basically hold the knob and stand the whole time and also have to be ready to walk upto to phone with soap in your eyes. So be prepared to just stand there till the water actually starts flowing. Yes, that’s what you pay for. - The shower area is flooded the whole time you are in it. So you get great access to drainage water while you are actually trying to clean yourself. - The water kettle has in it and hasn’t been washed for ages. So you’d better get your own when you come here. Wasted bottles of purchased water to simply get simple hot water. A replacement kettle was the same. - Breakfast is simply . If you like uncooked omelettes, papad like dry parathas and an infinite wait for a simple Uthappa, do try this place. - Towels are old, brown, and worn out. - Water bottles are unsealed and have no assurance of freshness or usage by the last customer. So carry a lot of luck while coming here. The only thing that is working fine and is the reason this place is still open is the courteous staff. The property has nothing to offer at a 5 Star level.
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Thu Oct 23 13:58:26 IST 2025
Dear Mr. Amrut Chitrigemath, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your recent experience with us did not meet expectations and fell short of the standards we strive to maintain. Please accept our sincere apologies for the inconvenience caused by the shower, cleanliness issues with the kettle, and the quality of the breakfast. These are not reflective of the level of service and comfort we aim to provide our guests. Your comments regarding the towels, bottled water, and maintenance have also been noted and shared with our housekeeping and engineering teams for immediate corrective action. We are, however, grateful for your kind words about our courteous staff. They take great pride in serving our guests, and your appreciation will certainly be shared with them. Warm regards, General Manager
Average Stay
Ambience was ok, Food Was ok, Room was small. Location was ok. Doesn't meet Accor standards else where. May not prefer again for that price
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 13:59:55 IST 2025
Dear Lakshmi, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to learn that your experience did not fully meet your expectations and that certain aspects such as the room size and overall value did not reflect the high standards you associate with Accor hotels. At Novotel Chennai Chamiers Road, we constantly strive to deliver comfortable stays and exceptional service for all our guests. Your comments regarding the ambience, food, and overall experience have been shared with our respective teams for further review and improvement. We truly appreciate your honest feedback and hope you will give us another opportunity to serve you better in the near future. Warm regards, General Manager
Poor Stay
The restaurant was cleaned and the seats were wet and we were made to sit on it. The food was below average and compared to the other hotels in the area overall was not worth the money
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:01:14 IST 2025
Dear Domnic, Thank you for taking the time to share your feedback. We are truly sorry to learn about your disappointing experience at our restaurant. Please accept our sincere apologies for the inconvenience caused by the wet seating and the quality of food not meeting your expectations. At Novotel Chennai Chamiers Road, we take guest feedback very seriously, and your comments have been shared with our restaurant and culinary teams for immediate review and improvement. We always strive to deliver a comfortable dining experience with high standards of hygiene and quality, and it is regrettable that we fell short during your visit. We appreciate you bringing this to our attention and hope you will give us another opportunity to serve you better in the future. Warm regards, General Manager Novotel Chennai Chamiers Road
Excellent Stay
Excellent place to stay in Chennai . Very centrally located . The complimentary breakfast was fabulous. I had taken a dinner as package and it was superb . Extensive spread I must say . Room quality was very good . Overall it was a nice experience for me
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:01:56 IST 2025
Dear Rajasish, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay, from our central location to the breakfast and dinner offerings, as well as the room quality. Your appreciation means a lot to our entire team. We look forward to welcoming you back for another wonderful stay soon! Warm regards, General Manager Novotel Chennai Chamiers Road
Excellent Stay
I have great time in novotel with luxurious stay,good hospitality and good variety food and the access to different tour travels in just 10.min like you can get uber,ola and nearby Nandanam metro station walking distance
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:02:44 IST 2025
Dear AK Seshadri, Thank you for your wonderful feedback! We’re delighted to hear you had a great time enjoying our luxurious stay, warm hospitality, and diverse food options. It’s also great to know you found our location convenient with easy access to transport and nearby attractions. We look forward to welcoming you back for another memorable stay soon! Warm regards, General Manager Novotel Chennai Chamiers Road
terrible
WC was faulty and non stop leaking, no hand towels were there! Bath towels were smelling bad and looks pretty old! Huh
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:03:31 IST 2025
Dear Preethi, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the faulty WC and issues with the towels during your stay. This is certainly not the standard we aim to uphold. Your comments have been shared with our maintenance and housekeeping teams for immediate action. We appreciate your bringing this to our attention and hope you will give us another chance to provide you with a better experience. Warm regards, General Manager Novotel Chennai Chamiers Road
Excellent Stay
Location is excellent with metro station and restaurants nearby. Rooms were well Maintained. We didn't try the food but they have plenty of dining options.
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:04:04 IST 2025
Dear Nitin, Thank you for your positive feedback. We’re glad you found our location convenient and the rooms well maintained. We hope to welcome you back soon and that you get a chance to enjoy our diverse dining options on your next visit. Warm regards, General Manager Novotel Chennai Chamiers Road
Pleasant stay @Novotel
I know this property since long. In my earlier firm, I used to stay here. Restaurant, bar ,Gym, Swimming pool. Drink in front of swimming pool with your friends are really amazing- I see couples / friends are enjoying when I was in the Gym.
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Thu Oct 23 14:04:55 IST 2025
Dear Nayan, Thank you for your continued loyalty and for sharing your wonderful experience with us. We’re delighted to hear that you enjoy our facilities, especially the poolside ambiance and the gym. It’s always our pleasure to provide a comfortable and enjoyable environment for both work and leisure. We look forward to welcoming you back again soon! Warm regards, General Manager Novotel Chennai Chamiers Road
Excellent Stay
Food is excellent, room is good
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Wed Aug 27 16:50:07 IST 2025
Dear Kasi V Rao, Thank you for sharing your feedback with us. We are delighted to know that you enjoyed the food and found the room to your satisfaction. Your kind words are truly encouraging for our team. We look forward to welcoming you back soon and ensuring another pleasant stay at Novotel Chennai Chamiers Road. Warm regards, General Manager Novotel Chennai Chamiers Road
Poor Stay
Food is poor nd location is also not good nd facilities is not provide by staff
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Wed Aug 27 16:50:38 IST 2025
Dear Jitender, Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experience did not meet expectations, particularly with regard to the food, location, and service provided by our team. Please accept our apologies for the inconvenience caused. Your comments are extremely valuable to us, and we are reviewing them closely with the concerned departments to ensure improvements are made. At Novotel Chennai Chamiers Road, we are committed to providing our guests with a comfortable stay and warm hospitality, and we truly regret that we fell short during your visit. We hope you will give us another opportunity to serve you better in the future. Warm regards, General Manager Novotel Chennai Chamiers Road
Novotel hotel booking and stay
Excellent customer service and support I received from the hotel staff so that I could enjoy living
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road
Dear Prakash, Thank you for your wonderful feedback. We are delighted to know that you experienced excellent customer service and support from our team, which made your stay enjoyable. Your appreciation motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back soon at Novotel Chennai Chamiers Road. Warm regards, General Manager Novotel Chennai Chamiers Road
Superb comfortable stay
Courteous staff especially the trainees who attended us. While the business services may be enhanced yet it was a comfortable stay.
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Wed Aug 27 16:51:41 IST 2025
Dear Gaurav, Thank you for sharing your valuable feedback with us. We are delighted to hear your kind words of appreciation for our courteous staff, especially the trainees. Your encouragement will surely motivate them to continue delivering their best. We have also noted your suggestion regarding enhancing our business services and will certainly review it to improve the experience for our valued guests. It is a pleasure to know that overall, you had a comfortable stay with us. We look forward to welcoming you back soon at Novotel Chennai Chamiers Road. Warm regards, General Manager Novotel Chennai Chamiers Road
Horrible customer servic
I have made the booking one week prior for me and my colleague. And have booked for premium bedroom- twin beds. they have given me the room but it was interconnected with another room, when I have asked about they said " in the other room and as I have asked to change my room they said they don't have any twin beds available in any room and had given me a bedroom with king size bed. There the washroom lock doesnt work and is super hard to lock, the mirror lights was not working. we have paid a good amount for the stay and checked in only at 5.30 at the evening, still such a pathetic experience
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Wed Aug 27 16:52:25 IST 2025
Dear Arya, Thank you for taking the time to share your experience with us. I sincerely regret to hear about the inconvenience you faced during your stay, particularly with regard to the room allocation, maintenance issues in the washroom and mirror lighting, as well as the lack of availability of your preferred twin-bed room. Please accept my heartfelt apologies for not meeting your expectations. We fully understand how disappointing this must have been, especially since you had made your booking well in advance. Your concerns have been shared with both our Front Office and Engineering teams for immediate attention, and corrective steps are being taken to ensure such lapses are not repeated. At Novotel Chennai Chamiers Road, we strive to deliver a seamless and comfortable experience to all our guests, and I am deeply sorry that we fell short on this occasion. We truly value your feedback and would be grateful for another opportunity to serve you better in the future. Warm regards, General Manager Novotel Chennai Chamiers Road
Terrible Stay
**Novotel Chennai - Chamiers Road** This stay was a complete waste of money and patience. We travelled for a three-night family trip due to a medical emergency, and we faced several issues. The kitchen menu, particularly the buffet, was unacceptable; the quality was comparable to street food, and the dinner and breakfast options were the same daily. The housekeeping services were also lacking, with a shortage of staff. Front desk employees were performing multiple roles, including those of the bell desk & bell boy to deliver & collect luggags in the room and housekeeping. On one occasion, a front desk staff member even came to our room to deliver drinking water. We found ourselves having to call housekeeping every evening for cleaning after returning from the hospital. This is a very small property and badly manged. We chose this hotel because we have generally had positive experiences with the Novotel brand, particularly in Kolkata. Unfortunately, this stay was extremely disappointing.
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road has replied on Wed Aug 27 16:53:29 IST 2025
Dear Guest, Thank you for sharing such detailed feedback about your recent stay with us. I am truly sorry to hear about the challenges you faced during your visit, particularly at such a difficult time when you were here for a medical emergency with your family. Please accept my sincere apologies for the inconvenience and disappointment caused. We regret that our buffet and dining experience did not meet your expectations, and your comments regarding the menu variety and quality have been shared with our culinary team for immediate review. I also sincerely apologize for the shortfalls you experienced with housekeeping services and staffing levels. While our team members stepped in to assist across roles in order to support our guests, I completely understand how this may have felt inconvenient and not in line with the service standards you expected. We value your trust in the Novotel brand and hope you will consider giving us another opportunity in the future to restore your confidence in us. Warm regards, General Manager Novotel Chennai Chamiers Road
Average Stay
very average hotel and poor service. ac was not working during night breakfast buffet was of average quality not fit for a big hotel chai very average hotel and poor service. ac was not working during night breakfast buffet was of average quality not fit for a big hotel chain
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Sun Jul 20 18:48:55 IST 2025
Dear Anil, Thank you for taking the time to share your feedback with us on MakeMyTrip. I sincerely regret that your recent experience at Novotel Chennai Chamiers Road did not meet your expectations. Please accept my apologies for the inconvenience caused by the air conditioning issue during the night. We understand how essential a comfortable and restful stay is, and I have personally asked our engineering team to look into this matter to ensure it is promptly resolved. I’m also sorry to hear that our breakfast buffet did not meet the standards you were expecting. We continuously strive to offer a diverse and high-quality spread, and your comments have been shared with our culinary team to make necessary improvements. Your feedback is extremely important to us, and we truly value your input as it helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back for a much-improved stay. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
Review
Decent stay at walking distance from my office, metro station and easily accessible from across the city.
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road
Dear Amol, Thank you for sharing your feedback on MakeMyTrip. We’re delighted to know that you had a decent stay and appreciated our convenient location—being close to your office, the metro station, and easily accessible from across the city. It’s always rewarding to hear when our location adds value to our guests’ overall experience. We look forward to welcoming you back to Novotel Chennai Chamiers Road for an even more enjoyable stay in the future. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
Excellent Stay
room was very neat and clean & well designed for vacation and check-in & check-out process is smooth totally i enjoy this stay
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Sun Jul 20 18:50:10 IST 2025
Dear Balaji, Thank you so much for your kind words and for sharing your experience on MakeMyTrip. We’re truly pleased to hear that you enjoyed your stay with us. It’s wonderful to know you found the room neat, clean, and well-designed for a relaxing vacation. I'm also glad that the check-in and check-out process was smooth and hassle-free. Your appreciation means a lot to our team, and we look forward to welcoming you back to Novotel Chennai Chamiers Road for another comfortable and memorable stay. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
Good Stay
The room was spacious and clean. The bathroom was also of the right size and clean. The buffest breakfast had a good spread, and the food was quite good. The coffee was great. Overall, our stay was comfortable .
Room: Superior Room with 1 king-size bed
Novotel Chennai Chamiers Road has replied on Sun Jul 20 18:50:47 IST 2025
Dear Shashidhar, Thank you for choosing Novotel Chennai Chamiers Road and for taking the time to share your feedback on MakeMyTrip. We’re delighted to hear that you had a comfortable stay and appreciated the spacious, clean rooms and well-maintained bathroom. It’s also great to know that you enjoyed the buffet breakfast, especially the variety and quality of the food and coffee. Your kind words are truly encouraging and will be shared with the entire team. We look forward to welcoming you back for another pleasant and memorable stay. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
Stay at Novatel, Chenn
Getting cabs from the location was difficult and took a lot of time. Amenities could be upped as there was no fruit basket in the room. Room for improvement in room service. Overall satisfactory stay
Room: Superior Room with 2 single beds
Novotel Chennai Chamiers Road
Dear Joseph, Thank you for taking the time to share your feedback on MakeMyTrip. While I’m pleased to know that your overall stay was satisfactory, I sincerely regret the inconvenience you faced in getting cabs from our location. We understand how important ease of transport is, and we’re exploring ways to better support our guests with reliable options. Additionally, I’ve noted your feedback regarding the absence of a fruit basket and the room service experience — your comments are valuable and have been shared with the respective teams for immediate review and improvement. We appreciate your balanced feedback and hope to have the opportunity to welcome you again with an enhanced experience. Warm regards, Amit Gera General Manager Novotel Chennai Chamiers Road
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