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You are booking hotel for more than 30 days

Review Of Le Royal Meridien0123401234

Alandur, Chennai | 5.6 km drive to Chennai Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    2668 Ratings, 1299 Reviews

    excellent
    41%
    very good
    28%
    average
    15%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities3.9
    • Food4.1
    • Room4.1
    • Cleanliness4.0
    • Value For Money3.9
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    Reviews Summary

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    The property boasts a strategic location near the airport, making it convenient for travelers. Guests appreciate the spacious rooms and warm hospitality from the staff, particularly during check-in and check-out processes. Dining options receive mixed feedback, with many praising the breakfast buffet for its variety and taste, though some found other meals unsatisfactory. However, several reviews highlight issues with maintenance, specifically in bathrooms and room cleanliness, indicating the property requires significant renovation and better upkeep.

    Sort by:

    Positive first
    1.0

    Overpriced stay with all untidy room

    jagannath v.business

    Toilet was unclean, Toilet mirror was black and old. No water pressure in shower. Smelly carpet in the room. Old and dirty. South Indian restaurant service was bad.

    Travel Month: Sep 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Sat Sep 27 16:11:49 IST 2025

    Dear Mr Guest Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manager

    5.0

    Excellent Stay

    soumya r.

    Ok

    Travel Month: Sep 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Sat Sep 27 14:45:02 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    5.0

    Excellent Stay

    neethi k.family

    advantage -neat and clean , and valuable price.. disadvantage- smart tv not there and open parking

    Travel Month: Sep 2025

    Room: Executive Guest Room with Bathtub

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    Le Royal Meridien has replied on Tue Sep 23 16:01:03 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    5.0

    The chennai tri

    krishnendu g.family

    fantastic hotel.... gr8 service...nice location rooms were excellent and spacious...fantastic food..

    Travel Month: Sep 2025

    Room: Executive Twin Room with Bathtub

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    Le Royal Meridien has replied on Sun Sep 14 12:14:23 IST 2025

    Dear Mr Krishnendu, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    1.0

    Terrible Stay

    sreenivasa r.

    Except entry lobby nothing was good. The room is horrible - stinking. Curtains & carpet are dirty and stinking.

    Travel Month: Sep 2025

    Room: Accessible Guest Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:16:47 IST 2025

    Dear Mr Reddy, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manager

    4.0

    Good Stay

    eshwar e.group

    Everything was great, we enjoyed staying there, pool , spa. Food was also great but the only thing I felt awful was the room and bath fitting most of them not worked properly rest all was good

    Travel Month: Aug 2025

    Room: Executive Guest Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:17:42 IST 2025

    Dear Mr Eshwar, Dear Mr Reddy, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manage

    5.0

    I would rate 10/10 rating

    jaya b.family

    It was an exceptional hotel .The location is well connected. The food ,ambience , services, hygiene was superb.

    Travel Month: Aug 2025

    Room: Executive Twin Room with Bathtub

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    Le Royal Meridien has replied on Sun Sep 14 12:18:07 IST 2025

    Dear Ms Jaya, Thank you for your wonderful review! We’re delighted to know that you loved our services. Our team works hard to ensure we meet your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Regards, Kaustubh Sur General Manager

    3.0

    Average Stay

    palanichamy c.

    Not give me a my booking speciality rooms & Every room to lift area all are very distance & bags transist purposes not supported by room boys..

    Travel Month: Aug 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:18:50 IST 2025

    Dear Mr Chamy, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manager

    4.0

    stay

    niladharshini a.solo

    I stayed for a week. It was pretty decent but not so great as it used to be. It has become a bit old

    Travel Month: Aug 2025 (6-Night Stay)

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien

    Dear Niladharshini, Thank you for staying with us and for your honest feedback. We're glad to hear your stay was decent, though we’re sorry to learn it didn’t quite live up to your past experiences. We understand how important it is to maintain the charm and comfort our guests have come to expect, and your comment about the property feeling a bit aged is something we take seriously. We're currently reviewing areas for renovation and improvement to ensure we continue offering a fresh and enjoyable experience. Your insights help us grow, and we hope to welcome you back again soon—with a few pleasant surprises next time. Warm regards, Kaustubh Sur General Manager

    2.0

    Poor Stay

    cynthia g.solo

    4

    Travel Month: Aug 2025

    Room: Accessible Guest Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:23:06 IST 2025

    Dear Ms Cynthia, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manager

    5.0

    Excellent Stay

    phani g.group

    Perfect place to enjoy with family .

    Travel Month: Aug 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:13:24 IST 2025

    Dear Phani, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    5.0

    Excellent Stay

    srinivasan g.family with 1 kid

    Great place to stay. staff are good and kind. Food is great. Rooms are neat and clean. The hotel location and ambiance is great

    Travel Month: Aug 2025

    Room: Executive Guest Room with Bathtub

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    Le Royal Meridien has replied on Sun Sep 14 12:12:52 IST 2025

    Dear Mr Srinivasan, Thank you for your wonderful review! We’re delighted to know that you loved our services. Our team works hard to ensure we meet your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back! Regards, Kaustubh Sur General Manager

    5.0

    We enjoyed our stay at Le Royal Meridien, Ramapuram, Chennai

    santhosh k.family

    we stayed at Le Royal Meridien, Ramapuram, Chennai from Aug 06 to Aug 08, 2025. Breakfast and Room service was very good. Hotel staff were very polite and courteous. Special thanks to the lady at the front desk, ‘Aqual’ — they were exceptionally helpful…

    Travel Month: Aug 2025

    Room: Executive Guest Room with Bathtub

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    Le Royal Meridien has replied on Sun Sep 14 12:11:21 IST 2025

    Dear Mr Kodikunnath, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    5.0

    Excellent Stay

    sulthana s.group

    The best you can choose for..always and forever

    Travel Month: Aug 2025

    Room: Executive Guest Room with Bathtub

    Le Royal Meridien has replied on Sun Sep 14 12:10:43 IST 2025

    Dear Sulthana, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    5.0

    Royal stay @ Le Royal Meridien

    solo

    I was looking for a hotel nearer to MAA airport. However, I found this one. Stay, Food was excellent.

    Travel Month: Jul 2025

    Room: Executive Twin Room with Bathtub

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    Le Royal Meridien has replied on Tue Sep 23 16:01:22 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Best regards, Kaustubh Sur General Manager

    3.0

    Average Stay

    madhumita d.

    An Average Stay , Expected a Bit More from a 5-Star Property While the property is spacious and the ambiance quite elegant, the service left something to be desired. One noticeable shortfall was the lack of basic in-room amenities, such as complimentary coffee sachets and snacks, which are usually standard in hotels of this category. Having stayed at places like Mayfair, where such thoughtful provisions are always taken care of, the difference was felt quite clearly.

    Travel Month: Jul 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Sat Jul 26 17:04:55 IST 2025

    Dear Guest, Greetings from Le Royal Meridien Chennai! At the outset, I would like to extend my heartiest thanks for choosing to stay with us and thank you for sharing your valuable feedback. I express my deep apologies for having fallen short of your expectations. In spite of our best intentions, there are times when such undesired situations take control. I assure you that my dedicated team and myself have taken a serious note of the comments mentioned by you and have sorted them intending to provide better services during your next stay with us. I once again thank you on behalf of the management and staff of the Le Royal Meridien Chennai. On your future visits, please feel free to get in touch with me or my colleagues. Assuring you of our best service and attention at all times Thanks and regards, KAUSTUBH SUR GENERAL MANAGER

    2.0

    Poor Stay

    sourav b.

    Worst experience

    Travel Month: Jul 2025

    Room: Executive Twin Room with Bathtub

    Le Royal Meridien has replied on Tue Sep 23 16:04:31 IST 2025

    Dear Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you faced. Your feedback is crucial for us to improve. We are committed to resolving this issue and ensuring a better experience in the future. Regards, Kaustubh Sur General Manager

    4.0

    Hospitality

    shivam m.couple

    beautifully maintained hotel offering an exceptional standard of hospitality. The staff are attentive, courteous, and go out of their way to ensure a comfortable and memorable stay

    Travel Month: Jul 2025

    Room: Executive Guest Room with Bathtub

    Le Royal Meridien has replied on Wed Jul 16 15:53:45 IST 2025

    Dear Guest, Greetings from Le Royal Meridien Chennai! It was a pleasure having you stay with us at our hotel. We thank you for sparing your valuable time to evaluate our hospitality and services. Extremely happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and the facilities provided to you were up to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thanks and regards, KAUSTUBH SUR GENERAL MANAGER

    1.0

    Stay away

    uttara m.business

    No maintenance,nothing is in order,food has cockroach running over it.Terrible receptionist.Stay away

    Travel Month: Jul 2025

    Room: Executive Guest Room with Bathtub

    Le Royal Meridien has replied on Sat Jul 12 08:39:21 IST 2025

    Dear Guest, Greetings from Le Royal Meridien Chennai! At the outset, I would like to extend my heartiest thanks for choosing to stay with us and thank you for sharing your valuable feedback. I express my deep apologies for having fallen short of your expectations. In spite of our best intentions, there are times when such undesired situations take control. I assure you that my dedicated team and myself have taken a serious note of the comments mentioned by you and have sorted them intending to provide better services during your next stay with us. I once again thank you on behalf of the management and staff of the Le Royal Meridien Chennai. On your future visits, please feel free to get in touch with me or my colleagues. Assuring you of our best service and attention at all times Thanks and regards, KAUSTUBH SUR GENERAL MANAGER

    5.0

    Excellent Stay

    asim d.business

    Beautiful stay. Nice lobby. Staffs are very friendly. They given first aid to my friend very efficiently.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Executive Twin Room with Bathtub

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    Le Royal Meridien has replied on Sun Jul 27 10:02:10 IST 2025

    Dear Guest, Greetings from Le Royal Meridien Chennai! It was a pleasure having you stay with us at our hotel. We thank you for sparing your valuable time to evaluate our hospitality and services. Extremely happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and the facilities provided to you were up to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thanks and regards, KAUSTUBH SUR GENERAL MANAGER

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